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The claims process is fairly easy. I immediately receive an email that says my claim was received. However due to high claims processing it sometimes takes awhile to actually process my claim.

I like having insurance for my dogs. It doesnt cover everything, but it takes a little of the worry off of me so I can concentrate on taking care of my dogs when illness hits.

Hey, I apologize for not giving Nationwide Pet Insurance a BIG 10. I only gave a 9 because of the pre-existing problems not covered...….but, in all honestly, I can understand why Nationwide and all other pet insurance companies have in this stipulation, i.e., you all would go broke. Harley, my beloved German Shepherd, was rescued at four years old....and he had hip dysplasia caused by the genetic gene with which he was born. Sadly for me that pre-existing condition caused me to be hit hard twice financially, but thankfully today, after having both of his hips replaced, he's an entirely different, active, happy and pain free dog today which warms my heart. However, when his stomach bloated unexpectedly about one month ago, Nationwide came through very well for me financially, and it was greatly appreciated. Thank you.. Only asking now that you and I both keep our fingers crossed Harley's third major surgery was the charm, i.e., no more surgeries ever again after already having had both hips replaced and his stomach repositioned :) Sincerely, Sandra Canepa

Very good insurance, although not cheap. I have had no hassles with any transactions. Customer service is knowledgeable and helpful. Claims process is very simple with the app. Claims are usually settled in less than 10 days. Highly recommended if you can afford it. Price increase of 75% was a hard hit, but again, no hassles with claims.

I love you guys!!!!! Very satisfactory - never a problem.

In the beginning of the policy and obtaining it very responsive, very understanding etc. Time went on terrible.

Nationwide makes submitting claims easy and their reimbursement wait times are short!

We have a Bernese Mountain Dog and because we were worried about not being able to cover things should an accident occur, we got Nationwide Pet Insurance. It's been so helpful because we have a lot of friends who don't have insurance and it's hard seeing them struggle and figure out if their dog gets the treatment that it needs--it's heartbreaking. We've been very satisfied with Nationwide but would encourage people to get the insurance as soon as possible because anything (e.g., getting diarrhea) that shows up prior to the insurance will be treated as a pre-existing condition (e.g., gastroentitus).

This is the first time I have ever used pet insurance. With an older cat, it has come in very handy. The claim process is easy and I have received reimbursement very quickly with no hassles.

All my claims are processed in a timely manner, even when I've had to send documents. I highly recommend nationwide