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I have a rescued Greyhound and she got sick in May of this year. Thank goodness my good friend told me about ASPCA Pet insurance because it saved me a lot of money in Vet. bills. I only have the plan for injury & illness but I feel it is well worth the monthly payment. Chris

My long hair Chiwawa mix ran into a cactus the kind with very large stickers and also very small stickers. I took him to the vet, where he needed to be put under to get all of the small, difficult to see stickers out. He emerged unscathed, I turned the paperwork into ASPCA and they covered it as agreed.I feel, however, that if the dog insurance carriers really want to help their "dog-parents", they will communicate with the vets when it comes to cost of care. Some snake bite sirems can become very costly and the ins. cos won't want to pay for them. Without restraining the doctors, maybe some established sirems and emergency practices could be reviewed so that they are covered and don't become to expensive. Then you insurance buyer would really have the confidence to buy your product

I've used Pets Best for the last 3 years for my two dogs. I have the 80/20 with wellness coverage on both dogs. Buster has gone to to ER and follow up care for an accident and just recently Bailey was diagnosed with gastroentiritis. It's such a relief to know that with out hesistation you can take your dog to any hospital or vet for treatment. Both dogs have gotten sick over holiday weekends when the normal vet is closed. The claim process has always been easy but just recently they have made it easier with improvements to their website. You can upload the scanned forms and receipts directly to their website. My last claim for Bailey's illness was processed within 4 days. They broke out all the emergency, follow up care and wellness costs. After spending roughly $1300 I received $934 back. Wonderful relief but the only minor suggestion I would have is that they consolidate all the reimbursent checks to save paper and postage. I received 5 different checks. Also if you have the opportunity lock into the same rate for a minor fee. I wish I would have done that 3 years ago however the increase has not been bad ($4 in years). The customer service is wonderful. If you ever have questions or concerns they are always happy to help. With Bailey's recent illness during the holiday weekend, he had to see different vets that were open. I called PetsBest to make sure it was ok and they expressed their concern and well wishes for Bailey. Makes you feel like you're not just another number.

We own a miniature daschund (Grace) and an English bulldog (Rebel). They got into a pack of disposable razors, and were brought in for treatment. After being treated for the razor incident, Grace was found to have a heart condition. ASPCA covered 80% of the cost for both incidents. They were fairly quick to respond, and they didn't give us any trouble. Without them, we could not have afforded care for our baby dogs.

My 7 month golden retriver got stung by a bee and his mouth swelled so much his face was not recognizable. I took him to the vet late Wednesday afternoon, who gave him a benadrly shot and a steriod shot. $196.00. I took in the claim form with me to the DR. they filled it out, very simple form, and I faxed it in that evening, and had my check, less the Dr. examination fee, by Monday morning. They are very quick and easy to use.

My 7 month golden retriver got stung by a bee and his mouth swelled so much his face was not recognizable. I took him to the vet late Wednesday afternoon, who gave him a benadrly shot and a steriod shot. $196.00. I took in the claim form with me to the DR. they filled it out, very simple form, and I faxed it in that evening, and had my check, less the Dr. examination fee, by Monday morning. They are very quick and easy to use.

I am a retired teacher and also have a part time job. I have two cocker spaniels Hannah and Gabriel - they are my children. Since my income is limited now, my boss jokingly mentioned that I should have insurance on my cockers. She had a point though, so I started checking into it. My first choice was VPI, but they no longer issued policies for dogs over 10. Hannah, my oldest, just turned 10. So I had to keep searching. I am a big fan of Dr. Shawn Messonnier, DVM. While I was searching his website for information oneday, I noticed he highly recommended Pets Best Insurance. If he recommended it, then it had to be good. I got policies for both Hannah and Gabriel. Neither one of them have ever had any serious health issues until December 2009. I came home from work one afternoon to take them both outside and Hannah didn't seem to want to get up. I helped her up and she started crying, so I knew something was wrong. I thought maybe she hurt her leg, but when I got her to the vet, it was determined that she had a back problem. My vet wanted to keep her for about a week and treat her with dexamethasone injections. The week had gone by and I called on that Saturday thinking I was going to be able to take her home. That was not the news I heard. I was told she collapsed - her red blood count and platelet level dropped drastically low. She was diagnosed with Autoimmune Anemia and Thrombocytopenia. She was given a blood transfusion and high doses of Prednisone an

My dog Stoli is a French Bulldog, and he is just over one year old. I had a friend who told me that pet insurance was a waste of money because of all the fine print. Then my mom has been at a specialist recently spending lots of money on her dog's healthcare. She noted that several clients had pet insurance, so I had her ask which was the best. The specialist recommended ASPCA. I looked into the coverage (and the fine print), made a phone call to clarify some questions and purchased level 3 coverage for Stoli. I couldn't be happier with the coverage, and I would recommend it to anyone who may be thinking about pet insurance!!

This is our first experience with having pet insurance. So far, we are impressed with their quick response time, professionalism and the fact that they don't make excuses so they don't have to pay on something that they initially said they would pay for. We checked with several vets and they all heartily endorsed Embrace. Never heard anything negative from any of them or their staff.

I'm very happy with our Trupanion experience. They answer questions promptly and really care about our animals. I can tell they are animal lovers. I've only had to submit a small claim, but I still know they are there for me and Chewie.