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It was Cloudys first Wellness Exam and they handled the claim in 3 business days and I had my money back in 5 business days. Embrace is a company full of the best professionals I have ever seen. They care about your pet as if it were their own. This is the best most outstanding compay I have ever dealt with. Embrace is the best insurance provided in the United States by far! I like them so much I sent them pictures of Cloudy! They Care that much!

Our 3 cats are now 11 and 12. I decided that now is the time to get health insurance for them. Many plans will not accept "older pets". ASPCA did! My Jeter vomited blood and I rushed him to the vet. ASPCA paid my claim promptly. I was very glad I had them

My bulldgog required emergency surgery for an obstruction in her digestive tract. Embrace processed the claim quickly and professionally. As promised, they paid the claim in full less the deductible and my co-pay. I would highly recommend them to anyone who wants peace of mind when it comes to pet insurane.

My wife and I have been the happy owners of nine Dobermans over the forty years we've been married. They've all been wonderful, "low maintenance" dogs, until our last two. The first is a handsome fellow who has been healthy. Then after 5 years, we adopted his sister. She'd been with us a month and we discovered she had cancer. Needless to say,between the surgery and the chemotherapy, we were set back quite a pretty figure.She's OK now and we consider the money well spent. The experience prompted us to obtain pet insurance for her brother, if for anything it would bring us some peace of mind. Fortunately, he has remained healthy, but developed several minor problems over the past half year. One involved a vitamin B12 deficiency which an internist found and treated successfully, the other problem was an pustular interdigital infection of his right front paw, also treated quickly and successfully. The veterinary bills from both instances were submitted, our deductible met and a portion of our bills reimbursed. This was done in short order and without any difficulty. It really didn't amount to much compared to the expenses put out for the female with cancer, but it reassured us to know that when and if the big fellow ever suffers anything like his sister, the ASPCA insurance will be there to ease our financial burden.

Maggie the Dog stepped on a huge, long wasp. I took her to her to her vet to get the stinger removed and an antihistamine injection. I didn't know how much if any amount Embrace insurance would reimburse. It was a nice surprise to hear immediately that the claim was being looked into and someone would let me know the status. I received the reimbursement in less than 10 days. While it was a small amount, I appreciated the attention Embrace gave me in responding to the claim. This kind of quick response, keeping me in the loop as far as claim status as it moves along, and the caring expressed by the staff is what makes me recommend Embrace Pet Insurance to other pet owners. I had a bigger claim two years ago, and I was satisfied with the reimbursement, too. Additionally, what is special about Embrace is the caring and concern for their clients--certainly unlike any response I've experienced from insurance companies for humans!!

Our dog, Cody, had ACL surgery to his rear leg approx 3 months ago. He is no longer in pain and is recovering quite nicely thanks to ASPCA Pet Insurance. For once, we were able make a healthcare decision for our pet based on his medical needs and not based on our wallet! My wife and I are happy and, more importantly, Cody is happy! Thanks ASPCA!

Our 6th rescue, a healthy & very active 16 mo. old coated GSD Skyler, tore her ACL in her left hind leg. This happened less than 24 hours after we accepted our 7th rescue (foster to own) GSD, River! We had recently moved to a new home and incurred unexpected costs related to it and to recent automotive repairs. We had tried VPI years ago, but it was such a hassle we never purchased pet insurance again. That is, until I saw the Embrace flyer in our Veterinarian's office. Since we rescued Sky as a pup, we decided to give Embrace a try, based on testimonials and our own research. We immediately added River to our policy and words fall short to express our gratefulness to all the "Embracers" we have corresponded with. Their outstanding communication, professionalism and attention to detail is unsurpassed, especially regarding a time sensitive situation with Skyler's need for surgery. Embrace has confirmed coverage of $2736.92 of our surgical estimate of $3508.15 with possible additional coverage if the post-op total increases. What more could you ask for?? How about Embrace offering to direct deposit funds due you, into your bank account! This has been the worst possible timing for such an injury and the BEST possible outcome thanks to Embrace!

I did get pets best insurance for my Sphynx kitten. I was a little skeptical. I did file a claim for an echocardiagram for a heart murmur-she is only 5 months old. I did submit all the proper paperwork and with in a few weeks I did receive a check for 323 dollars and the procedure was 500. I am very satified with this company and I am refering them to all my friends

We have had a great experience with Embrace Pet Insurance. Although the monthly premium is substantial and more than any other pet insurance option, the customer service and timely response is well worth it. Our Bentley had a torn CCL, which needed to be repaired via very expensive, but successful surgery. Most insurance companies question ligament tears and try to find ways out of paying the bill. Embrace responded to our claim in just a few days and our check was in the mail immediately. Apart from 1 issue regarding a vet visit due to diarrhea and being told that this was a pre existing condition (still confused over that one), we have been very happy.

I had Pets Best for several years. I was pleased at first but have had several problems with them recently. They told me they would cover a treatment (after an extensive detailed conversation) and then changed their decision AFTER I went ahead with it. I heard they were bought by Aetna recently, and since then, my vet has said that many of his clients have had trouble with them not covering things they did before. Beware of them....I am looking to switch to another company and am very upset with them. I feel I was treated very unfairly and unethically.