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My dog had emergency surgery for an abcess tooth. They deny the claim calling it "periodontal disease", of which my Vet NEVER diagnosed, or was written on any of the paperwork. How do they know this???? Did they do the surgery?? Not good. Bad customer service I am still fighting them...go somewhere else., Very deceptive

I have only been with Embrace for 6 months, but in that short time, the company has only impressed me. They are professional, friendly, helpful and prompt with all contacts. Recently, I had to contact them directly regarding a bill, and the whole concern was resolved within a few hours. How often does that happen? I recommended this company to anyone who is interested in straight-forward, detailed and fair pet insurance coverage.

I had this insurance for 3 years and recommended to at least 10 people, but I had never filed a claim until last Tuesday and the claim has been already processed and the refund in the mail! I am truly impressed! I am very happy Embrace has started the Wellness Reward Program! Keep the good job and KUDOS to all the fantastic personnel that really take the extra time to find your answers!

Our golden retriever, Murphy started to limp and I noticed his right front outer toe was swollen and his limp was getting worse by the next day so I made an appointment with the vet. They had to sedate him to take an x ray of his paw but the x ray ruled out a break or fracture of any kind. They could not feel an abscess, so figured it may have been something like a sting or bite and he was having a reaction to it. They eventually placed him on steroid tablets for a few days and some benadryl capsules. Eventually, he did get better and it took a couple of weeks for the limping to totally stop but he is back to his old self again. I am so thankful for pet insurance, because we are on a retired income and he is the first dog I have ever had insured. So glad I made that decision! My total bill was 423.00 and my insurance paid 224.00 of that. What a help!

After a horrible exprience with a previous company I switched to Trupanion and I am very pleased. Max stopped eating, vommitted and had bloody stool so I rushed him to the emergency vet 2 weekends ago, he needed IV antibiotics and was ready to go home the next morning with some antibiotic pills. His misadventure cost $660 and Trupanion is covering $460 of it, well worth the switch. (If this were my old policy the vet & I would be faxing all of the documents 3 times each, only to have it denied.) Trupanion made an unpleasant experienc, for the dog and I, much better with their prompt and fair service!

After a horrible exprience with a previous company I switched to Trupanion and I am very pleased. Max stopped eating, vommitted and had bloody stool so I rushed him to the emergency vet 2 weekends ago, he needed IV antibiotics and was ready to go home the next morning with some antibiotic pills. His misadventure cost $660 and Trupanion is covering $460 of it, well worth the switch. (If this were my old policy the vet & I would be faxing all of the documents 3 times each, only to have it denied.) Trupanion made an unpleasant experienc, for the dog and I, much better with their prompt and fair service!

After researching many insurance companies for our puppy Gracie we luckily found Embrace after reading some very good reviews. Our experience thus far has been prompt response on all questions, concerns and submission of claims. We are pleased with our choice and recommend Embrace to all the pet lovers out there.

has worked with me and has covered a lot of my pets emergencies.i would recommend this insurance hands down to anyone who has a loving companion.i own 3 chihuahuas and Trupanion has covered a lot of things such as medication,biopsies,hospital fees,etc. AMAZING! i can sleep better at night knowing my pets are in such great care if needed.

has worked with me and has covered a lot of my pets emergencies.i would recommend this insurance hands down to anyone who has a loving companion.i own 3 chihuahuas and Trupanion has covered a lot of things such as medication,biopsies,hospital fees,etc. AMAZING! i can sleep better at night knowing my pets are in such great care if needed.

I recently submitted my largest claim to date after my Beagle fell extremely ill. I was worried that maybe I hadn't read everything correctly (you know...the fine print) and it wouldn't be as "covered" as I thought. What a relief to know that this company does exactly what it says it will. The reponse was fast, organized, detailed, and very easy to understand and most importantly caring! Embrace staff really care about your pet! Financially this would have been impossible for me to manage so their quick response has really saved my month! I am so glad that I did not have to skimp on care for my dog for financial reasons. I just couldn't handle that burden. I love Embrace! Thank you!