Healthy Paws is Super
Interaction with this company is the easiest, most thorough thing! My vet sends the claim form and chart notes to Healthy Paws, right away I get an email from HP saying they had received it, then in less than a week I get an email saying it's been processed and a check is on the way. I've only had two claims so far but I'm so impressed that it's this easy, and of our recent $300 bill we only paid about $50 and it would have been less but we were still meeting our deductible. GREAT service, thanks Healthy Paws.
- INSURER:
Healthy Paws
- POSTED: 06/10/2011
- BY: Sara
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
patient customer service
I decided to get on board right away with my new puppy, a toy fox terrier, after having owned 2 others, without insurance. So far they have been very patient with my questions as I can't always keep track. They are quick and efficient with reimbursement as well. I have seen many positive comments and came across one from a former veterinarian who moved from my area.Thanks
- INSURER:
Embrace
- POSTED: 06/09/2011
- BY: Sandy
- BREED: Fox Terrier
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
need on-line claim facility
I've been very happy with the pet insurance, but find the claims procedure a bit slow. I would like to be able to claim online
- INSURER:
ASPCA
- POSTED: 06/09/2011
- BY: Paul
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Excellent customer service!
I was skeptial about pet insurance. This is my first time, after much research I picked Embrace. Owning 4 dogs, expenses can add up. When we adopted the 2 youngest sisters as pups we decided to get pet insurance, our other 2 dogs are really too old. At the age of 1 1/2 yrs old Trixie developed hip dysplasia, she could not walk on her leg. She had surgery and they covered exactly what we thought. There was a billing mix up at our vets and they did not send in the correct bills. Embrace helped put with the problem and honored the contact. We are very pleased. Would definitely recommend.
- INSURER:
Embrace
- POSTED: 06/09/2011
- BY: Kathy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I DO NOT RECOMMEND PET BESTS
They are claiming a condition pre-existed when I had insurance 2 months before my dog went into surgery for a "mole" to be removed. Then during surgery they VET found lumps. So, now I am not getting reimbursed due to Pet Best saying the condition preexisted. How am I supposed to know my dog has lumps when they were internal and not showing. I have paid Per Best almost over $150 for insurance and now I had to pay $1,200 for VET fees that will not be reimbursed now! What a horrible experience with this company. I am out a lot of money but I thought I was covered and safe.
- INSURER:
Pets Best
- POSTED: 06/07/2011
- BY: UnSatisfied
- BREED: Boxer
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Highly recommend
I wanted to wait to write a review until I had a large claim which unfortunately happened sooner than later. My English Bulldog tore his CCL at just over a year old. At first the claim was denied due to the vet tech at the surgeon's office writing an inflated time frame for our dog's limping. But we got statements from our regular vet and the specialist and the claim was approved when we appealed it.
The first time the claim was submitted I did not hear back in 15 business days and had to email to inquire but the appeal was processed much quicker.
I did a lot of research when choosing pet insurance and I am confident I went with the best. But you have to know their rules and regulations. There is a 6 month orthopedic waiting period and if you have issues inside of that they are of course not going to cover it.
I find they are always quick to respond to emails and always very nice. Having an English Bulldog pet insurance definitely gives me peace of mind.
- INSURER:
Embrace
- POSTED: 06/07/2011
- BY: Samantha
- BREED: English Bulldog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Trupanion is fantastic
I am so pleased with Trupanion. We have had a number of pets and have never purchased pet insurance. When we got our Anatolian Shepard puppy, our veterinarian suggested Trupanion. I was hesitant but thought it sounded like a good idea. Boy, I am so glad that we signed up. This dog has been sick more times than my other animals put together. The last vet bill would have just about bankrupted us, but Trupanion paid us quickly with no questions. Trupanion is so simple to use and they pay promptly. I couldn't be happier.
- INSURER:
Trupanion
- POSTED: 06/06/2011
- BY: Pamela
- BREED: Anatolian Shepherd Dog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Trupanion is fantastic
I am so pleased with Trupanion. We have had a number of pets and have never purchased pet insurance. When we got our Anatolian Shepard puppy, our veterinarian suggested Trupanion. I was hesitant but thought it sounded like a good idea. Boy, I am so glad that we signed up. This dog has been sick more times than my other animals put together. The last vet bill would have just about bankrupted us, but Trupanion paid us quickly with no questions. Trupanion is so simple to use and they pay promptly. I couldn't be happier.
- INSURER:
Trupanion Canada
- POSTED: 06/06/2011
- BY: Pamela
- BREED: Anatolian Shepherd Dog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Outstanding Customer Service
Every time I have a question or concern the Embrace Customer Service Team is right there to answer my questions in a friendly and timely mannor. They keep you updated every step of the way. I put my first Wellness Claim in and within two days I was notified that it was approved!
- INSURER:
Embrace
- POSTED: 06/06/2011
- BY: Brenda
- BREED: Yellow Lab
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great Experience!
Claim was processed, quickly.I love the wellnes plan.
- INSURER:
Embrace
- POSTED: 06/06/2011
- BY: Donna
- BREED: Havanese
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No