Generally ok but too much like human companies
ASPCA had been generally good to have but too many exclusions like human insurance. The typical problem is the usual and customary charge is set so low that no one performs the service for what is designated to be what you say is usual and customary.
- INSURER:
ASPCA
- POSTED: 05/03/2011
- BY: James
- BREED: Yorkshire Terrier
- AGE OF PET: 0 - 3
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Very Disappointed at the moment!
I was just informed that since my policy just renewed that my pet (who is in the middle of being treated for an allergy) has to be cured/illness free for 180 days for anything to be covered. I understand at the beginning the the policy but renewal for current policy holders is unacceptable. I am researching and will be changing companies very soon!
- INSURER:
ASPCA
- POSTED: 05/03/2011
- BY: Lisa
- BREED: Boxer
- AGE OF PET: 7 - 10
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Records Review is EXCELLENT
Healthy Paws' policy of offering a pre-committment records review allows pet owners to know exactly what will be covered and what won't. And the review is pain-free--your vet's office faxes over the records and in about a week to 10 days, you have your answers in writing. It's nice to know going in whether or not the policy will work for your dog.
Very pleased so far.
- INSURER:
Healthy Paws
- POSTED: 05/03/2011
- BY: Zak
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Immediate attention to your claim.
Maggie had conjunctivitis in one eye. I submitted a claim for the medication and the vet exam. After a period of reviewing my claim, Embrace covered close to 95 percent of the bill! A check was issued right away.I also appreciate the fast attention I get when I submit a claim.
- INSURER:
Embrace
- POSTED: 05/02/2011
- BY: Emily
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Reliable & Efficient
They claim are always on time somentimes I wish they be a little more faster. Easy and simple to file a claim. I think my cover is the right amoung for my pets.
- INSURER:
ASPCA
- POSTED: 05/02/2011
- BY: Gineth
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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Not too excited
Don't go into this thinking it will be different than dealing with a regular human insurance company. Their job is to try and deny you service and make money, not to help your pet. Understand that and you will be a lot less frustrated and stressed about it.
- INSURER:
Embrace
- POSTED: 05/02/2011
- BY: Thomas
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Happy with Embrace
We are new to using Embrace but so far people have been very responsive and reimbursement has been quick.
- INSURER:
Embrace
- POSTED: 05/02/2011
- BY: Karen
- BREED: Cockapoo
- AGE OF PET: 7 - 10
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Friendly and great customer service
We have had Embrace Pet Insurance for a couple of years and could not be happier. Customer Service is prompt and gives me clear answers and feedback - they make it easy to submit a claim and process time is very fast. Thank you for a great alternative. I would highly recommend it to all my pet owner friends.
- INSURER:
Embrace
- POSTED: 05/02/2011
- BY: Marianne
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Excellent Cat Insurance
Have submitted two claims for emergency services; both were processed and I was reimbursed within three weeks.
- INSURER:
Pets Best
- POSTED: 05/02/2011
- BY: Zeba's
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great Program! Thank You!
I’ve already referred Embrace to all of the pet owners in my office. I have had VPI for the past 8 years and was never very satisfied. My first claim with Embrace was a world of difference from my experience with VPI. All of my interaction with the Embrace team was very pleasant and the claims process was hassle free and fast!
- INSURER:
Embrace
- POSTED: 05/02/2011
- BY: Joleen
- BREED: Great Dane
- AGE OF PET: 0 - 3
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