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I am a very unhappy with the service of Trupanion. They have just denied for the second time a claim for the amount of $800. I have had my Gordon Setter Duke for 6 months. We called Trupanion confirming if he was eligible for coverage along with our other dog and 4 cats. We were told that he had to remain healthy without illness for the first 30 days,which we understood. Of course, he got diarrhea within in first 30 days and after fecal tests were completed was diagnosed with Giardia. Again two months later Duke had diarrhea again and had different fecal tests and was then diagnosed with Clostridium. The tests, vet visit and medication were $800. Trupanion denied the claim stating that reimbursment claims are measured on symptoms not diagnosis. So if Duke every has diarrhea again, his claims would not be reimbursed because he had diarrhea within his first 30 days of the policy. I and my vet were very concerned so an appeal letter was written by my vet explaining the symptoms for the two different diagnosises. The claim was denied again. Claims should be measured on diagnosis no symptoms. Stay away from TRUPANION!

I have a 3 1/2 month old Goldendoodle 'Georgie'.He had been experiencing diarrhea for about 5 days so I took him to his vet.Georgie needed a number of tests to be run and also needed to be put on medication. The total bill was hundreds of dollars and my claim was settled in about 1 week. The peace of mind that being with Trupanion gives me is wonderful. I never have to second guess that my dogs health can be taken care of and the speed at which my claim was handled was second to none.Thank you very much.

I have a 3 1/2 month old Goldendoodle 'Georgie'.He had been experiencing diarrhea for about 5 days so I took him to his vet.Georgie needed a number of tests to be run and also needed to be put on medication. The total bill was hundreds of dollars and my claim was settled in about 1 week. The peace of mind that being with Trupanion gives me is wonderful. I never have to second guess that my dogs health can be taken care of and the speed at which my claim was handled was second to none.Thank you very much.

I have received such great service from Embrace. They contact me soon after submitting my claim to let me know it's being processed. They have reimbursed every penny I expected to get back and they do it very quickly. I work for an animal hospital and have seen our clients have bad experiences with some of the other pet insurance companies. Embrace has been fantastic to work with.

I filed my claim and in a week had a check in the mail. Insurance is great! Great customer service and always keep you informed. Highly recommanded!

I have both of my dogs newly insured with Embrace. Previously I had VPI and Pet First insurance. I have to say that Embrace has paid much more than other insurance companies. I primarily use insurance for wellness exams. Many companies do not even offer wellness coverage. I am very satisfied with Embrace so far.

I gave ASPCA a good review before but I just submitted another claim and noticed that the amount was wrong..it turns out that I got a credit from my vet's office for something I was charged for that I shouldn't have been on a different visit. So, ASPCA insurance applied that to my reimbursement even though I didn't submit the bill for payment (it was for boarding). The person I spoke to on the phone was NOT helpful and a little snarky.

Originally, I subscribed to the ASPCA Pet Insurance for our move from Arizona to Michigan, worried that something would happen to my two kitties on the way. Instead, it was still in force after we moved, and my "old girl" began to be ill off and on. So I've kept the insurance, and it has paid returns several times now. We never get questioned about the validity of our claim, and the payment is very swift. Good Job!!

My Emma Kate ate something that upset her stomach and she started vomiting and vomiting. I took her to the vet and got her problem taken care of immediately. I submitted my claim to ASPCA Health Insurance and was delighted to see a check in my mailbox within a month of making the claim. I'm so happy to know that my 3 dogs are all protected and that ASPCA will be there to help me when those emergencies happen.

I have two Golden Doodle puppies who will be puppies and in the first year I have had a bout of urinary infections and diarrhea and a very unfortunate incident in which one of them swallowed a sock that almost cut her intestine in half. Trupanion handled all claims professionally, quickly and fairly. It is very comforting to be with a company that has the coverage Trupanion does and knows how we pet owners treat our animals as members of our family.