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i work at a vet clinic, for which we solely support Trupanion for puppy/kitten pet insurance. Even though prices have increased alot, overall the company is quick with claims, and the no limit life time claims is a great bonus. Awaiting to see what the new owners bring to the table, so far so good. Just don't decrease your payout percentage you'll sadly turn into petsecure=:(

i work at a vet clinic, for which we solely support Trupanion for puppy/kitten pet insurance. Even though prices have increased alot, overall the company is quick with claims, and the no limit life time claims is a great bonus. Awaiting to see what the new owners bring to the table, so far so good. Just don't decrease your payout percentage you'll sadly turn into petsecure=:(

When Izzy (a fluffy orange haired kitty) threw up all day and wouldn't eat, we knew it was time to take her in to the emergency vet. She couldn't get sick on a weekday, when her regular vet was available, that would just be too easy. After a physical exam and x rays, Izzy's naughty behavior became apparent--she had eaten a hairband, the things that had been expertly hidden from her, and which she must have found a place to expertly hide them from us. While surgery was averted, the night's stay in the hospital was extremely expensive, although well worth it. Once our claim made it into Trupanion, we knew within just a couple days that a check was on its way. You covered all but a few of Izzy's needed treatments and once our deductable was applied, we got over half of what we spent back. THis is why we have pet insurance--we knew at least one of our animals would have trouble along the way. It was easy to work with you and we recieved the money before the credit card bill was due. THANK YOU!!

When Izzy (a fluffy orange haired kitty) threw up all day and wouldn't eat, we knew it was time to take her in to the emergency vet. She couldn't get sick on a weekday, when her regular vet was available, that would just be too easy. After a physical exam and x rays, Izzy's naughty behavior became apparent--she had eaten a hairband, the things that had been expertly hidden from her, and which she must have found a place to expertly hide them from us. While surgery was averted, the night's stay in the hospital was extremely expensive, although well worth it. Once our claim made it into Trupanion, we knew within just a couple days that a check was on its way. You covered all but a few of Izzy's needed treatments and once our deductable was applied, we got over half of what we spent back. THis is why we have pet insurance--we knew at least one of our animals would have trouble along the way. It was easy to work with you and we recieved the money before the credit card bill was due. THANK YOU!!

We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an object and we were not prepared for the $3k+ ER visit and surgery for that, we lucked out and the surgery was not needed but the tests, etc cost several hundred. After submitting the claim request we quickly received a response that it was being reviewed then followed up communication on its progress. We promptly received our reimbursement check (minus of course our deductible and coinsurance). It's come in handy already and we're only a year in. Only bummer is sometimes large claim files get lost in FAX neverland - although they cleared that up quickly after we resubmitted which was great.

We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an object and we were not prepared for the $3k+ ER visit and surgery for that, we lucked out and the surgery was not needed but the tests, etc cost several hundred. After submitting the claim request we quickly received a response that it was being reviewed then followed up communication on its progress. We promptly received our reimbursement check (minus of course our deductible and coinsurance). It's come in handy already and we're only a year in. Only bummer is sometimes large claim files get lost in FAX neverland - although they cleared that up quickly after we resubmitted which was great.

When I first started looking into pet insurance I was very leery of the whole concept. I calculated the cost of raising a dog over an average life span and thought that perhaps the benefits of pet insurance might not outweightinsurance cost per lifetime of my pet. I am definitely one of those people that tend to think nothing would or could possibly happen to my pet, I'm responsible, he's a house dog, etc. After speaking with several old hadn pet owners (friends, my parents, friends of friends)I decided to bite the bullet. In less than a year it proved to be very helpful. My little 15 lb Ace got a cat tail stuck waaaay down his ear canal while bounding through a field with weeds twice as tall as he is. The removal cost me about $325, after submitting my claim, Trupanion reimbursed me 90% in 2 days!!! I was expecting a week. I am very pleased with the concept that they will reimburse for illness and injury and not for the cost of services you would normally incur. After all, if you didn't have it, it would cost you the same. Lastly, i want to mention that their customer service and responce time is really admirable. Typically, the online chat is friendly, quick and polite. All of my emailed inquiries were answered in a day.

When I first started looking into pet insurance I was very leery of the whole concept. I calculated the cost of raising a dog over an average life span and thought that perhaps the benefits of pet insurance might not outweightinsurance cost per lifetime of my pet. I am definitely one of those people that tend to think nothing would or could possibly happen to my pet, I'm responsible, he's a house dog, etc. After speaking with several old hadn pet owners (friends, my parents, friends of friends)I decided to bite the bullet. In less than a year it proved to be very helpful. My little 15 lb Ace got a cat tail stuck waaaay down his ear canal while bounding through a field with weeds twice as tall as he is. The removal cost me about $325, after submitting my claim, Trupanion reimbursed me 90% in 2 days!!! I was expecting a week. I am very pleased with the concept that they will reimburse for illness and injury and not for the cost of services you would normally incur. After all, if you didn't have it, it would cost you the same. Lastly, i want to mention that their customer service and responce time is really admirable. Typically, the online chat is friendly, quick and polite. All of my emailed inquiries were answered in a day.

I am very pleased with the processing of Cleo's wellness claims and look forward to keeping this insurnce for many years to come.

I've had ASPCA pet insurance for several years. I've used it for two claims and in both situations they provided timely claims processing and payment. When I've called them, they are very nice on the phone and helpful. I think it's reassuring to have this coverage in the event that one of my cats has a serious condition that I might not otherwise be able to have treated. I wish they covered more preventative service (i.e., dental cleaning), but that's my only complaint.