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Once all the paper work was submitted to Embrace. The amount of time it took for processing the claim was very short time. I also liked the explaination sheet of the wellenes plan which I received in an email. The entire experience has been great.

Pets Best Insurance is amazing. The employees are always helpful, friendly and compassionate. Claim service is fast and efficient. I wish my "people insurance" was as good.

When I got my dog 3 years ago I signed up for a different pet insurance. They hassled me over claims, were whimsical in determining what was covered and what wasn't, and took months to pay up. I got Pet's Best for my mother's dog. Pet's Best was such a comfort to my mother in the last difficult & expensive years of her dog's life. Every check she'd get in the mail just amazed her. I switched to Pet's Best for my dog and added my two fat 12-year-old cats. One cat just had an icky problem (I'll spare you the details) and the claim was processed right away--with direct deposit, I should have the money in the bank today or tomorrow. I'm telling everybody about Pet's Best. It's truly a comfort to have it.

I cannot emphasize how wonderful the entire staff at Trupanion has been. There customer service has been excellent and are always very quick to get my claims resolved. They are very straightforward with the policy and have gone above and beyond to answer my questions in complete detail. I recommend them to all of my friends!

I cannot emphasize how wonderful the entire staff at Trupanion has been. There customer service has been excellent and are always very quick to get my claims resolved. They are very straightforward with the policy and have gone above and beyond to answer my questions in complete detail. I recommend them to all of my friends!

I had a claim with one of my puggles and this was easier than filing a claim for one of my kids. Great response

I had a claim with one of my puggles and this was easier than filing a claim for one of my kids. Great response

After being a PURE PROFIT customer with them for over a year (not a single claim) they decided to raise my rates about 50%.What business on the planet in the middle of a recession drives away paying 'pure profit' customers with 50% price increases? Unless one of my dogs had a catastrophic illness or injury I would have never put in a claim -- I may not ever have to file a claim, with my deductible all normal vet bills would have been paid by me anyway. This company is run by morons.

I found out the hard way. My cat Scooter had lymphoma. I spend a lot of money trying to get rid of the cancer. 80% of the time, cats go into remission. My didn't. I spent almost $13,000 when all was said and done. VPI reimbursed me around $1,500. My cat Bunny broke his leg and had to have his eye removed. Embrace reimbursed 90% of the ACTUAL cost which was around $3000.

I have appreciated the good customer service that I have received with Embrace Pet Insurance. Their Wellness plan has been excellent. I have been able to cover everything my new Coton de Tulear has needed to start her off healty and to keep her healthy. Pet insurance is a great thing to have so that your pet is covered and you always have the funds to take care of any health issues.