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I have had Hartville/PetsHealth insurace for about 3-4 years. I adopted Max, my minature poodle, from the animal shelter when he was 8 y.o. Max became ill the first week I adopted him and then again shortly thereafter, and I knew with a senior dog there would be additional medical problems but but since I fell in love with Max the moment I held him, I knew I would need and want to ensure he got the best medical care possible and I would need health insurance for him. I researched the other companies and felt Hartville would be our best option. Max has become sick several times and having health insurance has been a great help. Even with the quarterly premium, this insurance basically pays for itself when ofn the reimbursed for vet treatments. Max recently had surgery for the removal of a lump on his groin at the tune of $700. The insurance coverage was great and helped out so much with covering the cost surgery. I didn't have to worry about Max's surgery and how I was going to pay his vet bill. I would recommend health insurance for any pet parent regardless of the age of your dog.

I would really like to thank ASPCA for peace of mind. Just knowing that the insurance is there allows me to relax when I take Rudy to the vet. I no longer get ulcers & worry about a vet bill. I am also very thankfull it was there the day my poor kitten had an allergic reaction to his vaccines and had to go to the emergency vet at 11:00 At night. I knew the bill was going to be horrific but I also knew that a lot of it was going to be reinburssed. So thanks. Sincerely, Wendy Thomas A very satisfied customer.

My last 2 claims in June 2010 at petshealth had deliver their 80% return. I was thinking of changing but I notice they had a high return rate to the other insurances so I stay with them. I am so happy I did since my latest two claims in June I received a high return from them. So the comparison of insurances that I made where correct about Petshealth. They didn't fail me since when I stated with them they where excellent. So I stick by them since I know the economy wasn't doing well through the recession period. My eight year old cat Tabby had an anal clog which just has started this year. I had a great return from this. Also, she had surgery on her tail which the tenant upstair has cause. I was also very happy with that return. For, I have my health to take care of also now. I was saving this money by the way to cover a health insurance for a surgery. So it was a great help to have they returns I did. By the way, their plans are affordable and have different level of coverage.

I had purchased the wellness plan to help cover the cost of spaying my pet. I look forward to using this feature to help cover medicenes and vacinations that will be needed in the future. This is my first experience with pet healthinsurance, I expect a good positive relationship with Embrace.

I belonged to VPI and was not happy. this is true of two of our other family members not living with us. We have been with PetsBest for 3 to 4 years and they have done well for our animals and us. We would not even try another insurance company.

I wish that I had gotten pet health insurance when my dogs were puppies. I also wish that I had gotten the continuing care coverage for my dog before he got to old. My dog loves to eat chocolate, so it has been important to have the insurance for the couple of occasions when he found chocolate and ate it. Having the insurance meant that I didn't hesitate to take him to the vet when that happened and that saved his life at least once. The fact is that I would rather have health coverage for my dogs and the peace of mind knowing that I can provide them with needed health care if the situation arises.

The response from my vet when I submitted Embrace's "pre-certification" form for my dog's expensive knee surgery (Medial Patella Luxation) says it all - they had never seen a Pre-Certification form from a pet insurance company!! I can't imagine paying the $2,500+ without knowing what, if anything, would be covered. All if my communications with the staff at Embrace has been very thorough and timely which is much appreciated as well. I find myself recommending Embrace to people at work, on the street, anyone with a pet really. Big thanks to Embrace from Rocco and me!! His quality of life has improved significantly with his 2 new knees!! :)

I wanted to share my experience about my Pets Best insurance. I am a retired teacher and upon my retirement I knew there would be a decrease in my monthly income. So, I began to search for insurance coverage for my two cocker spaniels Hannah 11 and Gabriel 6; mainly to cover their yearly checkups and vaccinations. My first choice was VPI because the brochures were displayed at my vet's clinic. After looking on their website, they had exactly what I was looking for in a policy, but as I began filling out the information for each pet I was told they no longer were issuing policies for pets 10 years or older. Hannah had just turned 10. Since she has never been seriously ill I almost just got a policy for Gabe, but that little inner voice told me to wait. So, I began another search for insurance that would cover both of my dogs. I am a big fan of Dr. Shawn Messionnier's website and as I was searching his website that day he mentioned it was a good idea for pet owners to get insurance coverage on their pets. He also recommended Pets Best insurance. I checked out their website and was pleased with the coverage on their policies. They also offered coverage for pets over 10. So, I signed up in October 2008. I have had to file Wellness Claims and a few illness claims since signing up with them. They have been prompt in their payments and paid exactly what they said they would pay. I began to actually see the importance of having insurance after Hannah b

I signed up for the Trupanion 2 month free trial offer. About day 28 into the trial offer my dog ingested two AA batteries. I took him to the Vet and recieved a $616 bill. I filled a claim with trupanion and faxed over the entire medical history. Less then one week later I have a check in the mail for 90% of the bill as promised. They are really easy to work with absolutely zero hassle. The only thing I would improve is the ability to submit claims via email. Not everyone has a fax or enjoys going to the post office. I would have given them a 10 had they had email claim submission.

I signed up for the Trupanion 2 month free trial offer. About day 28 into the trial offer my dog ingested two AA batteries. I took him to the Vet and recieved a $616 bill. I filled a claim with trupanion and faxed over the entire medical history. Less then one week later I have a check in the mail for 90% of the bill as promised. They are really easy to work with absolutely zero hassle. The only thing I would improve is the ability to submit claims via email. Not everyone has a fax or enjoys going to the post office. I would have given them a 10 had they had email claim submission.