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Last month my puggle Chloe ate one grape that unfortunately fell on the floor. I remember reading in the ASPCA pamphlet that grapes/raisins can be extremely toxic to dogs. Since this happened on a Sunday, I called an emergency animal hospital in my area. They told me to bring her in immediately, since her kidneys could shut down.(even from one grape) Upon arriving the doctor told me that there was a chance that Chole would have to stay in the hospital for a couple of days hooked up to an I.V. if she wasn't able to expel the grape. The vet induced vomiting and thankfully Chole was fine and able to go home that night. I submitted my claim and was kept informed of its progress via e-mail. I received a reimbursement check in less than one month!

I have two dogs that are covered under embrace's pet insurance. Any time I have a claim, embrace always sends me an email confirmation which explains the claim as well as when I should hear back regarding reimbursement. One of my dogs broke his leg(and tore a couple of tendons). The vet charged me over $3500 for the surgery. Embrace, weekly sent me emails to tell me what the status of my claim was. Within a month they had reimbursed 80% of the money I paid. I have told many pet owners that embrace is a great insurance company and that they should have their pets under embrace's policies. Every customer service rep I have talked to has been so helpful, understanding and informative. Thank you so much for taking care of mine and my pet's needs

I submitted the first claim of my policy year for my boxer Sledge, for two unrelated conditions. One was the excision of an infected interdigital cyst on his left front paw. It required anesthesia and was a big chunk of money to come up with! I had to borrow some funds from money I had set aside for my son's wedding which is this summer. After meeting the annual deductible, I am thrilled to be able to recover some of the cost from this policy. Embrace staff was great about communicating the status of the claim, with no inquiries from me. I chose the policy because I could customize it for my needs. I work in the "human" insurance industry, so I am pretty picky about this stuff. Thank you, Embrace!

My Golden Retriever developed pyometra. It ended up being a very expensive diagnosis and surgery. Although it took a month for them to process my claim due to trainee's in their claims department, I am very pleased that Embrace payed exactly as they outline in their benefits. I would definitely recommend Embrace to other dog owners.

I decided to get pet insurance when my husband and I adopted our first puppy at 3 months old. We adopted a puppy from a rescue and within 24 hours of getting the puppy home it came down with Parvo, once recovered from Parvo he got Kennel Cough and then rounded out with a bout of Phenomena. Needless to say he earned his name, Murphy's Law. After we nursed our little guy back to health we looked into various pet insurances (thinking if the beginning was any indication of this dog - we needed to cover our bases). ASPCA is the best pet insurance out there (even better the the insurance our Vet recommended.) Before signing up I was able to call and talk to someone about all my questions and walk through a couple scenarios ( this enabled me to see which insurance was easiest and I got the most money returned to me). ASPCA won out my a landslide. Just in time too, as our puppy got fixed he was allergic to some of the medications that were prescribed and then shortly after got bit by a tick that caused some awful temporary paralysis. These unexpected claims were sent off, responded to in a quickly manner and then we received money back. We even got a phone call from a ASPCA representative to check in with us to see how Murphy was doing - they noticed we had a few claims recently and wanted to insure Murphy was better and that he was receiving everything he needed. All in all ASPCA has made owning a high maintenance dog, somewhat easy!

I submitted a claim for flea and tick prevention medication and had it reviewed and handled within a day or two. Great coverage.

I never thought that I would need to use my Pet Insurance when I first signed up. Both of my danes were healthy. But when I found out that one of my babies was sick Embrace came to my rescue. Health insurance is costly whether its for humans or pets. The people at Embrace really understand what you go through as a pet owner. I can not say enough about them

I was so distraught when my puppy had an accident and had to get knee surgery - it was an emotional and financial strain. But, it was so nice to know that Trupanion was there every step of the way. The customer service is first class, they are 100% responsive and they truly covered everything they promise to.

I was so distraught when my puppy had an accident and had to get knee surgery - it was an emotional and financial strain. But, it was so nice to know that Trupanion was there every step of the way. The customer service is first class, they are 100% responsive and they truly covered everything they promise to.

My 13 year old cat had a ruptured anal gland. I took her to the 24 hour emergency vet first, then followed up with a visit to her normal vet. I was reimbursed almost completely for her normal vet visit, but the emergency vet had some pretty high fees, so not everything was covered to the 80%. That's ok, though, I was glad to get back at least part of the money I had spent. I did feel like I needed to keep checking on the reimbursement though, because it took quite a while to get resolved.