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My dog was recently diagnosed with cancer and has been receiving treatments, many of which are quite expensive. When reading that my insurance would cover 80% of "reasonable and customary" charges, I figured I would receive less than 80%. Not with Pet's Best. They have promptly paid the full 80% of all charges, except some minor hazardous waste fees. There have been no arguments, no asking for further information. The claims process is easy and I have received my refunds within 10-14 days. Even better, they offer direct deposit so no waiting for checks. I highly recommend them!

I appreciate your follow up on the claims process and ensuring receipt of our reimbursement check. We are new to pet ownership and pet insurance and have had a positive experience. I have recommended your company to friend who also has an English Bulldog!

We have had Embrace insurance for about 4 years. We are blessed with loving beautiful dogs that seem to always have prblems with one limb or another! Embrace has always been helpful in answering my questions and responding to claims. Their rates are reasonable and their coverage to date has been exceptional. The claims and customer service representatives are always pleasant and genuinely seem to care about thier clients.From one furry parent to another, you never know how trully valuable insurance for your pet is until your faced with a devastating medical issue that requires medical intervention and you have to make a choice, we don't have to choose anymore with Embrace, our pooch receives the care necessary and Embrace is there to help!

We have had Petshealth plans for both our dearly departed Great Dane Jackson an our current Dane.As Jackson aged, I anticipated his bills could increase and I was worried about being put into the horrible position many owners face...being forced to choose between pet care and our other pressing expenses for our family. Sadly, we needed Jack's coverage far too soon, and he passed soon after being diagnosed with tumor in his liver. I am very grateful that we were able to give Jack all the care possible in his final weeks without the added stress of the finances. When we added Ivan, another Great Dane to our family I admit I considered postponing coverage until he was older, but I also felt that my reimbursements for routine care had been adequately compensating for the premiums, so we signed on with our new big guy. I was very glad I did, because a fluke bout of pneumonia generated some unexpected and giant-breed sized bills at the worst possible time. I have recommended this plan to others and will continue to do so now that they have come to the rescue...again!

I took my dog to the vet on Friday and I just got an email saying that the reimbursement was posted to my account. This is the second claim that I've made with Embrace and I have to say that they are amazing. Extremely quick and thorough. They always keep me updated on the status of the claim and detail out everything in the statement.

We last used our pet insurance when our two year-old White Sheppard/English Setter mix cut her leg while on a walk in the woods. The laceration didn't look too bad, but would not stop bleeding. We had to take our dog to the emergency animal hospital near by, whom upon examining her, realized that the laceration wasn't a simple cut. Apparently our dog stepped on something that actually went up into her leg - hence she needed more than just a few stitches. Needless to say, I was very happy to have pet insurance.

I'm not the best writer,but I wanted to say Trupanion is the (one of )best things we did as a family for our dogs. Jesse our youngest dog got hurt rough housing/playing with our other dog.Trupanion came through for us and saved us alot of money. We are not rich people and pet insurance we didn't think we could afford, but we got a duductable we can afford. Never thinking we would really use it . But guess what !! Life happens .. Jesse hurt his jaw and the costs would have left us to borrow money from family and friends if it wasn't for Trupanion. We our so greatful. My poor writing skills can't express enough. If you have a pet please call trupanion you won't regret it and it's worth every cent. yours LisaN. owner of Jesse.

I'm not the best writer,but I wanted to say Trupanion is the (one of )best things we did as a family for our dogs. Jesse our youngest dog got hurt rough housing/playing with our other dog.Trupanion came through for us and saved us alot of money. We are not rich people and pet insurance we didn't think we could afford, but we got a duductable we can afford. Never thinking we would really use it . But guess what !! Life happens .. Jesse hurt his jaw and the costs would have left us to borrow money from family and friends if it wasn't for Trupanion. We our so greatful. My poor writing skills can't express enough. If you have a pet please call trupanion you won't regret it and it's worth every cent. yours LisaN. owner of Jesse.

I was so skeptical about Pet Insurance, (my husband said-SCAM!) but upon purchasing my Doberman from a breeder, I wondered if I could afford to take care of him if something went terribly wrong, after spending so much money to initially buy him. On top of that, one of the other "new puppy parents" was talking about how this was his 10th Doberman, and how one of his former dogs they called the $10,000 money pit, because he ate everything from pantyhose to socks and had to have multiple surgeries. With this story in the back of my mind, I researched and researced, and decided Embrace was going to be the best choice of coverage for me. Little did I know, that after having Bosco for only a month, he would =swallow a large piece of palm bark and require emergency surgery...to the tune of $2900.00. Now I REALLY prayed that Embrace would come thru for me and that I really WOULD be reimbursed-or if my husband was right, and it was a scam. After filing my claim, and receiving email responses right away, I was reimbursed exactly what I was hoping would be covered. I ended up with 1/3 of the bill, and had only made one months payment! I have definitely recommended Embrace to all of my friends now. Don't worry-you'll be glad you have it if God forbid, you ever need it!

We have 2 German Shepherds covered by Embrace. We have always been very pleased with the services covered by Embrace - not to mention the super customer service. We plan to keep our coverage for a long time!