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I adopted my puppy 13 days ago and decided on the third day to apply for ASPCA insurance after the vet said they are great to work with. I could not believe how much they cover for only $88 a month! The lady who activated my policy, the man who made sure I had the correct vet listed & Shelly, the customer service follow-up person were all amazing!! They listened to me, addressed all my questions and concerns & even chatted with me about my puppy questions, which as a first-time dog owner, I have many. In walking my puppy, I have met other dog owners and none of them have pet insurance but when they heard the price and coverage, they wish they had gotten it before their dog had diabetes or other expensive, nerve-wracking illnesses. ASPCA is a small enough company that workers know each other, know your pet, and know you! So I pay my vet and then submit the claim to them and a month later am reimbursed 80%. I can see any vet and the preventative coverage is so wonderful, I know my dog will be well-taken care of and I will do a better job getting her to the vet so I can get my money's worth :)

I am new at this as I've had my little Cockapoo for only about a year now. I have been spending a lot of money at the vet's but not as much as you, so far How much per month would be a good deal for me out here in Fremont, CA. This is out of context at bit but its really starting to bother me, and get me in trouble. Other tenants at my apartment complex are actually scared of my doggie!! A cute little, fluffy, sweet puppy, and this huge (Indian) lady became immediately crazy. I mean 5150 all the way. I couldn't get my dog to come to me but he was also freaked out about this lady screaming at the top of her lungs. I had to laugh cuz the scene was humorous. A little 10-15 pound Poodle holding a W 3 to 400lb lady! So how do I stop my doggie from barking at all passing people? I get so frustrated, he picks up on that and keeps barking.

Over the years I have adopted animals, one at a time, who have been abused, neglected, injured and/or ill. Since they were not well, insurances I investigated would not provide benefits for their pre-existing conditions. While I wouldn't trade the love we shared for anything, veterinary care was very costly. I love my veterinary group because of the wonderful love and high level of care they give. When my little Eliza Dolittle went over the Rainbow Bridge last June, I mourned a bit, brought her little ashes home and then contacted my local shelter. Two weeks later a little kitten was found wandering city streets. Two weeks after that Cleopatra arrived at home. At the preliminary check up, my vet said, "She's a keeper! We won't throw her back!" And Cleo and I danced our first dance together. Staff was laughing with me as I sang, "I can buy insurance, I can buy insurance!" I asked which insurance is best. 'Course they couldn't say, but said many clients had the purple flyer insurace. Twenty-four hours later, so did we! Cleo went back a month later for her second well-kitty visit and I had a pre-printed form and I handed it to the receptionist and we laughed and danced for the help insurance provided me so I could help another lost animal. The vet submitted the form and right away I had an acknowledgement by email from Embrace, then claim status emails, then a check! The whole process took about 2 weeks.I was young and now I'm old. I earned a healthy salary, and now (like many

I have used this two times and they are great and they process stuff quickly and they are great customer service if you need to talk to someone

It took trupanion 10 days to process our claim. This does not include my time spent on preparing the claim and getting doctors signature as well as postal time mailing the claim to trupanion and the reimbursement check mailed to us.

It took trupanion 10 days to process our claim. This does not include my time spent on preparing the claim and getting doctors signature as well as postal time mailing the claim to trupanion and the reimbursement check mailed to us.

I have had 2 well care visits in the past year, neither of which was applied to deductible. I took my dog 1 year ago because my neighbor died and no one wanted him. When he got a bad reaction to a bee sting, Embrace gave me a hard time about submitting 2 years of records, which I did not have. Only had the two wellcare visits that I had given him. After much a do about nothing they finally accepted the records that I had. The claim came just before the year end of my policy and by the time they applied the deductible my check was for $8.86! All that paper work for $8.00! Anyway I think that they should apply the deductible for the last 3 mths and first 3 months of the contract so that if you get another emergency within that time, you have already met the deductible. If it was carried over like most policies, it would be a big help. If I have another claim this week, I will have to meet the deductible again! Does not seem right to me. It took about a month to get my $8.00. I am hopeful that any further claims, will not be so difficult to get paid. Since they have increase my monthly fee, by $8.00. Big jump for someone that has only had 1 claim, and they only paid out $8.00!!!

Our female lab mix had several episodes as a puppy eating the wrong things and at one point the vet wanted to do an emergency $3000 exploratory surgery. We decided to seek a second opinion and it turned out to be a false alarm but that was when we decided we needed pet insurance just to cover emergencies. Well, 4 years passed without a single issue and I had contemplated cancelling the policy several times but luckly did not. This summer Bear was severely injured in a freak accident on the beach and damaged her spinal cord. We sought emergency care out of town and then, when it was safe for her to travel in the car, were referred back to our hometown to a Neurologist. It was a 2 1/2 week nightmare not knowing if she would ever regain function of her back legs but she is totally recovered and back to her happy, healthy self. Our bill for the Neurologist was $1,904 and we were reimbursed $1,440, the difference being our co-pay and deductible. We are delighted and so very grateful to Pets Best for coming through when we needed their help. This has enabled us to provide compassionate proper health care that we may not have been able to afford to a creature so dear to our hearts.

My cat Bono developed a blockage and we had to rush him to the vet. The bill was almost $800, ouch. Our options were that or putting him down, which I can't even fathom. It was nice to say just do it rather than stressing if we can afford it or not. You do need to pay up front, but you get it back within three weeks which is convenient. I was pleased to see there were no loopholes on why it wouldn't be covered, you just fax the paperwork and you're all done with the process. Now I can I have my Bono around for a lot longer. Thank you Pet's Best.

I think the claims processing could be quicker. It took from the time I sent the claim until they cut a check a little over 4 weeks. Maybe I'm expecting too much.