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I’ve been extremely satisfied since I got Trupanion coverage for my puppy. The claims process is super easy and when I need to call they are always super friendly!

My older cat, Annie was on a dry food only diet and started to experience constipation and bloating. Vet gave her some fluids and some samples of both wet food and prescription gastro dry food to mix together and try at home. A few days later, I took her back. She was doing better, and it was decided to keep her on a high quality wet food mixed with the prescription dry. That dry food was expensive, but Embrace covered 80% of the costs! I was pleasantly surprised.

Embrace pet insurance is the best money I ever spent on my cat. It took less than 10 business days to get my reimbursement. 100% of the expenses were deemed eligible, and after my small deductible I received 80% as my reimbursement. My deductible was smaller because my pet had gone a few years with just wellness visits, not an illness or injury visit.

Henry was diagnosed with lymphoma in December and, after diagnosis and 2 rounds of chemo, has already racked up over $1,500 in vet bills. Embrace has reimbursed over $1,000 so far. I've had a policy for Henry for 6 years and, until last month, he had never had a claim. To go from nothing to this extreme of weekly chemo is rough - but knowing that I have Embrace to help with the bills has been a lifesaver. With 2 young children, I don't know if I would have been able to say yes to the best treatment without Embrace.

Insurance is good

I have recommend Trupanion to many. A great company to work with

I couldn't be happier with Embrace. I originally had 2 cats on the policy, and one passed away this September. Everything was handled very professionally, and I was very impressed and appreciative when I received a sympathy card from Embrace when Bonnie passed. I would recommend Embrace to anyone. Thank you!

After paying monthly to Embrace for many years and just recently having some issues with my dog, i think looking back it would have been better putting that money in a savings account for when we needed it. Now when you need it, they take the deductibles and say that some of the Rx needed is not covered and on and on. Then you have to wait for processing. I would have come out ahead with the savings account method and that is what i think i will do in the future. My dog has been pretty much free of issues for years. But this last issue cost me about $1600 and I’ll get back maybe $770 or something like that. That said, I would have rather had the whole amount in savings especially for this purpose and been done with it. I guess it’s all a matter of choice.

After I spent almost 8000.00 out of pocket on my Dachshunds back surgery I learned my lesson. I got a new Cavachon puppy and my ex told me about Pets Best and spoke very highly of them. I signed Brody up. So he is 9 mo old and blew out his patella running too fast in the house. Surgery was 2800.00. I kind half expected them to deny my claim as a congenital condition. Nope. Surgery at MedVet was 2800. They direct deposited 2200 bucks within 10 days !Awesome, no muss no fuss. I'm gonna stay w these folks a long time. Count me impressed. I'm a happy customer.

We have had Embrace for three of our dogs for a number of years and have always had very good experience with the handling of our claims. Claims are paid in a timely manner and most importantly they pay what they say will be paid.. Have not had to use Customer Service much but they have been great also when we did have to contact them.