Outstanding...such comfort knowing they are there
We have had our 3 cats insured since they adopted us about 3 years ago. We have had a couple of issues, one big emergency (accidental Tylenol ingestion) and one diagnosed with what will be a long term issue (Ideopathic Hypercalcemia). Vet Insurance (Trupanion) has been there for us. No issue about the number of claims made, or decision making due to cost of treatment. No questions asked, a 90% return of diagnostic treatment & prescription costs. With every claim I have submitted I receive notice of the status and very speedy return of the covered costs within a day or two. Customer service is top notch. Deciding to insure my 3 pets with Trupanion was one of the best cat care decisions I have ever made.
- INSURER:
Trupanion
- POSTED: 06/28/2010
- BY: Bobbie
- BREED: Sphynx
- AGE OF PET: 7 - 10
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Outstanding...such comfort knowing they are there
We have had our 3 cats insured since they adopted us about 3 years ago. We have had a couple of issues, one big emergency (accidental Tylenol ingestion) and one diagnosed with what will be a long term issue (Ideopathic Hypercalcemia). Vet Insurance (Trupanion) has been there for us. No issue about the number of claims made, or decision making due to cost of treatment. No questions asked, a 90% return of diagnostic treatment & prescription costs. With every claim I have submitted I receive notice of the status and very speedy return of the covered costs within a day or two. Customer service is top notch. Deciding to insure my 3 pets with Trupanion was one of the best cat care decisions I have ever made.
- INSURER:
Trupanion Canada
- POSTED: 06/28/2010
- BY: Bobbie
- BREED: Sphynx
- AGE OF PET: 7 - 10
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Pretty good for the most part
Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our claims (excluding vet exam fees). It's been a lifesaver. And they always process our claims very quickly.
The one thing that prevents me from giving them a higher rating is they do not cover holistic medicine and that seems to be the only thing that's helping her (even the neurologist said he had no clue what was wrong and a holistic vet may be the answer). Chiropractic and acupuncture have helped her walk better. I just wish Trupanion covered her visits.
- INSURER:
Trupanion
- POSTED: 06/28/2010
- BY: Brooke
- BREED: Great Dane
- AGE OF PET: 7 - 10
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Pretty good for the most part
Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our claims (excluding vet exam fees). It's been a lifesaver. And they always process our claims very quickly.
The one thing that prevents me from giving them a higher rating is they do not cover holistic medicine and that seems to be the only thing that's helping her (even the neurologist said he had no clue what was wrong and a holistic vet may be the answer). Chiropractic and acupuncture have helped her walk better. I just wish Trupanion covered her visits.
- INSURER:
Trupanion Canada
- POSTED: 06/28/2010
- BY: Brooke
- BREED: Great Dane
- AGE OF PET: 7 - 10
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Peace of mind is worth the cost...
I have had Trupanion insurance on my 12 year old greyhound for about 6 months or so now. She had what appeared to be a slight seizure about 2 months ago and I took her right in to have her checked out. Our vet did a full blood work up on her (which thankfully came back as perfect) and I nervously submitted my first claim to Trupanion. After faxing the claim and her records to them I received a confirmation the very next day saying they were processing the claim. The day after that I received an email saying that the claim had been processed and the check was in the mail! I was shocked! The check indeed showed up just a few days later and I am convinced that this company is for real. The peace of mind it gives me that I have good insurance on my Sweetie Pie is worth more than I can say. Thanks Trupanion!
- INSURER:
Trupanion
- POSTED: 06/28/2010
- BY: Cynthia
- BREED: Greyhound
- AGE OF PET: Over 11 years
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Peace of mind is worth the cost...
I have had Trupanion insurance on my 12 year old greyhound for about 6 months or so now. She had what appeared to be a slight seizure about 2 months ago and I took her right in to have her checked out. Our vet did a full blood work up on her (which thankfully came back as perfect) and I nervously submitted my first claim to Trupanion. After faxing the claim and her records to them I received a confirmation the very next day saying they were processing the claim. The day after that I received an email saying that the claim had been processed and the check was in the mail! I was shocked! The check indeed showed up just a few days later and I am convinced that this company is for real. The peace of mind it gives me that I have good insurance on my Sweetie Pie is worth more than I can say. Thanks Trupanion!
- INSURER:
Trupanion Canada
- POSTED: 06/28/2010
- BY: Cynthia
- BREED: Greyhound
- AGE OF PET: Over 11 years
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Great company that keeps it fun
Trupanion is a great company that likes to keep things fun for their customers on Facebook and interact with their customers.
- INSURER:
Trupanion
- POSTED: 06/28/2010
- BY: Christina
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great company that keeps it fun
Trupanion is a great company that likes to keep things fun for their customers on Facebook and interact with their customers.
- INSURER:
Trupanion Canada
- POSTED: 06/28/2010
- BY: Christina
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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No Surprises!
Our three dogs have been insured with Embrace since November 2008. We had several pre-existing conditions which we fully disclosed. We have filed several claims, both for illness and under the wellness option. Embrace handled our claims exactly as advertised in a transparent and timely manner and in accordance with the policy. Embrace also responds promptly to my emails. As with any insurance policy, I suggest reading the policy completely in order to fully understand what is covered and what is not. We've recommended Embrace to a number of people.
- INSURER:
Embrace
- POSTED: 06/27/2010
- BY: Robert
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Only surprise was needing to use it so soon!
Three weeks after getting Healthy Paws coverage for my youngest dog Andee, he became very ill. Andee has never had a serious health issue, so we were very surprised by his symptoms. After rushing to the ER and a number of tests later, Andee was diagnosed with lymphoma. I would never have thought my youngest, healthiest dog would be the first to go. I was in such a state of shock the Healthy Paws staff kindly took care of contacting the ER and handling the paperwork. I didn't have to do a thing. Then I received a very thoughtful email from the company along with my coverage statement. Shortly after that I received a check for the ER visit reimbursement. Healthy Paws paid exactly what I expected based on my deductible and coinsurance. No surprises. (I had other pet insurance in the past and was ALWAYS surprised.) The only surprise here was needing to use the coverage so soon!
- INSURER:
Healthy Paws
- POSTED: 06/27/2010
- BY: Rebecca
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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