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A big concern for my family with getting new pets was the large veterinary costs that come with pet ownership. I did a ton of research on this site and others and found Healthy Paws to have the most comprehensive, straight-forward plans. Healthy Paws has been a saving grace for our pets and our pocketbooks. I can't express how amazing the company has been over the last few months with our puppies and their various ailments. Their customer service is top notch--they always pick up the phone promptly when I call and they return emails within two hours or less. They have taken an active interest in our puppies, going so far as to ask us what nicknames we have for them and requesting pictures. Over the last six weeks alone, we've gotten back over $1,000 from vet bills because of the insurance. On New Years day, we noticed one of our puppies was not putting weight on her right front paw. Instead of hemming and hawing and waiting to take her in to the emergency vet, we knew that most of the bill would be taken care of by Healthy Paws and we brought her in to see the Vet. It turned out that she had a serious injury that required a large splint and multiple follow up visits. That initial $700 bill only cost us $120 and made the vet visit a no-brainer for us. If we had to pay the whole bill, we might have waited a couple of days to see if our dog got better (she wouldn't have) and we would have been subjecting her to unnecessary pain. Of course, all the follow up vi

I adopted this cute little Siamese Mix kitten named Simba from the shelter and immediately enrolled her in pet insurance as my last cat of 16 years died of cancer. She lived 16 healthy years till I broke the bank, and I vowed to buy pet insurance this time around. I researched the internet for different pet insurances and found many with all kinds of restrictions and conditions attached to them, so I went to a website that compared all of them(petinsurance.com) ,and found this one that rated a perfect 10. Well, I figured I could not go wrong. It was the consumer reports of the pet insurance world. Never in my wildest dreams did I ever expect the future that laid before me. After respiratory infections and ear mites subsided,my Simba came down with every covered illness in the book. My veterinarian referred me to specialists at other localities that proceeded to give her MRI's, x-rays, an echocardiardiogram all fully covered at 90%. This poor little kitty from the shelter was getting top of the line care. We found out that she injured her back but she is recuperating excellently and is escalating to high spaces. The latest issue was a experiencing a devastating eye infection. Soon she will need a minor surgery for a luxating patella of one leg. This too will be covered at 90%. The most wonderful thing of all is how much these people really care. As a former teacher I could tell that these people are real in there sense of purpose to save animals and h

I recently enrolled my 12 year old JRT with Healhty Paws. Just weeks after enrollment he took sick with a kidney infection and spine issues. I was pleasently surprised by the fast, friendly, and thurough service. Though a complex claim with multiple conditions, I received my reimbursement check and two follow-up phone calls within days of submitting my claim! Wow! I can't think of a faster or easier interaction with an insurance company.

So far I've been impressed with Embrace because:a) They get it right the first time. b) They keep you informed of when they receive documents, when the claim has been processed, and when you can expect to receive reimbursement. This is how a business should operate. Unfortunately, these days it is surprising when a company actually does what it is supposed to do and also keeps you informed.

I picked Healthy Paws to insure our dog Cooper because I love their mission. I love that they help rescue organizations. When we rescued Cooper two years ago we knew we needed to get him insured. In this economy we didn't want to be faced with the possibility of not being able to afford the best care for this new member of our family. Healthy Paws was a no brainer and the customer service has been excellent. I highly recommend them!

We bought Trupanion for our puppy. When we purchased the insurance we were told should our dog get sick, 90% of all charges were covered, with NO CAP and NO LIMIT. We submitted our bill of $220. We got back $9.00 Seems VET EMERGENCY EXAMINATION was not covered. That is something no-one ever told us when we purchased the policy. SHAME ON YOU TRUPANION. Pet owners beware.

This is our first experience with pet insurance...so far so good! We should have signed up in the past with our other pets. We have made two claims so far. Each time it was very easy and we got a very quick response. The customer service is wonderful. Embrace makes us feel like we and our pet are important to to them. They really care about their customers!

I am very satisfied with the customer service and prompt reimbursements I have received from Trupanion Insurance. I have a 7 month old English Mastiff puppy. I have only had the insurance a few months but it has paid out over $4,000 in needed OCD surgery, diagnostics, medications, etc from specialty care. I would strongly urge all pet owners to prepare for the worst case scenario. Decisions for medical care should be made based on what your friend needs, not what you can afford. Purebred dogs like Sasha may be born with congenital problems and Trupanion is one of the few that will pay out on such claims. Sasha is well on her way to a good quality of life thanks to preplanning and a great insurance plan like Trupanion.

I am very satisfied with the customer service and prompt reimbursements I have received from Trupanion Insurance. I have a 7 month old English Mastiff puppy. I have only had the insurance a few months but it has paid out over $4,000 in needed OCD surgery, diagnostics, medications, etc from specialty care. I would strongly urge all pet owners to prepare for the worst case scenario. Decisions for medical care should be made based on what your friend needs, not what you can afford. Purebred dogs like Sasha may be born with congenital problems and Trupanion is one of the few that will pay out on such claims. Sasha is well on her way to a good quality of life thanks to preplanning and a great insurance plan like Trupanion.

Thank you for all the emails and keeping me informed about my claims. I appreciate it very much-Anne