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I have tried other pet insurance in the past and every claim was a fight to get covered. With Trupanion they are amazing in how quick they approve claims and get your check in the mail. Their customer service is amazing. I highly recommend them to anyone!

When we got our adopted papillon mix, we noticed that his walk looked like a lady walking in heels....his back feet always crossed over each other. We never thought much of it. Last fall, he seemed to be in increasing pain and we thought he had hurt his back, so we took him to the vet. They were VERY thorough. We were told that yes, his back was very sore and tender, but that it was due to the fact that he could not walk properly and would need surgery to correct the issue.They called it patella luxation, grade3 on both legs.Evidently, he was born like this and had most likely always been in some discomfort, but had been able to adapt up to this point. The vet also had x-rays taken to check for anything in the spine, such as calcification or degeneration that would indicate disc disease. They came back clean. Surgery was performed, he healed and was super. We were able to afford to insure him shortly after with Trupanion. Late this summer, he again showed pain, only this time in his head/neck/ upper shoulder area and we took him to the vet. Again, x-rays were taken and again, they came back with no indication of calcification or degeneration. However, this time, after checking movement range,etc. the vet said disc disease. Please note: this was in an area never bothered before. Trupanion denied our claim saying that because tenderness was noted in his back before his knee surgery (when he was not insured),and because the vet at that time looked at disc disease as a possibilit

We adopted Lindsay in Aug '08 from a shelter mid state who had advertized she and her sister (both Chow-Shepherd mix) for adoption. they were about 4 months old. We applied ready to take them both but in the meantime the sister had already been adopted. In spite of having raised 6 other puppies through adulthood and old age, we have found each to be an individual in behavior, attitude, inventiveness and yes a variety of health issues.As medical treatment gets more expensive and you just can't anticipate the unexpected. This is the only dog we have had insurance to help us out with and find that comfort without measure! This issue was skin infection, first claim a year or so ago was embedded foxtail in her groin.Both times you have been thwere to help us out!

Embrace is incredibly responsive, with personal outreach from friendly associates that do not let balls drop. Even better, their coverage is consistently outstanding.

I have had five dogs but this is the first time I have had pet insurance and it has turned out to be the best thing. We've had a few unforseen expenses and it's so nice to be able to have her get the best care without worrying about how to pay for it.

I have had five dogs but this is the first time I have had pet insurance and it has turned out to be the best thing. We've had a few unforseen expenses and it's so nice to be able to have her get the best care without worrying about how to pay for it.

I decided on insurance for my new puppy after my previous dog died from melanoma of the mouth. I spent thousands on her ,but unfortunately I lost her anyhow. It is two years today 8-11-11 that she is gone.

We rescued a 3 mo old mixed puppy at the end of May. We named her Brownie. I never thought I would buy pet insurance because I had 2 french bulldogs 14 years ago and never had insurance and didn't think I needed it. This time I thought well maybe I will try it, you never know what could happen. It was the best thing I ever did! My puppy has been sick with Mange and secondary skin infections for 5 weeks now and the vet bills have been building up over $594 plus the $141 in wellcare visit. Pets Best Insurance has been very easy to submit the claims and have been processed within a 10 day time frame right into my checking account. I have bben extremely happy and satisfied with this service and company. I recommend not only having pet insurance for your pet but also getting it from Pets Best Insurance.

My little 5 lb. Maltese is a certified comfort animal for me. He knows when I am anxious and he calms me down. When he has illness (fever, infection from thinking he's a hunting dog, stomach problems), it's wonderful to know that his ASPCA insurance will help pay the bill. He has had to spend nites on intravenous twice and the charges have been reviewed fairly and promptly. My appreciation goes to ASPCA .

Wellness exam done and $200 reward check received within 10 days. F/U email sent to ensure we got it. Embrace has the best customer service of any company I've ever dealt with. Keep up the good work.