Rejected a claim
My one year old terrier was ill with diarrhea. She was diagnosed with coccidia. Since she was within days of her annual vaccinations, the vet opted to give her her shots that day. The claim was submitted and I received a check for $0.05. My appeal was submitted with documentation from the vet stating her care plan. The appeal was rejected. I saved money by not having 2 office visits. I will find another company that does not put me in the position of jeopardizing my pet's health.
- INSURER:
Pets Best
- POSTED: 06/28/2010
- BY: Sue
- BREED: Fox Terrier
- AGE OF PET: 7 - 10
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Customer Service was very prompt to respond.
I highly recommend Trupanion to everyone I know. I have yet to file a claim on my 8 month old boxer. I did have an issue that could not be dealt with via the website. I dropped them an email and before I new it a service emailed back that everything was taken care of. Could not have been any easier. ref:00D8K
- INSURER:
Trupanion Canada
- POSTED: 06/28/2010
- BY: Neal
- BREED: Boxer
- AGE OF PET: 0 - 3
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Customer Service was very prompt to respond.
I highly recommend Trupanion to everyone I know. I have yet to file a claim on my 8 month old boxer. I did have an issue that could not be dealt with via the website. I dropped them an email and before I new it a service emailed back that everything was taken care of. Could not have been any easier. ref:00D8K
- INSURER:
Trupanion
- POSTED: 06/28/2010
- BY: Neal
- BREED: Boxer
- AGE OF PET: 0 - 3
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Great service, great rates and so HELPFUL
What can I say? Since becoming a cat owner by accident, falling in love with my cat only to have to put him down 2 years later was a heartbreak. It was on that sad day that my vet said "get insurance, get this insurance" and I made the call when I got my next cat, and my next cat. Since then I have been so impressed with the service quality and turn around times to claims. I have recommended your company to everyone I know who has a pet and I know I would never be without it again. It has made such a difference in my life and especially my two best friends, Miss Katie and Abbey. THANK YOU!
- INSURER:
Trupanion Canada
- POSTED: 06/28/2010
- BY: Andrea
- BREED: Bengal
- AGE OF PET: 7 - 10
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Great service, great rates and so HELPFUL
What can I say? Since becoming a cat owner by accident, falling in love with my cat only to have to put him down 2 years later was a heartbreak. It was on that sad day that my vet said "get insurance, get this insurance" and I made the call when I got my next cat, and my next cat. Since then I have been so impressed with the service quality and turn around times to claims. I have recommended your company to everyone I know who has a pet and I know I would never be without it again. It has made such a difference in my life and especially my two best friends, Miss Katie and Abbey. THANK YOU!
- INSURER:
Trupanion
- POSTED: 06/28/2010
- BY: Andrea
- BREED: Bengal
- AGE OF PET: 7 - 10
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Prompt response even on a sunday
I asked a question by email, and got a quick reply on a sunday. It was awesome.
- INSURER:
Trupanion
- POSTED: 06/28/2010
- BY: Laura
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Prompt response even on a sunday
I asked a question by email, and got a quick reply on a sunday. It was awesome.
- INSURER:
Trupanion Canada
- POSTED: 06/28/2010
- BY: Laura
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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I recommend VetInsurance to EVERYONE!
I am an AHT in a veterinary referral practice and I can't recommend insurance enough! I get lots of great feedback from owners with Trupanion who are so happy they are able to do everything they can for their pets. I myself have two cats with Trupanion and recently had to make a claim for my 4 year old who was diagnosed with renal insufficiency. This is an on-going disease and he is quite young to already have medical issues. Let me tell you; even though I am working in the industry, it is SO nice to know I can provide my pets with all the best care they require without having to worry about costs.
I truly can't recommend Trupanion enough!!!
- INSURER:
Trupanion
- POSTED: 06/28/2010
- BY: Jennie
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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I recommend VetInsurance to EVERYONE!
I am an AHT in a veterinary referral practice and I can't recommend insurance enough! I get lots of great feedback from owners with Trupanion who are so happy they are able to do everything they can for their pets. I myself have two cats with Trupanion and recently had to make a claim for my 4 year old who was diagnosed with renal insufficiency. This is an on-going disease and he is quite young to already have medical issues. Let me tell you; even though I am working in the industry, it is SO nice to know I can provide my pets with all the best care they require without having to worry about costs.
I truly can't recommend Trupanion enough!!!
- INSURER:
Trupanion Canada
- POSTED: 06/28/2010
- BY: Jennie
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Better than My own OXFORD insurance
Simplest, easiest medical insurance claim I ever made. I lesss than two weeks, had it processed and paid.
- INSURER:
Pets Best
- POSTED: 06/28/2010
- BY: Louis
- BREED: Miniature Dachshund
- AGE OF PET: Over 11 years
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