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My German Shorthair Pointer is my constant companion and hunting buddy. On a recent out of state hunting trip, she got sick and started throwing up a lot. Fortunately, I had planned ahead and found a good vet in the area, should the need arise. Having Embrace let me focus on getting my dog the medical attention she needed, rather than worry if I was taking her to a covered provider or not. She's back to her normal self now, and getting her claim taken care of was a simple 1 page process. On this one visit, my deductible was met, and Embrace paid their portion of the remainder, as advertised. As a consumer, I can honestly say that I got what I thought I was paying for, and couldn't be happier.

My baby Lucy was throwing up and needed tests done in order for us to see what was going on. I was pleased with the reimbursement that I received for all of Lucy's tests. However, I was just a little disappointed on how long it took to receive payment. I waited two months! I was asked to submit the invoice and bill of Lucy's procedures and come to find out that wasn't enough. My claim was put on hold because you needed to receive the same information from my vet.

My pet is a 5 month old puppy. She is a good puppy but is a chewer. Anything on the floor goes straight into her mouth. I also had a very careless roommate. who has on two separate occasions has dropped a marijuana cigarette on the floor and my puppy ate part of it. My Puppy weighs less than 3 pounds. First time she spent 1 night in the emergency animal hospital. The second time only 2 weeks later she spent 2 nights and 1 day in the emergency animal hospital. Much to my surprise the second time it was marijuana mixed with PCP. My puppy pulled through but I told my roommate she had to leave and find a new place to live. I do not allow drugs in my home. I knew she smoked marijuana for medical purposes but the PCP was too much. I thought Trupanion was going to cancel my policy because of 2 claims within less than a month on a policy I have had for only 2 months, but they did not. They quickly paid both my claims. I have and will continue to recommend them to everyone I know who has a pet. They are great!!

My pet is a 5 month old puppy. She is a good puppy but is a chewer. Anything on the floor goes straight into her mouth. I also had a very careless roommate. who has on two separate occasions has dropped a marijuana cigarette on the floor and my puppy ate part of it. My Puppy weighs less than 3 pounds. First time she spent 1 night in the emergency animal hospital. The second time only 2 weeks later she spent 2 nights and 1 day in the emergency animal hospital. Much to my surprise the second time it was marijuana mixed with PCP. My puppy pulled through but I told my roommate she had to leave and find a new place to live. I do not allow drugs in my home. I knew she smoked marijuana for medical purposes but the PCP was too much. I thought Trupanion was going to cancel my policy because of 2 claims within less than a month on a policy I have had for only 2 months, but they did not. They quickly paid both my claims. I have and will continue to recommend them to everyone I know who has a pet. They are great!!

They paid 5.00 on a 107.00 med bill...i insured WITH spay and neuter now they say i do not have spay and neuter...this insurance is a total ripoff

2 dogs with mushroom poisoning in which both survived. embrace did what they said they would do on my type of coverage. they cared about my pets and kept me updated as to the progress of my claims. they were helpful during a stressful time. would recommend this company without question.

I LOVE Pets Best Insurance! I have 3 older dogs and have filed claims on all of them. Pets Best has not only paid on all of them, but they are very responsive with emails keeping me posted of progress, as well as very quick processing of my claims! I really like the concept of paying the 80% on any claim after I meet my deductible. So much better than complicated schedules of payments for various types of claims. I am most impressed with their service! My vet said that they were one of the best that she has known, and I whole-heartedly agree! Pets Best is the best!

I've had my three dogs insured for two years now. Having the insurance has been helpful.

Stay away from this insurance company! My dog was itching and scratching quite a bit, and I took him immediately to the vet to see what was wrong. The vet assumed it was either anxiety or allergies, but with his persistent scratching over time, she said it was allergies. Here I am about a year later, trying every treatment possible, I scheduled to have an allergy test for my dog. I spoke with Trupanion, and they said they are pretty sure my dog's test will be covered. 3 days later, no response from Trupanion, they said they've contacted me several times. Lies! They lied to me, and they won't cover the test. Secondly, while my dog continues to scratch, he also scratches his eyes. So I took him to the vet again to have them look at this eye and noticed it was a little cloudy and suggested I took him to the specialist. The specialist diagnosed him with cataracts. CLAIM DENIED AGAIN. Being fed up with paying monthly premiums and no payout, I called to cancel my policy. The lady on phone rambles on about how my dog is bad luck and he will continue to have problems. She told me I needed Trupanion (WHO NEVER PAYS ANYTHING OUT AND DENIES EVERY SINGLE CLAIM!) STAY AWAY FROM THIS INSURANCE, THEY'RE CROOKS! OUT TO GET YOUR MONEY!!!

Since having ASPCA insurance, my precious little Maltese, Marily, has undergone ACL surgery, eye surgeries, and most recently anal gland removal. I really don't know how I would have afforded it all without the insurance. Marilyn is like my own child and just knowing I have ASPCA insurance gives me comfort and peace because I know I have help in keeping her healthy. I have been very pleased with the efficiency and speed in receiving a check after my claims have been filed. Furthermore, the representatives I have spoken with have been knowledgeable and very polite. ASPCA insurance has been one of the best things I have ever done for my little Marilyn....and for me.