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The website tells you that coverage will be effective the next day and does not mention the waiting period. When you submit your claim then there is reasoning that it was a pre-existing condition and the emergency was not covered.

I brought home my English lab puppy in Jun 2020. I initially heard about Healthy Paws through word of mouth so I thought I'd check it out. After doing some initial research, I purchased coverage in late 2020 and have been a satisfied customer ever since. The monthly premiums are reasonable and the coverage is very good. I am most impressed with their service and claim processing. Case in point, I had to take my dog in for a major abdominal surgery last week. The procedure was on Tues and I submitted the claim the following day. In less than one week, I already received reimbursement via direct deposit with no additional follow up questions and absolutely no hassle -- why can't all our insurance policies be this efficient? The explanation of covered items is always thorough and the claim processing time is quick. Their customer service even sent a follow up note to check on my dog, knowing that he had a serious procedure. I'm so glad I had coverage and I would definitely recommend Healthy Paws.

Lemonade was exceptional to deal with in my recent claims for two emergency vet visits for my dog. the claim was super easy to process and i received payments within a couple of hours. highly recommend Lemonade. great experience!

Fetch Pet insurnace was a huge mistake. I don’t believe any of these shady pet insurnace review sites. They’re all bots or marketing ploys. The real company will deny all your claims. The real company will never talk to you as a real person. God hell you if you need to get customer service on the phone. Trust me DO NOT GET THIS they will treat you and your pet like trash

If you are OK with waiting over 30 days for your claim to be paid and your insurer barely covering anything Pets Best is the insurer for you. We will be switching to Trupanion for much better coverage.

ASPCA has been a Godsend. Our male GSD has suddenly come down with uti and prostate issues. These have been costly due to taking time, and multiple doctor visits, to determine what the problem is. ASPCA has provided us with relief to be able to have him treated without worrying about debt. So thankful for this insurance. The only critique,as noted by others, is the amount of time it takes to process claims. So if quick reimbursement is necessary, people might want to shop elsewhere. Otherwise ASPCA is great!

Talk about amazing customer service ! Nima went above and beyond in assisting me with making a claim for the first time earlier this year for our Dog Bella. He was not only, kind, and patient but incredibly helpful when it came to following up with me multiple times during the paperwork process . Thank you Nima and MetLife for taking great care of your pet parents / customers :)

Easy to fill a claim agents always helpful no complaints

This is by far the best pet insurance company. I’ve never heard of lemonade before until a friend mentioned that they use it for their dog! The process was super easy to step but and BEST prices. I am a full time student and full time employee and Lemonade has definitely helped me out! From getting my fur babies vaccines and stuff lemonade has had my back. I refer all my family and friends to use this app and I will FOREVER use Lemonade!!

I found out about Nationwide Pet Insurance through an extra benefit that was being offered through our benefits at my place of employment. Needless to say I jumped at the opportunity and added Nationwide Pet Insurance as a part of my benefits because at the time we had two cats in our home at that time. Knowing the importance of taking care of your pets and their health is important to any pet owner. Each year we take our pets in for their check ups and when it is done I have filed a claim through Nationwide and in just a very short time when nationwide has received my claims and processed in just a few days I have received a check to my bank to help with the expense. We recently went through the process with Riley who is five and is a real sweetheart. I am just amazed hour quickly how everything is done and we will continue to do so with each visit we take our cats to our veterinarian whether for a check up or illness. Nationwide is the right insurance that takes care of you and your pet. William Graham Birmingham, Alabama