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My toy poodle is six years old and I originally had another insurance company but I became unhappy when dealing with claims I had sent them. About 4 years ago I switched to Embrace and I can tell you I have never been more satisfied. All the claims people have been super to deal with and the claims themselves have been handled in a timely manner. As I said, they are the best.

This was our first claim in the almost two years we have had our four dogs insured. I left another company because I was tired of large fee increases yearly when I had never even made a claim. This being a first claim it did take longer as additional information was required. Frankly there were several things that went wrong HOWEVER in spite of it my claim was still settled in four weeks. AND - if that weren't enough - when an invoice was misplaced and I opted not to bother sending them a copy again since it wasn't for a large amount (and I told them not to worry about it) they decided to contact my vet on their own. They got a copy Faxed to them and I got an email saying they had done so and it would be included in my reimbursement. Each person I spoke to knocked themself out to be helpful. I called my vet and asked if they would contact the Embrace rep in the area and carry their information in the waiting room. No one should be without pet insurance these days and Embrace is the best I've found!

This is the best insurance I have ever had... I would never in life look back. I am a happy member of the Healthy Paws family they treat me as family as well as my little furry babies. I put my dogs lives and my whole household on the line guaranteed ... you will not find a better company.

Fair and quick turnaround on claim

I had an incident with my black Lab, Tucker last fall when I had him out running. He is a champion bred Labrador. He was snooping over in the weeds and all of a sudden there was a great commotion. I couldn't see him, but I heard him. I wasn't quite sure what he tangled with at the time. However, I could see he was shakened up. I leashed him up and we went home. I didn't think much of it that night. The next morning, Tucker seemed listless and was walking strangely. I noticed his paws were swollen and tender looking. I took him to the Vet and he decided to do a series of tests and keep him for observation. He suspected a spider bite or a bee sting. Something was attacking his immune system. They started him on steroids and strong antibiotics. I told him about the incident and said that I suspected a snake bite from a copperhead. Well, to make a long story short, Tucker made a full recovery. I knew my decision to have health insurance on him was just as important as having it on my kids. I never want to be put in a position of putting my best friend down because it was too expensive to treat him. ASPCA Pet Insurance has been a sound choice because of the comprehensive coverage and good value. The claim was handled very efficiently. There is nothing I wouldn't do for my friend. Tucker is my heart and soul.

I have the ASPCA insurance for my dog. My only complaint is that currently they do not cover genetic problems.

I own a pet sitting service and I have three large dogs of my own currently and I have had multiple dogs all of my adult life. I have had other insurance policies that really did not give me the peace of mind that Embrace gives me. Embrace pays fairly as they claim and in a short amount of time. The employees are very customer and pet friendly. They are well informed and kind, what more could you ask for?

My baby Aengus, has not been feeling well lately and we are trying to pin point what the problem is, Embrace has been great when it comes to keeping me informed on when they get my paperwork and when my check and explaination of benefits is coming. I couldn't have picked a better insurance company for my pets.

I have a pure bred dog which means that inevitably some breed specific something or other WILL happen. I chose Embrace because they do not have the breed specific condition clause that most other insurance companies have in which they do not cover issues that could arise from having a pure bred dog. I submitted my claim and all of it was covered, and I was reimbursed quickly! It is on the expensive side, but when something does happen to your pet, you know that you will be covered and taken care of.

My dog Flynn decided to eat rocks but fortunately was able to pass them without surgery. Although it was a very stressful time for me I was comforted by the execellent care my Vet gave him (and me) and Trupanion stepped right up to handle my insurance claim. I would reccomend Trupanion to anyone who has a pet.