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We insured our cat in the last two years with Pets Best Insurance. About 3 weeks ago, Daphne needed to be seen by a vet for the very first time. Poor Daphne got severe constipation. The first visit soon followed by many visits after. I thought the claim process would be a hassle... I was wrong. Easy, fast and friendly service from Pets Best put a smile on my face. Daphne is getting better now. Thank you, Pets Best ! I will tell all my friends, family and customers about your excellent service.

Having filed my first claim to Embrace I was a bit nervous about the process and what the out come might be. Again from the start, they made the process easy and where very helpful when I had a question. Answering me via email and letting me know that the claim was received and being reviewed by an adjuster and how long it would take. Then an email came and said a check was in the mail. I bought a plan from a company, that did what it said it would do.I have spread the good word about Embrace before any claim was filed and now I have the proof to continue to spread nothing but praise about Embrace.

I adopted my Luke,a Dachshund mix from the local animal shelter. Luke at the time, was about three or four years old. I wanted to give an older dog a second chance at having a forever home with people who could give him the love and care he deserved. One of the first things I did was to get pet insurance from ASPCA. Several weeks later I noticed a small lump on Luke's front left leg. I brought Luke to the Doctor and it turned out to be a non-cancerous tumor. Luke eventually had to have surgery to have it removed. Thank God he made a full recovery! I was surprised at how much I get reimbursed for the surgery. I highly recommand ASPCA insurance. Besides getting some reimbursement for visits to the Doctor, everyone I have ever spoken to at ASPCA is friendly, caring and helpful.

I have a 3.5 yr old Yorkie, Bailey. When he was 2 he was having bladder problem and was catherized a few time and put on medication. When it got worst he was referred to a Specialist Vet Clinic in Greenville SC. To make a long story short, Bailey had a Liver Shunt and was operated on. Thought I was going to lost him, but he is doing fine now. Except for some skin allergies he seems fine. I submitted all the invoices I had aquired from my home Vet and the one in South Carolina and submitted to ASPCA. Since I was well aware that the issue my dog had was not covered but they went through it and covered all the tests and x-rays before he was diagnosed. He had swallowed some items when he was in pain and started chewing my shoes and anything he could get ahold of. I spent over $4500 on the first claim but it was worth every penny. The second claim was for Ear infection and skin allergy and ran around $400. They were a pleasure to deal with and make sure I understand their decisions according to my policy.

Our chocolate Labrador tore his cruciate ligament at 2yrs of age. We had it fixed, and at that time we were told there was a great chance the other leg would tear eventually.Our vet recommended Pet Ins, which we had never had or even thought of. Well, at six years of age, we just had the 2nd cruciate done. The insurance paid 80% of the surgery. (surgery was $3600.00) That was a huge relief to us, and the check came fast! They also paid for his diagnostic x-rays which werent cheap! Pets Best Insurance has been very easy to deal with. They do what they say they are going to do. I wish human Insurance was this easy and straight forward!!

Our yellow lab is finally growing up after a very expensive medical childhood. Our Embrace monthly premium is worth every penny knowing our baby is medically covered for all problems. I wish our health insurance were as comprehensive and inexpensive.

My dog Rose is 7 and has been at the Vet this year a total of 13 times. I really think that I might have hesitated taking her if I didn't have pet insurance. I am out of work and the vet bills are expensive, but with insurance from ASPCA, I am completely with a peace of mind that most items will get reimbursed.

I have had Pets Best Insurance for two years for both of my Cairn Terriers. For the most part I can say they have been pretty fair with regard to any claims I have had. The last claim that they paid $588 took nearly a month to receive. Now I get my renewel notice and I see they have increased the deductable from $75 to $100. In the past they gave me a 17% discount for having multiple dogs along with being affliated with a dog organization. Now they tell me the maximum discount is 10%. I'm thinking of shoppping around since my two dogs are costimg me over $1200 to insure this year when last year the policy was just over $800

We've just processed our first claim with Embrace Pet Insurance and were impressed over the efficient and responsive service we have received via email and over the phone. The company has been easy to work with and has quickly processed our claim. The service is excellent and personable. Thanks. Bruce Giedt

Having Embrace as our first pet insurance, we have been fully satisfied with the communication, assistance, and timely refunds. This is our second year with the insurance and would highly recommend Embrace.