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I had VPI insurance and have switched to Pets Best. I feel this is one of the best decisions that I have made. Pets Best is exactly that THE BEST!!! I was very disappointed with VPI, they were not what they claimed to be in my experience. Their turn around time for claims is poor and reimbursement is not what was explained to me when I signed up. Pets Best Insurance turn around on claims is excellent, I was really surprised at how quickly they process the claims and after your deductible they pay a full 80%!!! I'm writing this because when I was looking for pet insurance it was overwhelming and when you speak with the representives of each company, I feel that they tell you what you want to hear and when it comes down to filing claims that is when you discover that you had better read the fine print and between the lines! We orginally went with VPI because thru employment they offered pet insurance and it was thru VPI. I definitely have to go to the HR and tell them they need to check into Pets Best! As in the name Pets Best, is exactly that the BEST!!! Each time I called and spoke with a representative they were very professional, courteous, very helpful, always went above and beyond. I cant say enough about this company. So take it from someone who has had the experience of dealing with other insurance companies, look no further than Pets Best, you will be more than satisfied with them!I have recommended Pets Best to many of my friends and they have now made th

This is my first claim with embrace pet insurance, I have had other expensive bills and decided to sign up for pet insurance as I do love my dog and would always get him treatment regardless of the cost. I have a labrador who likes to eat things he is not suppose to and I submitted my first claim and embrace paid just as the policy said it would. I did call a couple of times to check on my claim and the staff was very pleasant and helpful. Thank you Embrace

We recently got insurance from Trupanion for our three dogs. My greatdane Jumbo suffered from gastroenteritis and had to be taken to the vet twice in last month. Needless to say, the vet bill was high because of all the exams/X-rays/ blood-work and medicines! Since it was our first claim, we did not know how it would work.Thanks to Trupanion, our claim got cleared in a very timely way and we received 90% of the cost back within few weeks.Great service from our insurer Trupanion !

We recently got insurance from Trupanion for our three dogs. My greatdane Jumbo suffered from gastroenteritis and had to be taken to the vet twice in last month. Needless to say, the vet bill was high because of all the exams/X-rays/ blood-work and medicines! Since it was our first claim, we did not know how it would work.Thanks to Trupanion, our claim got cleared in a very timely way and we received 90% of the cost back within few weeks.Great service from our insurer Trupanion !

Although I could have submitted several other claims for my pet, I chose to carry the expense myself. Wanting only to use the insurance incase of an emergency. Well when I needed it the most it failed me. I don't know why I was surprised it is only acting like any other insurance company. Taking your money and giving you excuses in return. I will continue covering my pet with insurance at the end of the year but not with this company. No wonder my vets office had never heard of this company. I will go with their recommendation next time. I'm sure this won't be posted on your website but it should be.

I have done alot of research before I signed up with Embrace. All other carriers have had negative feedback/reviews and made me very cautious on even getting pet insurance. For example, are all future claims going to be a battle of what is pre-existing or not... However, I found Embrace and I thought to give it a try. I am extremely glad that I did. The customer service is beyond exceptional because there is actually a person on the other line! I recently filed a wellness claim and frankly I didn't have high expectations of the process... Embrace surprised me by making the process so easy and painless. My entire wellness visit for my pet was reimbursed! All I can say is wow! Embrace rocks! I feel secure with Embrace.

I am so thankful I found Embrace Pet Insurance. Their wellness reimbursements have paid me back my premiums every year now. I have recommended this program to all my friends as it covers so much and the folks are so friendly.Insurance has never been so good! Sandie Horvath RN and Budde' Boy North Fort Myers, Florida

I wish our health insurance were as good as our dogs! We own a dog grooming shop and recommend Embrace to all of our customers with young dogs. We are so pleased with the service. Thanks again.

I have my three dogs insured with Pets Best and have had nothing but great support from them. I've used other insurance companies in the past but have settled on Pets Best because of their speed of and diligence in processing claims. I have never felt as if they were avoiding paying one of my claims and have found their Explanation of Benefits to be clear and sensible. I recommend them to all of my students and puppy buyers.

was recently thinking about cutting bills for us with the bad economy and all, wondering if this insurance was worth the cost--that is until a couple of months ago my oldest lab developed congestive heart failure. that's when i realized how fortunate i was to have this policy and they reimburse for vet visits/procedures/and medications (regardless if got from vet, my local drug store, or online) as long as you have a prescription from vet. now we know we'll be able to treat our lab for her condition and it is costly- payment is quick and you really do get reimbursed 80%. when your bills are in the thousands it's the difference between life and death (literally) for our dog-who is like our child. this is the third pet insurance i've had in over 10 years and it's by far the best. if i ever get another puppy i'll start it off on the right foot -with best best! tip: get wellness right away-it pays for itself also: to direct deposit to your bank acct-it's so much quicker to get reimbursed only complaint; that you must pay your monthly payment from a credit card account- i hate using cc's for anything! overall rating: A+ from one happy little labby girl ;) thnx