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We have a one year old Golden Doodle. When we got him, my husband and I decided to get pet insurance. After much online research and comparison shopping, we chose Trupanion with a $0 deductible and 90% coverage. It was worth the $41/month to sleep at night and not worry if something happened and we had to come up with a lot of money. Well, the worst did happen. Our puppy came down with Meningitis and had to have almost $4,000 worth of medical work done to diagnose and heal our puppy. We paid for the tests, doctor appointments and drugs and kept our fingers crossed that Trupanion would reimburse us at 90% of our costs. Upon submitting the claims, we heard from our local Trupanion rep and she informed us that we would be covered and that any other costs involved with this condition would continue to be covered in the future. We were thrilled. Trupanion has been nothing but wonderful to deal with. We are so relieved that we chose this company to insure our pet.

We have a one year old Golden Doodle. When we got him, my husband and I decided to get pet insurance. After much online research and comparison shopping, we chose Trupanion with a $0 deductible and 90% coverage. It was worth the $41/month to sleep at night and not worry if something happened and we had to come up with a lot of money. Well, the worst did happen. Our puppy came down with Meningitis and had to have almost $4,000 worth of medical work done to diagnose and heal our puppy. We paid for the tests, doctor appointments and drugs and kept our fingers crossed that Trupanion would reimburse us at 90% of our costs. Upon submitting the claims, we heard from our local Trupanion rep and she informed us that we would be covered and that any other costs involved with this condition would continue to be covered in the future. We were thrilled. Trupanion has been nothing but wonderful to deal with. We are so relieved that we chose this company to insure our pet.

I would not even consider not continuing my Embrace plan for my three Rotties. Having had experience in past years with other dogs on the VPI plan, I can say without a doubt that Embrace is the very best. - Honest, quick, compassionate and reliable. I know what I am going to get back, even before I leave the Vet's office and I am able to affordto give my pets the best care because of Embrace. Whoever started this Company had to have been a pet lover! Before I leave the Vet's office, the forms have been faxed to Embrace. The very next day, I receive a confirmation receipt from Embrace with a time frame for reimbursement. Customer service with Embrace is the best and many "Human" companies could learn a lesson in customer care from Embrace. If you're "shopping" for an insurer, stop here. You won't regret being "Embraced".

Just bought their insurance with wellness program. I am happy with the prompt service so far. I have only made wellness claims and checks have arrived promptly as promised.

My now 2 year old dog recently had an injury that resulted in a couple trips to an orthopedic specialist. The first ortho doc thought it was probably a soft tissue injury and possibly related to mild hip dysplasia, the second ortho doc we went to thought it could be a back problem so they did an MRI. After we submitted all the xrays and MRI (eek!) we were so happy and relieved when Embrace covered 80% of everything. Not only did Embrace cover the xrays, MRI, and vet visits, they are now covering (at 80%) his rehab which includes acupuncture, laser therapy, underwater treadmill, etc.! I wish I could find an insurance company for myself that's as good as Embrace! I love the peace of mind knowing that I have the insurance if I need it. Embrace has fantastic customer service and I always hear back from them right away after I submit a claim. Usually only takes a little over a week to receive my refund. I also have the wellness plan that I think has paid off for the last two years (we have had Embrace since my dog was a young puppy). Highly recommend Embrace!

I am in the medical insurance industry, and just wish we had the same caliber of response, attention and kindness as the claims agents at Embrace. They have been nothing but helpful and kind. When my 4 month old American Bulldog puppy had an unexpected ER visit, my claims adjuster wrote for me "to give Dex a hug for her" when is the last time your insurance company conveyed that sentiment? I couldn't be happier with Embrace!

The turnaround time on claims is 3 weeks if not longer. The only reason I found out the outcome of my claim was because I called them. No one took the time to let me know my claim was denied. My vet specifically stated the cause of the claim and Embrace still insists it is not covered. The have declined more claims than they have paid. I will not be renewing my policy.

This is the first time I have purchased medical insurance on my pets. Gracie is my treasure and I did not ever want to have to make a sad decision based on having to spend money on vet care. She is less than 1 year old, but when she developed an infection, it turned out that a seed, a foreign body had migrated (perhaps introduced by biting on sticks) and lodged above her right eye. Pets Best covered $75 of the surgery and medicines (the entire claim was $192 with a $100 deductible). Given the severity of the situation, it could have definitely cost more. This helps me to see that should something even more serious happen, she has a good plan that instills confidence in me. If you are shopping for coverage as I was, remember that certain limitations apply after your dog is one or two years old! So getting insurance the earlier the better will save you money and allow you to use it should hereditary breed problems arise. PetsBest costs me 20.01 each month for her (that's the price of lunch) and is underwritten by Aetna, a national company with a good reputation. I did not select the Wellness options since spaying and shots were a given but I wanted to protect her from expensive unforeseen care. Other plans were quite a bit more. This seemed like the best value that offered Illness coverage in ADDITION to Accident. I plan to keep PetsBest on her as long as I can, who would have known she would have been using it so soon? She is a woodsy girl who loves to play outside and sticks

I got insurance for both my boys. Vet thought it was a good idea. After researching I selected Pets Best. Affordable, easy to work with and lots covered. Best of all we have piece of mind.

Our dog Bailey has had to go to the vet 3 times this year. Unfortunately, they were not for preventative care. He developed 2 ear infections and a respiratory infection. Each time we submitted claims, the process was very easy.. We had prompt aknowlegement of receipt of the claim and very fast pay out. We have broken eaven on the premiums even with out having a real serious injury. I would definitely recommend the ASPCA pet insurance.