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Our dog Niko was hit by a car a week ago. The Trupion team was excellent and handling our calls / claims. They were so understanding and compassionate with Niko's accident. They processed the claim within days and kept us informed by email every step of the way. We've never had to put in a claim and hope never to put one in again however dealing with Trupanion was excellent. I'd recommend them to anyone looking for pert insurance. Great company, great people!! Bruno and Maria Panzica

Our dog Niko was hit by a car a week ago. The Trupion team was excellent and handling our calls / claims. They were so understanding and compassionate with Niko's accident. They processed the claim within days and kept us informed by email every step of the way. We've never had to put in a claim and hope never to put one in again however dealing with Trupanion was excellent. I'd recommend them to anyone looking for pert insurance. Great company, great people!! Bruno and Maria Panzica

are dog had plurals effussion and tumur in the lungs.trupanion was there all the way.

are dog had plurals effussion and tumur in the lungs.trupanion was there all the way.

Handled claims quick.

I have a six month old yellow lab. I had no idea she would come up with the medical problems she has had. My puppy has had three different claims due to giardia, hip dysplasia, and ingestion of chocolate. I have been very pleased with the prompt processing and payments made by trupanion. I hope she grows up without any more problems but im very grateful for my pet insurance because i love her enough to provide the care she needs.

I have a six month old yellow lab. I had no idea she would come up with the medical problems she has had. My puppy has had three different claims due to giardia, hip dysplasia, and ingestion of chocolate. I have been very pleased with the prompt processing and payments made by trupanion. I hope she grows up without any more problems but im very grateful for my pet insurance because i love her enough to provide the care she needs.

We appreciate the prompt responses we receive from Embrace. As I've mentioned before, we own a dog grooming shop in Florida and always refer customers to your company. I hope some take advantage.

In March 2011 our 10 month old Lab/German Shepard puppy started having loose stool and slight lack of appetite. After about 3 days of this, I took her to the vet and took an exray to make sure she hadn't eaten anything that she shouldn't, no she did not. He also took some blood. Her tests came back fine so he treated her for colitis (bad spelling, sorry). She was on antibiotics for a while and white rice and grilled chicken diet for about a week. Once her stool was solid we slowly added back dog food. She has been fine since. We submitted all the forms to the ASPCA insurance and they paid the claim according to our contract. Well worth having the insurance for the peace of mind, especially with a curious puppy. Thank you ASPCA. Debbie Londeck

I have been with Embrace for just about a year. I have a black lab puppy that I got when he was 8 weeks,and since that time he has had some serious stomach problems due to allergy issues and we have spent a lot of time at the vet and the emergency room. Every claim I have submitted has been handled very quickly, and each explanation and refund has been exactly as I expected per my policy. The customer service team is very responsive to both calls and emails that I have initiated, and questions that I have had have been answered to my satisfaction. I expect there will be some changes to coverage/refunds in the next year, if the allergy issues continue, as they could become a "pre-existing condition" once the policy renews. However, I understand that this is common with most pet insurance, and my overall satisfaction with Embrace will keep me renewing year after year even though "pre-existing" conditions will not be covered.