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My Pets insurance was simply taken care of between You and my pets Dr.

My German Shepherd bloated on a Saturday morning which required emergency surgery. Thank god it was fully successful and my dog was able to come home Sunday. Monday morning I submitted my claim and by Wednesday the money was in my checking account. Healthy Paws even followed up with an email to see how my boy was doing! I have used another pet insurance in the past and by far the coverage and ease of business is far superior to the other insurance!

Our Golden Retriever, Skye, was diagnosed with Lymphoma last month. We were shocked. I contacted Embrace to see what would be covered and they were able to push through a pre-certfication for me so that I was able to meet with the oncologist with the knowledge and confidence that we could afford treatment. Skye has received 3 chemotherapy treatments and is currently in remission! Each claim has been paid very quickly, usually in less than a week. Thank Goodness for Embrace Insurance for helping to make a stressful situation much easier.

Excellent service and exceptional claims processing! Best pet insurance around-hands down! Highly recommend! Thank you!

The customer service was very good

Representatives I talked with spoke clearly, and were polite and knowledgeable

We were visiting family in Colorado over Christmas. Our little dog developed a cough. We took her to a vet and she was given antibiotics. A few days later her condition worsened and we rushed her back to the vet. They took xrays and treated her for what we would call bronchitis. After consulting the vet we felt she was improving and could come home to Pittsburgh. Once we returned, her cough suddenly changed and took a turn for the worse. I rushed her to the ER facility and they felt she had pneumonia. It was so hard for her to breathe that she was placed in an oxygen tank for several days. When she came home she had to take an antibiotic, steroids and a parasite medicine as they were unable to confirm what caused the inflammation in her lungs I recently submitted four sets of bills from two states to Healthy Paws. They quickly reviewed and reimbursed us per the terms of our policy. Our bills were in excess of six thousand dollars. We had opted for 80 % coverage. We feel very fortunate that we had coverage. If we get another dog we would contact Healthy Paws immediately and purchase 90% coverage as it is worth the peace of mind.

friendly and covers what they say

I highly recommend Healthy Paws to all caring pet owners. I recently had to have a procedure performed on my 4 year old pit mix. The claim submission was extremely easy, just had to upload a photo of the invoice via Healthy Paws app. I received the reimbursement within 14 days. The staff is wonderful, they sent an email about 3 weeks after the procedure to check on how Samson was feeling. That was nice to see that they take an interest and care about my pet. Thanks again Healthy Paws.

Well, I say this just based on the phone call that I had. She was great and made it all seem easy. I am in the process of gathering info to make claim, and hope it is worth it!