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After incurring thousands upon thousands of vet costs caring for our beloved dog who has since crossed rainbow bridge we decided not to risk an other financial setback. When we recovered from the grief and decided to adopt a dog we also got pet insurance. Knowing we could handle the expected routine well dog costs at the vet but cringed at the thought of unexpected expenses for an accident, serious or chronic illness and opted to get a policy from Trupanion. We thought as life goes we would pay monthly and never have reason to use the insurance as the last time around we really needed the protection and didn't have the insurance. Well we were right for a while and then the dog gets sick. Again the experience of our dog developing medical conditions that would require ongoing treatment and medication. Thank heavens we had the pet insurance this time. We have an excellent but expensive vet. Trupanion has been a financial lifesaver for us. Paid claims as promised. No hidden exclusions or excuses. The insurance comes with a "find my owner tag" and this service has been invaluable to us. It saved us from heart ache when the landscaping crew unexpectedly showed up and didn't secure the gate back properly. Before we knew it the dog got out. Panic was about to set in but there was Trupanion calling asking for permission to give our phone number to neighbors down the block who didn't know us but found our dog. Customer service is alway polite and helpful, filing a claim is e

After incurring thousands upon thousands of vet costs caring for our beloved dog who has since crossed rainbow bridge we decided not to risk an other financial setback. When we recovered from the grief and decided to adopt a dog we also got pet insurance. Knowing we could handle the expected routine well dog costs at the vet but cringed at the thought of unexpected expenses for an accident, serious or chronic illness and opted to get a policy from Trupanion. We thought as life goes we would pay monthly and never have reason to use the insurance as the last time around we really needed the protection and didn't have the insurance. Well we were right for a while and then the dog gets sick. Again the experience of our dog developing medical conditions that would require ongoing treatment and medication. Thank heavens we had the pet insurance this time. We have an excellent but expensive vet. Trupanion has been a financial lifesaver for us. Paid claims as promised. No hidden exclusions or excuses. The insurance comes with a "find my owner tag" and this service has been invaluable to us. It saved us from heart ache when the landscaping crew unexpectedly showed up and didn't secure the gate back properly. Before we knew it the dog got out. Panic was about to set in but there was Trupanion calling asking for permission to give our phone number to neighbors down the block who didn't know us but found our dog. Customer service is alway polite and helpful, filing a claim is e

After our 11 year old GSD mix dog Lyla broke her leg in 2010 and spending over $6000 I finally got wise and bought pet insurance for all my animals!I used this site among others to research the best company. Well I can say I definitely made the right choice with Trupanion!! Earlier this year my girl had a tooth extracted and had a reimbursement of about $700. But the really big one was a diagnosis of osteosarcoma (ugh!) last month. Another $6000 but this time Trupanion was there to help with almost $5000 in reimbursement ($500 deductible plus a number of specialist visits not covered) She will have ongoing treatment for this and so having the support for the vet bills is incredible. We also got reimbursed within a week! No payout limit for either each incident or for lifetime. Pays 90% of actual expenses not their own table of fees. Friendly people too :) Highly recommend Trupanion!

After our 11 year old GSD mix dog Lyla broke her leg in 2010 and spending over $6000 I finally got wise and bought pet insurance for all my animals!I used this site among others to research the best company. Well I can say I definitely made the right choice with Trupanion!! Earlier this year my girl had a tooth extracted and had a reimbursement of about $700. But the really big one was a diagnosis of osteosarcoma (ugh!) last month. Another $6000 but this time Trupanion was there to help with almost $5000 in reimbursement ($500 deductible plus a number of specialist visits not covered) She will have ongoing treatment for this and so having the support for the vet bills is incredible. We also got reimbursed within a week! No payout limit for either each incident or for lifetime. Pays 90% of actual expenses not their own table of fees. Friendly people too :) Highly recommend Trupanion!

I have had Trupanion pet insurance for both my dog and cat since March and I love it! Their customer service is excellent and (outside of the very first claim which takes a bit longer to process) the turnaround on receiving reimbursement checks is excellent. They let you choose your deductible (I chose none) and they pay 90% of everything beyond the office visit cost. (Which I found was financially actually a better deal than competitors.) I am very satisfied with their service. They even think of the little details like a collar tag and insurance cards.

I have had Trupanion pet insurance for both my dog and cat since March and I love it! Their customer service is excellent and (outside of the very first claim which takes a bit longer to process) the turnaround on receiving reimbursement checks is excellent. They let you choose your deductible (I chose none) and they pay 90% of everything beyond the office visit cost. (Which I found was financially actually a better deal than competitors.) I am very satisfied with their service. They even think of the little details like a collar tag and insurance cards.

I've had Embrace Pet Insurance since October 2008, and added the Wellness Rewards benefit at renewal time in 2010. This is my first dog. I chose Embrace after comparing as many pet insurance companies as I could find. My dog requires anesthesia just for an annual checkup because she is such a fighter. She also requires annual cleaning of her bad teeth. I nearly fainted when the bill for this year's checkup came to $875 because three teeth had to be extracted. Embrace picked apart the vet bill to categorize each item as possibly eligible for reimbursement under medical, dental, prescription or wellness benefits. Since I don't have dental coverage (that may change soon!) for the dog and she wasn't ill or hurt, the only thing Embrace could pay out was the Wellness Rewards. The handling of the claim was outstanding. First, I received an e-mail saying that they were splitting the claim into two claims: one for accident/illness and one for wellness benefits. Then I received another e-mail advising me that they couldn't pay on any of the dental since I don't have that coverage. That was very nicely written, and didn't come across as a cold denial like with human health insurance. The final e-mail confirmed that I would get the full $200.00 in wellness benefits. The entire process took a tad over two weeks, which is outstanding. I signed up for the direct deposit, and the money went straight into my checking account. Everything was very smooth, and the company

I was skeptical of pet insurance programs and thought that it would take a prolonged time to process the claim. I was pleasingly surprised. I think ASPCA pet insurance was timely in their response and fair in their evaluation and reimbursement.

I am pleasantly surprised at the very good service from Pets Best. I was a bit concerned having never had pet insurance before, but I rescued a large dog and figured I am bound to need it at some time! This was her annual check up and vaccine renewal, so nothing major, claim was simple, easy and response was super fast. I am VERY happy with Pets Best.

I adopted a kitten, Mo, last November. My vet suggested I get pet insurance from Trupanion. I remember my dad telling me when I first bought my own health insurance-- never skimp on insurance. Well I am so happy I bought Trupanion. This month (June), my cute kitten decided to eat a shoelace. It took several visits to the PetER over the course of 2 days to diagnose why he was vomitting and lethargic. X-rays, blood tests, ultrasound and then surgery. The shoelace was stuck in his intestines and stomach. I remember when the surgeon told me how much the surgery could be, I responded, "I have a credit card and pet insurance, so do whatever you have to do". He told me some people have to put their pet down if they can't afford surgery. I cried. Trupanion did as advertised. I got a response to my claims in record time. They kept me informed of the status of the claims. And, when I brought a possible error or oversight to their attention, it was quickly rectify, with an apology. Trupanion pays 90% after deductible and exam fees, but given the cost of all the tests and surgery, my Dad and the vet were right. Buy insurance. I was out of pocket only about $600 when the bills were about $3600 I am extremely pleased with Trupanion. Mo has fully recovered and hopefully has learned not to eat shoelaces.