5
out of 5
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5
out of 5
Easy Claims and Wonderful Staff
I highly recommend Healthy Paws to all caring pet owners. I recently had to have a procedure performed on my 4 year old pit mix. The claim submission was extremely easy, just had to upload a photo of the invoice via Healthy Paws app. I received the reimbursement within 14 days. The staff is wonderful, they sent an email about 3 weeks after the procedure to check on how Samson was feeling. That was nice to see that they take an interest and care about my pet. Thanks again Healthy Paws.
- INSURER: Healthy Paws
- POSTED: 02/03/2020
- BY: Tim
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Well I say this just based on the phone call that I had.
Well, I say this just based on the phone call that I had. She was great and made it all seem easy. I am in the process of gathering info to make claim, and hope it is worth it!
- INSURER: Trupanion
- POSTED: 02/03/2020
- BY: Anne
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
4
out of 5
Excellent customer service
Vanessa was wonderful in her customer service and really getting as immediate action as she could for my dog’s condition. My only complaint with the company is that they can’t guarantee what will be covered, so that’s a bit stressful when you’re relying on the info to make a decision. Otherwise, making a claim is very fast and easy, and my first payment for what’s been covered so far came very quickly.
- INSURER: Figo
- POSTED: 02/02/2020
- BY: Amber
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Verified
Great to deal with!
This is my first experience with pet insurance. Trupanion has been wonderful to deal with, and their turnaround time is great. The check is deposited in my checking account before the charge bill even comes. If I had questions, they were answered and made the process smooth and simple. Thank you Trupanion!!
- INSURER: Trupanion
- POSTED: 02/01/2020
- BY: Ann
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
5
out of 5
HIghly Reccomend
Highly recommend healthy paws. What the insurance covers (and what is does not) is easy to understand and very fair, the claims process is entirely online and very easy to manage, and the company is very responsive and fair. They've been an amazing source of stress relief when dealing our pets medical issues.
- INSURER: Healthy Paws
- POSTED: 01/31/2020
- BY: Dan
- BREED: Bulldog
- AGE OF PET: 7 - 10
4
out of 5
Good service but not fast
The service is good and the claim process easy, and benefits are paid just as the policy says. My complaint is that it takes nearly 4 weeks to get the benefit amout back.
- INSURER: ASPCA
- POSTED: 01/31/2020
- BY: Rebekah
- BREED: Newfoundland
- AGE OF PET: 0 - 3