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I'm new to Healthy Paws and haven't filed a claim yet, but I have to say that their customer service is outstanding. An issue came up with my billing and not only was I contacted immediately, the customer care I received was pleasant, professional, and helpful. I would recommend Healthy Paws to anyone and everyone interested in pet insurance!

If it wasent for your company many people would lose there loved ones.pets to me are like part of my family. and more so like my kids.If any thing were to happen to my jasper i would just die.but because of this wounderful company i never have to worry about that cause thell be there with me right through it all with my baby. so if your looking for the best insurence its right here thank you Trupanion.

If it wasent for your company many people would lose there loved ones.pets to me are like part of my family. and more so like my kids.If any thing were to happen to my jasper i would just die.but because of this wounderful company i never have to worry about that cause thell be there with me right through it all with my baby. so if your looking for the best insurence its right here thank you Trupanion.

Our 2 year old German Shepherd/Husky, Lea, started Limping for no apparent reason. We took her to the vet and the initial reaction was it was systematic of Lyme's as she had previously tested positive for the antibodies. Lea required a bunch of tests equaling about 350 dollars. We have had Pets Best since we adopted Lea but this was our first claim. I was a little worried that they would deny us because we have not yet gotten a diagnoses on Lea and are still in the treat and see stages. They processed the claim quickly, even with having to obtain more records from the vet. They paid the entire claim, minus deductible and co-pay. We couldn't be happier.

Thanks Embrace,Claim Process was nice and easy for my first one. Gives me even more peace of mind. (As much peace as I can get with 2 young pups that are into everything!) Keep up the great job!

I had an AKC policy on my Aussie Shepherd for 5 years. I was outraged when my policy went up with this latest renewal to double the monthly amount resulting in an increase over $400 per year! I was not sent a notice of the renewal, and quetioned why it went up (when my payent was drafted from my account. My pet is healthy as only seen annually by the vet. I called and they told me the increase was "across the board for everybody". They are also slow in paying and their "reasonable" charges are lower than you can get treatment for. Watch out for these guys!

i work at a vet clinic, for which we solely support Trupanion for puppy/kitten pet insurance. Even though prices have increased alot, overall the company is quick with claims, and the no limit life time claims is a great bonus. Awaiting to see what the new owners bring to the table, so far so good. Just don't decrease your payout percentage you'll sadly turn into petsecure=:(

i work at a vet clinic, for which we solely support Trupanion for puppy/kitten pet insurance. Even though prices have increased alot, overall the company is quick with claims, and the no limit life time claims is a great bonus. Awaiting to see what the new owners bring to the table, so far so good. Just don't decrease your payout percentage you'll sadly turn into petsecure=:(

When Izzy (a fluffy orange haired kitty) threw up all day and wouldn't eat, we knew it was time to take her in to the emergency vet. She couldn't get sick on a weekday, when her regular vet was available, that would just be too easy. After a physical exam and x rays, Izzy's naughty behavior became apparent--she had eaten a hairband, the things that had been expertly hidden from her, and which she must have found a place to expertly hide them from us. While surgery was averted, the night's stay in the hospital was extremely expensive, although well worth it. Once our claim made it into Trupanion, we knew within just a couple days that a check was on its way. You covered all but a few of Izzy's needed treatments and once our deductable was applied, we got over half of what we spent back. THis is why we have pet insurance--we knew at least one of our animals would have trouble along the way. It was easy to work with you and we recieved the money before the credit card bill was due. THANK YOU!!

When Izzy (a fluffy orange haired kitty) threw up all day and wouldn't eat, we knew it was time to take her in to the emergency vet. She couldn't get sick on a weekday, when her regular vet was available, that would just be too easy. After a physical exam and x rays, Izzy's naughty behavior became apparent--she had eaten a hairband, the things that had been expertly hidden from her, and which she must have found a place to expertly hide them from us. While surgery was averted, the night's stay in the hospital was extremely expensive, although well worth it. Once our claim made it into Trupanion, we knew within just a couple days that a check was on its way. You covered all but a few of Izzy's needed treatments and once our deductable was applied, we got over half of what we spent back. THis is why we have pet insurance--we knew at least one of our animals would have trouble along the way. It was easy to work with you and we recieved the money before the credit card bill was due. THANK YOU!!