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I really wanted to use this company and my vet complied with all of their paperwork requests by sending complete medical records. I hadn't even submitted a claim when I started getting contacts from claim adjusters nitpicking the files and creating pre-existing exclusions for the pets. If you took your animal to the vet for anything other than routine shots in the past, it's a pre-existing condition, even if it was a minor matter and you were being proactive with your animal's care. The experience honestly confirmed all of the negative things I've heard about pet insurance companies, and Embrace is supposed to be one of the best. I'm going to take what I would have paid in a premium and put it in a segregated savings account, continue to take good care of my animals, and avoid the frustration and bureaucracy posed by pet insurance. I will write off the loss of $200 in premiums as a lesson learned.

Dewey is my 7 year old boy cat, and was extremely ill, not eating, high temp...even te vets were at a loss as to what was wrong with my boy. After a few different antibiotic attempts more labs, 6 days he started comimg around, Now I have my Dewey back and he's feeling back to normal. I may never know what was wrong with Dewey, these little guys are more complicated then vets like to admit so it'a a great pease of mind have the ASPCA on board to help financially and emotionally.

Get pet insurance! The money I have saved in vet bills just this year will cover my monthly premiums for 4-5 years.

Ingested poison, treated immediately. Claim submitted and settled in a timely and professional manner. This is the second claim I have submitted in Chimo's 6 years and both were handled fairly and to my complete satisfaction.

Ingested poison, treated immediately. Claim submitted and settled in a timely and professional manner. This is the second claim I have submitted in Chimo's 6 years and both were handled fairly and to my complete satisfaction.

The customer service was exceptional. I received a call from a Trupanion rep. to let me know that my fax wasn't clear and readable which gave me the opportunity to send a new fax and facilitate my claim. My claim was resolved very quickly with the reimbursement that I expected! I have and will recommend Trupanion insurance. Thank you.

The customer service was exceptional. I received a call from a Trupanion rep. to let me know that my fax wasn't clear and readable which gave me the opportunity to send a new fax and facilitate my claim. My claim was resolved very quickly with the reimbursement that I expected! I have and will recommend Trupanion insurance. Thank you.

Having been burned by pet insurance before, I was skeptical about trying it again. I read a lot of reviews and information before choosing Embrace. I'm very happy with my decision. The response time from customer service is excellent. In one case I submitted an incomplete claim and Embrace followed up with out vet without me even asking. AND - they have paid my claims far more quickly than I expected.

I am happy with ASPCA Pet Insurance. They have handled the claims quickly and fairly. Nice to know when my pet becomes ill, I can count on ASPCA Pet Insurance to help with the cost.

My Golden Retriever, Jake, suddenly became ill a few months ago. I rushed him to my vet, they took xrays, sent him to a truama hospital with a diagnosis of neumothorax. After a week of treatment he was able to come home. Needless to say, the hospital stay and treatment was very expensive. I was so glad to at least have a portion of the bill covered by my ASPCA policy. They covered up to the limit of my plan, and I was happy to have the help and kindness.