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I read that Healthy Paws offers exceptional customer service and now I can confirm that. From purchase through first claim processing, they have been patient, helpful and compassionate. I researched two other plans prior to this one and what I liked best was the annual deductible. Others required a deductible per incidence. If I had it to do over, I would still choose Healthy Paws but I would send my dogs' medical history in advance. It would be helpful to understand the exclusions prior to registering. I'm not disappointed whatsoever. Just offering advice to anyone considering pet insurance. My deepest regret was not purchasing insurance sooner.

When i first signed up with embrace i was a little skeptical. I never had pet insurance before. But embrace was true to their word. I just followed the outline on what type of coverage I wanted and just signed up. I have had to use embrace several times and I have had no issues with reimbursements.Another thing is that when you call customer service everyone is so knowledgeable and friendly. I could not have chosen a better pet insurance company for my pet needs.

Like the fact we can fax in our claims. They respond quickly with emails. Convenient payments automatically on card. I have heard horror stories about vet bills in the thousands of dollars. Nice to know we are covered and help animals in need.

One of the best experiences I've had with any insurance company!

One of the best experiences I've had with any insurance company!

I was very happy with Trupanion. A mistake was made on my claim and they took full responsibility and paid the claim. Staff was friendly and professional. I will continue to have insurance through them.

I was very happy with Trupanion. A mistake was made on my claim and they took full responsibility and paid the claim. Staff was friendly and professional. I will continue to have insurance through them.

I am the very happy owner of 2 English Springer Spaniels; Maggie & Murphy. Maggie was with us for nearly 5 years when we decided to bring Murphy into our family. Have you ever heard of an emergency room child? That would be Murph! From day one he was nipped at, developed rashes, experienced severe growing pains-you name it, Murphy experienced it. I decided right away that ASPCA health insurance was a must. Since we have been a member, there have been many more emergency visits (laceration to his lip; slip and falls on hardwood floor, etc.) Each time ASPCA processed my claims in short order. I only wish my own healthcare insurance provider was as competent!

Coming from another pet insurance that took forever to cut a check back - Pets Health was a worldwind of a difference. Qualified people to help you on the phone and a great response time to a claim. Pets Health also does a great job of communicating with their clients once a claim is submitted.

The recent claim (the first I have filed) was turned around in an expedient time frame. I don't like that my dog was ill, but it was helpful to receive back a portion of the money that I spent.