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This is my first experience as an adult pet owner (I had pets when I was a kid, but no responsibilities). I researched reviews for several pet insurance companies and Embrace seemed to have the most favorable, so I went with them. I've had them for about 4 months now and have submitted one Wellness claim, for my puppy's neutering and microchip. The process was quick and painless, and I got my check in what seemed to be a blink of an eye. Terrific customer service...I got quick responses any time I had an inquiry. The only thing I wish they had was an interactive website showing my account and activity. I think if Embrace had that, it would be a 10, no doubt. Thank you Embrace! Hopefully I won't need to use you very often, but the peace of mind I receive is worth it!

A few weeks back my 11 month old blind kitten passed away due to FIP. Last year was the first year I ever got pet insurance, for Dash and my other cat Harry. I never thought I would have to make a claim so soon, but Pets Best claim form was easy to fill out and they had multiple ways of submitting the claims. I quickly got a confirmation that the received my claims and were processing. They completed the process well before their allotted time (and sent my an e-mail update) and my checks arrived 3 days later. They were very kind on the phone when I cancelled Dash's policy. I feel very fortunate to have chosen Pets Best and I will remain a loyal customer. Thank You Pets Best.

Embrace Dental insurance is great. It covered everything it said it would, which is exactly what i want in pet insurance. If you are looking for honest and great coverage as well as extremely helpful service, look no further than Embrace. And what i really like is that if i call after hours i can leave a message and they will get right back to me the next morning. I am extremely happy with Embrace.

I have nothing bad to say about Trupanion! I have a very accident prone 2 year old Boxer. I purchased this insurance last year as I was sitting in the waiting room of the E.R. when my guy drank antifreeze and cost me over $4,000. It has been by far the best decision I made. We have had several injuries since then, the most recent being a severed artery needing surgery! Now, my dog loves to injure himself after hours so these all end up being costly E.R. bills and I must say I am very satisfied with my timely reimbursement and customer service. Plus with these economic times every little bit helps, we could be getting nothing back.

I have nothing bad to say about Trupanion! I have a very accident prone 2 year old Boxer. I purchased this insurance last year as I was sitting in the waiting room of the E.R. when my guy drank antifreeze and cost me over $4,000. It has been by far the best decision I made. We have had several injuries since then, the most recent being a severed artery needing surgery! Now, my dog loves to injure himself after hours so these all end up being costly E.R. bills and I must say I am very satisfied with my timely reimbursement and customer service. Plus with these economic times every little bit helps, we could be getting nothing back.

Just had another excellent experience with Pets Best. Turned in all items for reimbursement associated with 5 month old Pandi Belle's wellness policy, including spaying, and was pleasantly surprised to the see the EOB and attached check by return mail in less than a week. I do not see how this excellent company could improve on that type of service. Once again, thank you, Pets Best, for the secure knowledge that you're part of the team that has our little pup is in good hands. This is our second claim experience with Pets Best. The first, in 2010, following a suspected poison ingestion by our daughters ShiPoo, was handled with equal facility.

I love the ease of turning in the Wellness Claims and the turn around is quick. It's nice to have an Insurance company that is so helpful and the followup emails are nice too. Thanx!!! Keep up the great work. My chocolate lab is a happy dog :) I have alredy refered you to another person and they are happy with the service too.

We decided to get Pet Insurance because we knew no matter what happened to our Weimaraner, Riley, we would do what ever we had to in order to save his life. Having the insurance gave us peace of mind because we would have help with the vet bills if something were to happen. Since he is older and more likely to have issues, we felt getting the insurance was the right thing to do. It was easy to purchase, the claim form is easy to fill out and we have been reimbursed with ablsolutely no problem.

My dog, Bentley, a four year old toy poodle/bichon mix has had ongoing problems because of Immflamatory Bowel Disease and Pets Best has been invaluable in helping with the costs of this illness. Now, he has developed a blood disorder where his immune system is attacking his red blood cells and has caused severe anemia. The Vet costs, along with hospitalization, blood tests and a blood transfusion were extremely expensive. I was very worried about Bentley and knowing I had good pet coverage definitely eliminated a lot of stress. I submitted my bills and was reimbursed in a matter of days. I have highly recommended to my veterinarian, Pets Best Insurance for anyone interested in pet insurance. They were professional, extremely kind and processed the claims in a very timely manner. Knowing they were there for me, was immeasurable while dealing with a very sick dog. Pets Best, you are the BEST!

I have had Petshealth Insurance since 2000, and possibly before that. I remain a client because I have always been satisfied with the service, the fairness in settling claims, and the great personal customer service. It is a pleasure to speak to a person when I call, and to have my question answered by a friendly, knowledgeable person. It is also comforting to know that when my pets need care, I don't have to wonder if I can afford it. I can do what is in the best interest of my beloved furry family members.