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I always recommend Trupanion to all of my pet owning friends. I love it!

First of all I didn't know my dog had a heart problem vet. writing is heard to read. He had been to his regular vet in Aiken and it was never noted about a heart condition. Aiken vet suggested UGA that when I found out about it. The Internal Medicine Vet recommend a heart Doctor. So I guess He won't be getting any more of his medicine because I don't have any more saving in my account left. Sad new

Embrace is always quick to reimburse me after any veterinary visit or prescription refill. The claims are easy to submit -- via fax by vet's office or through a scanner PDF as email attachments -- and Embrace always communicates to me about the status of my claim. They even email me to check to see if my reimbursement had gone through. As much as we love our furry companion, Embrace loves them too with clear communication and fast service. Maila's most recent accident entailed an overnight stay at an emergency clinic, shots, fluids, medication, and surgery. Without Embrace, I would have had to find over $3000 to keep my baby alive. Solely from my experience from the first policy I purchased and on, I recommend Embrace to every pet owner I know (They have no referral program that I am aware of).

The claim assistants Alex and I believe Liz were wonderful and helpful. They were very supportive, sympathetic and compassionate thru my dogs major surgery. They went above and beyond to help with everything. It was a very difficult time and having their help made it much better. My dog needed extensive veterinary and rehab services. Now we are pre approved for laser treatments. I would recommend Figo to any pet owner.

This is a great insurance. They always get back to you when you have questions, and so far their coverage has been more than fair.

Best customer service!

My dog is six and I’ve had Trupanion since she was 14 weeks old. They are amazing and when the u expected happens they are there to help. The turn around time on claims is better than human insurance! I usually receive an email with 24 hours stating the coverage for my claim and receive a check in a week. I will continue to refer my friend to Trupanion.

All of Trupanion's representatives are always helpful, courteous and empathetic to any scenario I have ever had to call about. Great team.

Although I have never at this point reached my deductible, I feel the company would fulfill their obligation in a timely manner. As stated above I think their presisting policies are too strengthen, once you have a condition it is not unusual to always request that it be checked on a vet visit, with Embrace that is enough to get the entire visit cost rejected. I think the determining factor should be treatment not just checking.

I have always been impressed with the helpfulness of the Trupanion representatives.