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We brought our 2 pound, 7 month old Yorkie to the vet to be neutered and to have a microchip implanted in him so that if he's ever lost he can be returned to us. My husband and I can't be more satisfied with the manner in which Embrace handled our claim. The goal of all companies should be to respond as efficiently and quickly as Embrace. The staff at Embrace is also caring.

Embrace keeps everything simple. The claim forms are pre-filled; all I have to do is scan it and e-mail it. In a few days, my refund is direct deposited into my account. No extra red tape and no hassles! I'm so happy with Embrace.

OUR PUPPY HAD ALL IT'S SHOTS OVER THE PAST FEW MONTHS. WE ARE DOING EVERYTHING POSSIBLE TO KEEP HER HEALTHY AND WITH OUR FAMILY FOR A VERY LONG TIME. NEXT IS A MICRO CHIP AND FIXED.EMBRACE HELPS US TO DO THIS. THE REIMBURSEMENT PAPERWORK IS VERY EASY AND CHECKS ARE PROCESSED FAST. I'VE TOLD SO MANY PET OWNERS ABOUT EMBRACE.

Submitting Trupanion claims is easy and the review process and reimbursement is quick and efficient. The turnaround for claims is a matter of days, and often reimbursement is within the week. Can't beat that!

Submitting Trupanion claims is easy and the review process and reimbursement is quick and efficient. The turnaround for claims is a matter of days, and often reimbursement is within the week. Can't beat that!

We recently submitted a wellness claim (prescription dog food and meds) and a dental rewards claim (prophylaxis) for our 6-year-old Nova Scotia Duck Tolling Retriever.We inadvertently submitted both claims on a single claim form. Not to worry. The folks at Embrace quickly split out the two claims and we received checks for both soon thereafter. Couldn't ask for a more professional staff. Thanks, Embrace!

Our 10 years old Bouvier recently died of a nasal tumor. During the last year of his life, he incurred some big expenses (MRI, biopsies, etc). Pets Best Insurance has always been very kind and responsive (he had been insured by them his entire life), but never moreso than when the expenses became significant. They covered the 80% to any Vet any where, tests, consultations, 2nd opinions, even alternative care when we still thought he had allergies without any problem Also very kind and made a donation to Canine Cancer research after his death.

They have always paid each claim.. The only part I don't like is having the vet certify each one.. That gets old.. But Embrace is always willing to help with the process.

We signed up for Trupanion because we just got a new puppy for our 3 year old Golden Retriever to play with and our vet said this was great insurance. We thought it would be a good idea since we didn't want to eventually have to make a very tough decision about our pet's health over medical bills. Well, little did we know, 2 months after we signed up my 3 year old Golden Retriever was diagnosed with terminal Lymphoma. We were devestated. We never thought we would be faced with this in such a young dog. It was only a few weeks after our 30 day waiting period was over and we thought Trupanion may not pay the claim. Not only did they pay 90% on most of the $1500 of bills we ran up with our primary vet, they also paid for the chemotherapy treatments, over $850, a few days later. What is a very difficult time for our family was made a little easier knowing that Trupanion was right by our side to help with the medical bills. They have no lifetime or per incident caps, you can use any vet you like and they pay based on what the vet bills you, not based on a pre-determined schedule. On top of everything else they paid both claims within a couple of days. I can't get that with my own health insurance. They have a customer for life. As a result we are going to add our cat to the policy as well. We would highly recommend them to anyone who wants some peace of mind especially when a life threatening illness strikes. They don't cover well visits/treatments or pre-existing conditi

We signed up for Trupanion because we just got a new puppy for our 3 year old Golden Retriever to play with and our vet said this was great insurance. We thought it would be a good idea since we didn't want to eventually have to make a very tough decision about our pet's health over medical bills. Well, little did we know, 2 months after we signed up my 3 year old Golden Retriever was diagnosed with terminal Lymphoma. We were devestated. We never thought we would be faced with this in such a young dog. It was only a few weeks after our 30 day waiting period was over and we thought Trupanion may not pay the claim. Not only did they pay 90% on most of the $1500 of bills we ran up with our primary vet, they also paid for the chemotherapy treatments, over $850, a few days later. What is a very difficult time for our family was made a little easier knowing that Trupanion was right by our side to help with the medical bills. They have no lifetime or per incident caps, you can use any vet you like and they pay based on what the vet bills you, not based on a pre-determined schedule. On top of everything else they paid both claims within a couple of days. I can't get that with my own health insurance. They have a customer for life. As a result we are going to add our cat to the policy as well. We would highly recommend them to anyone who wants some peace of mind especially when a life threatening illness strikes. They don't cover well visits/treatments or pre-existing conditi