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I have two chihuahuas who are both 3 years old. I have submitted multiple claims on Beau (my problem child) who developed allergies and then demodex mites from the steroids he was given to treat the allergies. He has been seen multiple times by a veterinary dermatologist (which is definitely not cheap!). What I love about this company is the ease and speed of the claims process. I just bring a claim form with me to the vet's office with my portion already filled out, have them fill out their portion, and then they fax it to Healthy Paws for me. You receive an explanation of benefits within 1-3 days after submitting a claim and a reimbursement check about 7-10 business days after that. It is also easy to customize your pet's plan to fit your financial needs since they offer several different annual deductible and reimbursement percentage options. What I love most about this company, however, is the exceptional customer service! They really convey a genuine concern for your pet's well-being. For instance, after my other dog, Bella, experienced an allergic reaction to a vaccination, I received this e-mail: "Thank you so much for faxing over the signed claim form for Bella. We have applied the costs associated with the vaccine reaction to satisfying the deductible. I hope Beau is doing well with his skin and that Bella is not having any lasting effects from the allergic reaction. They are always so sad when they get the inflammation around their face, but it s

My rescue mixbreed had a long-term Cruciate Ligament problem that just got worse over a 2 year period. When the vet decided only a full TPLO would do, I contacted Embrace for pre-certification. They covered it even though it was a long-standing issue - not injury. They were so very helpful in telling me what I needed to send them AND told me exactly how much and of which charges I would be reimbursed. Even though they said it might take up to two weeks to receive a reimbursement check, it came ASAP! Then, they keep following up to see how he was doing...AND reminded me to file for any additional follow up visits or claims I might need. Shocking! In short, I am astounded at how nice many employees were, how personal they seemed to be w/ my dogs claim, and most importantly the amount and percentage of reimbursement w/ NO hassle. HIGHLY RECCOMMENDED!

Our Great Dane had two major surgeries within 40 days and Embrace was very easy to work with at a very stressfull time. Their forms are easy to complete,they paid the claims promptly, and the hospital staff said the Embrace personel were very helpful on the phone. Embrace offers excellent coverage at a fair cost. We have already recommended Ebrace to friends and the veterinary practice that cared for our dog.

My sweet puppy has a diagnosis of severe bilateral hip dysplasia at the age of 6 month. I am ever so thankfully my Tucker is covered with Embrace Insurance. Not only did they allow me to get second opinions they approved surgery and the rehabilitation program to accompany Tucker’s recovery. I submitted the estimates and Embrace ever so promptly determined the procedure and rehab would be approved and have processed every claim so promptly – incredibly prompt! Having Embrace is allowing my Tucker to have best chance of recovery. These procedures and rehabilitation are expensive and with Tucker’s insurance my puppy can get the required surgery and treatments to give him the best pain free life he can have and that is thanks to the OUTSTANDING INSURANCE PROVIDER! Embrace does all of this with professionalism and compassion. This insurance is fabulous and I would recommend it to EVERYONE. You are safe with Embrace! Thank you Embrace!

After reviewing several pet insurance companies, I decided upon Embrace for our cat. It has been a great coverage considering it pays for routine or preventive care for her. Thanks for the coverage and assistance.

I am so grateful to have found this insurance company for my pup. She's a 1.5 year old sweet little pom. I started out with the 'ASPCA' insurance but came to find out they don't cover anything congenital and they aren't even part of the ASPCA--they just bought the name. Lovely. I switched to VPI--got nothing but mixed messages, wrong information, nothing in writing or by email to confirm anything (I guess they had my address wrong). Worst of all, they said my dog was diagnosed with things she wasn't even diagnosed with--they never requested the medical records and made me do their job and give them the records so they could do an exclusion review--the results of which were not in my favor (idiots) and I only got them after I cancelled my policy. By the way, they do not guarantee a full refund--learned that the hard way too. Healthy Paws is beyond awesome. I am so relieved to have found them! My dog just had double knee surgery for luxating patellas--if I had started with Healthy Paws, most of it would have been covered. I wish I knew. They cover congenital conditions. They have live people to talk to who return calls and who are helpful and nice. They have been nothing but easy and wonderful to work with. NONE of the problems I've had with VPI or ASPCA. So grateful. I want to spread the word.

I am impressed with Pets Best quick payment and great customer service. Recently my cat Bucket got very sick. Pets Best paid the claims quickly and there were no hassles. It's very stressful when a pet gets sick. Now, I at least have the comfort of Pets Best Insurance. Now Bucket is almost as good as new and I'm recommending Pets Best to everyone I know. It really makes me feel good that there are companies like Pets Best out there. Thank Pets Best! Marla

This has been first year with EMBRACE Pet Insurance. Besides being great with their refunds, they have been very sincere in helping me take care of Harley my Great Dane. Their claim procedures are simple and quick. Always available to answer whatever questions you have regarding your policy and claim service.The reviews published speak for themselves. You will find no better Pet Insurance Co then Embrace and I researched them all.

We having been using Embrace for a month now for our pup Bear ( a Bernese Mountain Dog). It has been very good and claims are processed quickly.

Embrace has never let me down. I have said it again and again. Embrace is the ABSOLUTE BEST pet insurance company out there. Finally, after 3 years of talking about Embrace, to my Vet, they have actively, begun promoting Embrace to their pet parents. This is a win-win situation. Pets will benefit and the Vet will benefit because more pet parents will be able to afford to keep their pets well.