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This company has been relatively fair in reimbursements and upholding policy promises but are not completely fair when it comes to THEM deciding what is claimable and what is not.

Purchased puppy, came with 1 month insurance which needed to be applied for within 48 hours, this was done. At vet visit for puppy shots, diagnosed with kennel cough, which eventually evolved into pneumonia 4 days later. Insurance claims were rejected, "preexisting condition". All we got was rhetoric when asking to reconsider. Would not recommend this to anyone.

Purchased puppy, came with 1 month insurance which needed to be applied for within 48 hours, this was done. At vet visit for puppy shots, diagnosed with kennel cough, which eventually evolved into pneumonia 4 days later. Insurance claims were rejected, "preexisting condition". All we got was rhetoric when asking to reconsider. Would not recommend this to anyone.

We have been having quite the run with this 11 month old puppy...With tests, food changes, meds and now surgury....But throughout it all Trupanion has been there and at least that's one less thing to worry about is not being able to afford her treatment...Thanks Trupanion

We have been having quite the run with this 11 month old puppy...With tests, food changes, meds and now surgury....But throughout it all Trupanion has been there and at least that's one less thing to worry about is not being able to afford her treatment...Thanks Trupanion

I've never had a pet, therefore I had no need for pet insurance and honestly, I was a bit sceptical about how it would work so I'd thought I would purchase it for my first kitten "Banana". Online process was smooth and user friendly. My 1st claim was for my kittens 1st vaccines & Exam, I faxed the claim to Embrace on Monday morning after Bananas 1st vet visit and I had an email from them Thursday stating how much my reimbursement would beand that I should receive my reimbursement within 2 day. I highly suggest that when you first purchase your pet(s) plan, that you call them atyour earliest convenience to give them your bank account info for quicker reimbursement. My experiencehas been pleasant so far and after reading over so many pet insurance companies and Embrace had good ratings and so far have prooved it. Thanks Embrace!

I'm new to Embrace. I have a 3 year old Husky with no health problems. I had health insurance through another company and decided to switch to Embrace because of their wellness plan. I took my dog to the vet on Saturday and my vet faxed over everything to Embrace. Today I got an email saying my reimbursement has been deposited. I already recommended Embrace to my co-worker. I can't believe how quickly and easily everything worked out. I talked to the Customer Service rep a few times before signing up online, and each time they were extremly nice and helpful! SO FAR SO GOOD!

the wellness plan is so affordable and wonderful. I do not need to sweat about the cost of care for my pets. I have had Embrace now for only 2 months, and each month right from the beginning I have been reimbursed. thank you so much Embrace.

This is the first time we've had Pet Insurance. It is offered at a discount through my place of employment. So far, Trudy has been covered for about a month and I've submitted one wellness claim which was reimbursed very quickly! The folks I have spoken with have all been incredibly responsive and helpful. I wish I'd had the foresight to take it out sooner. Take my advice - if you're even thinking about it - DO IT - it's short money for piece of mind and a great company too! Employers - please see if you can affiliate and offer a discount to your employees. It's a great no cost benefit!

I was pleasantly surprised by the quick and personal service provided by the people at Embrace. I never expected the claim to be processed as fast as it was. I also didn't expect to get an e-mail specifically to me about my dog. It sure is better than human health insurance. Maybe they could learn something from Embrace.