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I have always had very good service and quick responses and reimbursement. I have had no problems, ever. When I have a question regarding a claim, I get presise information and explanation. I have two dogs insured through them, and I recommend them highly. I enjoy talking to customer care, especially Cass. I give shout outs to them on my blog www.adoptionofpet.com often.

I bought this insurance for my Bulldog. He had issues a couple weeks after the wait period where he needed to have his soft pallet worked on. They took longer than the supposive up to 15 days... they took about 20 days. They also denied him stating that the vet said "She wondered if he had this issue" which was never mentioned to me. Also they tried telling me that Asparted (Spelling) Pnemonia is a symptom of Enlongated Soft Pallet. There is no medical documents proving this. Dogs can get this from eating to fast (bulldogs!!) and drinking to quickly. It was just a very bad experience! I cant believe that there are this many good review for them.

Our year-old English Bulldog ate a toy which blocked his small intestine. He required bowel resection, hospitalization, and medication - a hefty vet bill. Embrace responded quickly to the faxed claim, gave a detailed explanation of benefits, and sent the check promptly. First rate service on all fronts.

Embrace has been a please to deal with. I like how they instantly respond to anything you send them and the quick turn around time on claims. I never thought the experience would be so easy.

Good coverage BUT it woul cost LESS if nail trimmings were covered rather than treating a tear with an infection!Spaying should be covered 100% ! I know that my "Bella"- a Cherian will be healthy because I have insurance for her. Preventative care should be covered 100% so that more serious illnesses and injuries will not occur.

As a Shituz,my Hollybelle always had sinus and nasle problems.I read about ASPCA pet ins. and decided to purchase the level two plan. One day while taking a walk, she ran around so fast she fell over trying to get her breath. Of course this scared daylights out of me, so I took her to my vet, who then suggested I go to Ohio State to have her heart and all chked out. The cost of eeg's and ekg's were costly,but thanks to my insurance most was covered and handled in a fine and fast way. I was so surprised to receive my check!!! I would recomend anyone that loves their pet, and will need help with the bills, they should purchase this Ins. I know I'll always have it from now on.

I had a dog that was very accident prone including being bitten by a snake. I now have a dog that just got off medication for Valley Fever and another dog that recently was treated for an anal infection. Pet insurance has been a great financial health. I highly recommend having insurance on your four footed loved ones.

So far I fell comfortable with embrace Pet insurance, I would like however to see them prioneer into insurance coverage similar to human health care,more proventive coverage. Also GPA Chips that can locate your loss animal via cell phone instead of microchips, which rely on some one to takr the animal to a vet/hosp that is eqiuped to scan the animal. I'm sure cost can be cut by the sure numbers of peple served. K Neale

When I started looking for a new pet insurance company, my dog, Sampson, was 9 years old. I spent a LOT of time searching for insurance that would cover an older dog for more than just accident insurance, and was happy to come across Pets Best for my peace of mind. Little did I know at the time that in just a few months, I would be needing that peace of mind desperately, because Sampson suddenly got hit by several serious ailments all at the same time: he had a seriously enlarged prostate and needed surgery, came down with Valley Fever, and also was diagnosed with an aggressive form of cancer. I was beside myself with anxiety and worry for my baby, but the one thing I didn't have to worry about was being able to get him the medical care he needed. Without Pets Best, I couldn't have afforded the treatments he had to get or the medications he has to take. Of course, he has also had the usual garden variety things that needed treatment, too, like ear infections and a tummy bug. All of those things added up and Pets Best has been so great about taking care of all my claims. They process them right away, deposit the money directly into my account, and cover a whole lot more than other insurances do at far lower rates. For someone like myself, who is disabled and living on a very limited income, Pets Best has been a lifesaver, not only for my wallet, but also very literally for Sampson. I am thrilled to say that he is doing great and had his 11th birthday in February!!! I can hones

We have a three year old lab, Gunner. We signed on with Trupanion as soon as we got him. Trupanion processed numerous claims for us, the most recent being for TPLO surgery - a spendy one. Trupanion is always easy to reach with questions and is prompt with processing (provided the vet gets them the necessary paperwork). This particular claim took much longer than usual to process as a result of paperwork issues on the vet's end. I highly recommend them.