Find and read reviews with confidence

Claim Number: 1400360. they denied it saying they didn't get vet records. I submitted it with copies of all vet records, notes and receipts.

We have had Nationwide (previously VIP) pet insurance on two dogs now for over twenty years. Coverage allows us to make easier decisions when it comes to providing appropriate medical care to a very ill "family member." Nationwide has seen our current dog through endocarditis and lymphoma. She is still alive, and doing well, because we were able to afford quality veterinary medical care for her. Thank you Nationwide!

I love pets best. I've never had a problem filing a claim or receiving payment. It's the best insurance for peace of mind, knowing that if anything happens I can rely on the insurance without complications

I have been with Nationwide Pet Insurance when it was VPI. I have been happy with the insurance. It easy to submit a claim and claims are processed quickly.

The claims process is fairly easy. I immediately receive an email that says my claim was received. However due to high claims processing it sometimes takes awhile to actually process my claim.

I like having insurance for my dogs. It doesnt cover everything, but it takes a little of the worry off of me so I can concentrate on taking care of my dogs when illness hits.

Hey, I apologize for not giving Nationwide Pet Insurance a BIG 10. I only gave a 9 because of the pre-existing problems not covered...….but, in all honestly, I can understand why Nationwide and all other pet insurance companies have in this stipulation, i.e., you all would go broke. Harley, my beloved German Shepherd, was rescued at four years old....and he had hip dysplasia caused by the genetic gene with which he was born. Sadly for me that pre-existing condition caused me to be hit hard twice financially, but thankfully today, after having both of his hips replaced, he's an entirely different, active, happy and pain free dog today which warms my heart. However, when his stomach bloated unexpectedly about one month ago, Nationwide came through very well for me financially, and it was greatly appreciated. Thank you.. Only asking now that you and I both keep our fingers crossed Harley's third major surgery was the charm, i.e., no more surgeries ever again after already having had both hips replaced and his stomach repositioned :) Sincerely, Sandra Canepa

Very good insurance, although not cheap. I have had no hassles with any transactions. Customer service is knowledgeable and helpful. Claims process is very simple with the app. Claims are usually settled in less than 10 days. Highly recommended if you can afford it. Price increase of 75% was a hard hit, but again, no hassles with claims.

I love you guys!!!!! Very satisfactory - never a problem.

In the beginning of the policy and obtaining it very responsive, very understanding etc. Time went on terrible.