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My golden retriever Sadie, now 9 yrs. old, has had her Petshealth policy since she was a pup. The company has changed hands a few times and was not always reliable. Since it's current ownership has taken the plan under its wing, this insurance policy has more than lived up to its promises. I love this health insurance! Claims are processed promptly and the customer service is awesome. They are patient and knowledgeable, taking all the time in the world to answer any questions I might have about Sadie's health and how it relates to my policy. I have complete peace of mind, knowing that I can count on Sadie's health insurance to give us all the options we could ever want as move into the final third of her life.

I feel very confident that the people at Embrace care about animals in general and my son's dog Bowser in particular almost as much as we do! Excellent customer service from everyone we have dealt with. I know they Will promptly take care of any future claims we file, as they did with the first claim.

Our poodle had a rough 3 months with recurring infections and ended up having many tests and x-rays. ASPCA was very fair and decent in their reimbursements and gave us peace of mind that we could do what was needed--and she is finally well!

I am very happy with the service we received from ASPCA Pet Insurance. Our dog, Bear injured his CCL in May, 2010. He had surgery a few weeks later. I submitted the simple claim form to ASPCA and received our payment a few weeks later. There was no hassle and I would buy the insurance again. It more than paid for itself.

When our dog came down with pancreatits 13 days ago, we expected he would be hospitalized for two days. As his condition worsened and he was slow to respond to treatment, two days turned into nine days. Bills reached $6000.00. Trupanion processed our claims within 36 hours, and averted what would have been a short term financial disaster. Best of all, our pup is home and on the mend.

When our dog came down with pancreatits 13 days ago, we expected he would be hospitalized for two days. As his condition worsened and he was slow to respond to treatment, two days turned into nine days. Bills reached $6000.00. Trupanion processed our claims within 36 hours, and averted what would have been a short term financial disaster. Best of all, our pup is home and on the mend.

I have filed 2 claims with Pets Best, and they were for the same dog! She is normally healthy, and has never had problems except for these 2 incidents. Both times they processed my claims quickly and efficiently, and when I spoke to them on the phone regarding a separate issue they were extremely helpful. They reimbursed me ~$88 on a $220 bill, and ~$1800 on a ~$2300 bill. Good deal, and it definitely gives me peace of mind where my babies are concerned. So, to summarize: Great customer service, easy to understand reimbursements, and very affordable. Thanks!

I signed up with Embrace - immediately upon reading the reviews on this page. I went for the best plan possible - at almost $60 a month. Ironically, there is only a $200 max that they will cover under "wellness". According to Embrace - "wellness" covers checkups when your dog is sick from parasites, spaying and neutering, vomiting, and lethargy. I had WAY better coverage under AKC years ago. Now I am out over $1000 - between vet bills and payments to this sorry excuse for a Health Insurance.

I have a new goldendoodle puppy and am a typical overprotective and nervous parent. It's been years since I've raised a puppy from this age and the last time I did, pet insurance didn't exist. The peace of mind that Embrace provided to me in our first few weeks together has been amazing. Their customer service representatives (Thank you Jessica and Adrienne!) were so helpful and attentive to every question and email I sent. I recently submitted a Wellness Claim as was fully reimbursed for all charges on Lucy's first visit to the vet. I had just purchased my policy and thought for sure they would tell me that I had to wait... NOPE! I just received my deposit notification -- FULLY reimbursed. It just doesn't get any better than that! I could not be happier with Embrace and I highly recommend it to anyone who has pets.

We recently purchased Embrace Insurance in June 2009 and in July 2009 we had to take our dog "Cody" to the Vet because he was chewing his right hind foot and it appeared to be infected. The "Claims Embracers" were all very deligent and prompt in handling the processing of our claims. I wish I got such service from my own Medical Insurance. THANK YOU!