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Like the fact we can fax in our claims. They respond quickly with emails. Convenient payments automatically on card. I have heard horror stories about vet bills in the thousands of dollars. Nice to know we are covered and help animals in need.

One of the best experiences I've had with any insurance company!

One of the best experiences I've had with any insurance company!

I was very happy with Trupanion. A mistake was made on my claim and they took full responsibility and paid the claim. Staff was friendly and professional. I will continue to have insurance through them.

I was very happy with Trupanion. A mistake was made on my claim and they took full responsibility and paid the claim. Staff was friendly and professional. I will continue to have insurance through them.

I am the very happy owner of 2 English Springer Spaniels; Maggie & Murphy. Maggie was with us for nearly 5 years when we decided to bring Murphy into our family. Have you ever heard of an emergency room child? That would be Murph! From day one he was nipped at, developed rashes, experienced severe growing pains-you name it, Murphy experienced it. I decided right away that ASPCA health insurance was a must. Since we have been a member, there have been many more emergency visits (laceration to his lip; slip and falls on hardwood floor, etc.) Each time ASPCA processed my claims in short order. I only wish my own healthcare insurance provider was as competent!

Coming from another pet insurance that took forever to cut a check back - Pets Health was a worldwind of a difference. Qualified people to help you on the phone and a great response time to a claim. Pets Health also does a great job of communicating with their clients once a claim is submitted.

The recent claim (the first I have filed) was turned around in an expedient time frame. I don't like that my dog was ill, but it was helpful to receive back a portion of the money that I spent.

Choose to get pet insurance after my first dog needed surgery and I had to pay the full cost. ASPCA offers a plan that is affordable and gives peace of mind that I can take care of problems knowing that I will get a share of the cost reimbursed.

I have two chihuahuas who are both 3 years old. I have submitted multiple claims on Beau (my problem child) who developed allergies and then demodex mites from the steroids he was given to treat the allergies. He has been seen multiple times by a veterinary dermatologist (which is definitely not cheap!). What I love about this company is the ease and speed of the claims process. I just bring a claim form with me to the vet's office with my portion already filled out, have them fill out their portion, and then they fax it to Healthy Paws for me. You receive an explanation of benefits within 1-3 days after submitting a claim and a reimbursement check about 7-10 business days after that. It is also easy to customize your pet's plan to fit your financial needs since they offer several different annual deductible and reimbursement percentage options. What I love most about this company, however, is the exceptional customer service! They really convey a genuine concern for your pet's well-being. For instance, after my other dog, Bella, experienced an allergic reaction to a vaccination, I received this e-mail: "Thank you so much for faxing over the signed claim form for Bella. We have applied the costs associated with the vaccine reaction to satisfying the deductible. I hope Beau is doing well with his skin and that Bella is not having any lasting effects from the allergic reaction. They are always so sad when they get the inflammation around their face, but it s