excellent service
our poor bernese mountain pup broke her toe on christmas day of 2010. never in a million years would my husband and i have imagined how the next 6 weeks of our lives would be effected. everything started out just fine..."keep a splint on for 6 weeks and she will be all healed" said the vet. well, after almost daily trips to the vet because our pup refused to leave her splint alone...the bills added up and our pup now had more problems. due to the fact our pup wouldn't leave her dressing alone, she developed pressure sores and infection after infection. we tried everything and anything...pain medication, sedatives, big plastic lamp shade collars and inflatable collars and the medication didn't touch our energetic lil girl and the collars all fell victim to chewing. eventually our lil baby healed but it was a long road that drained our wallets. thankfully we were able to be reimbursed about a third of what we paid out of pocket. i simply submitted the vet bills and embrace literally took care of everything...easiest and most customer friendly system. laura b. and carrie h. took care of the claim for us so we didn't have to do anything except wait for a check...and now they will be waiting for more bills because bessie broke her toe again 3 weeks ago
- INSURER:
Embrace
- POSTED: 04/07/2011
- BY: robin
- BREED: Bernese Mountain Dog
- AGE OF PET: 0 - 3
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Peace of mind
I've worked for a veterinarian for 24 years and it's nice to have peace of mind knowing I having a great pet insurance company for my dog Rosie. When Rosie had to make a trip to the emergency last month, not only did ASPCA Pet Insurance respond quickly, a representative called me to ask how Rosie was doing. Thank You ASPCA Pet Insurance.
- INSURER:
ASPCA
- POSTED: 04/07/2011
- BY: Lana
- BREED: Miniature Pinscher
- AGE OF PET: 7 - 10
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They also cover special shampoo and conditioner
My dog has skin allergies, and Trupanion covered for his special shampoo and conditioner. I had no problems ever, always got the reimbursements very fast.
- INSURER:
Trupanion Canada
- POSTED: 04/07/2011
- BY: Alice
- BREED: Poodle (toy)
- AGE OF PET: 7 - 10
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They also cover special shampoo and conditioner
My dog has skin allergies, and Trupanion covered for his special shampoo and conditioner. I had no problems ever, always got the reimbursements very fast.
- INSURER:
Trupanion
- POSTED: 04/07/2011
- BY: Alice
- BREED: Poodle (toy)
- AGE OF PET: 7 - 10
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Excellent Service
I'm very happy with my decison to insure my new dog, Massiel, with Embrace. Their website provided me the precise information I needed to make my decision and to this date it has proven to be true. The reimbursements of my claims are not only timely but preceded by an email advising me they have been received and then another email alerting me of the mailing of a reimbursement check and its expected day of delivery. Having this kind of a response is a really pleasant surprise. And they always wish the best to Massiel in their communications!
I have recommended Embrace to my friends and keep passing along their information to anyone looking to insure their pets. Embrace is a serious and responsive business and that's the kind of service I want for my pet. I'm a satisfied customer indeed.
- INSURER:
Embrace
- POSTED: 04/06/2011
- BY: Maria
- BREED: Labrador Mix
- AGE OF PET: 7 - 10
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great service/ quick responses
This is my first time using pet insurance and Sammi (my kitten) is my first pet. With that being said, I did alos f research on the different insurances out there. I was most impressed with Embrace when they took the time to explain the policy in depth. Their customer service is first rate. I have only submitted claims for Wellness thus far, but the response and commuication has been amazing! Thank you Embrace! Life is busy enough and you help make things easier by being so on top of things!
- INSURER:
Embrace
- POSTED: 04/06/2011
- BY: Janine
- BREED:
- AGE OF PET: 0 - 3
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Best thing we ever did
We enrolled our puppy Tater when he was 4 months old, about 2 years ago. We did this because he was a labrador and they are known for being very active dogs. Since then poor Tater has been through two leg surgeries and now has an auto-immune disease. All of which Embrace has been there to help us though the turmoil. We enrolled our newest member of the family, Boise, a yellow lab, and thankfully she has been very healthy. Without Embrace, we may not have been able to make the medical choices we did to save Tater's life.
- INSURER:
Embrace
- POSTED: 04/06/2011
- BY: Brad
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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I AM VERY PLEASED WITH PETS BEST
I TOOK OUT THE INSURANCE OVER 2YRS AGO AND HAD A COUPLE CLAIMS SUMMITED. THEY WERE VERY FAST IN PAYING. I AM VERY HAPPY WITH SERVICE AND THE AUTO DEPOSIT ON CLAIMS PAID. C/S IS ALWAYS VERY PLEASANT AND WILL ANSWER ANY QUESTIONS YOU MAY HAVE. IT'S GOOD TO KNOW THAT YOUR ANIMALS ARE COVERED WHEN THEY NEED IT. VET BILLS CAN BE EXPENSIVE.
THANKS AGAIN FOR THE PEACE OF MIND YOU BRING.
- INSURER:
Pets Best
- POSTED: 04/06/2011
- BY: SONDRA
- BREED: Miniature Pinscher
- AGE OF PET: 7 - 10
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Recommend Hartville
My wife and I don't have children so our Yorkie bailey islike our child. When we first brought Bailey home she fell off the bed and broke her paw. It was then that we got our first taste of the Vet bill portion of pet ownership. Ever since then we have had pet insurance. We have been lucky in that our dog has been healthy but has had some issue requiring vet visits. We feel the rates and reimbursement is fair and the reimbursement time has always been timely. Candidly, we have the insurance mostly for catastrophic things when Bailey gets older. For what you pay, I think it is good piece of mind and we would never be without it for bailey or any pet we may have in the future.
- INSURER:
ASPCA
- POSTED: 04/06/2011
- BY: Marc
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Satisfaction With Coverage
We have had several kitties over the course of our marriage. However, when we adopted Olivia Mai in 2009, we decided to add medical coverage for her as we never had done that in the past for our other kitties. The monthly fee for her coverage was minimal. However, the coverage was very helpful especially when she became ill and lost her battle with the disease she was diagnosed with. Having medical coverage was a blessing and the individuals we needed to interact with were very helpful and courteous. When we add another kitty to our household, we will once again enroll her with Embrace.
- INSURER:
Embrace
- POSTED: 04/06/2011
- BY: Marianne
- BREED: Domestic Mediumhair
- AGE OF PET: 7 - 10
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