Find and read reviews with confidence

Have a policy with our dog - no problems. Opened one for our cat April 4th. Wanted it billed April 7th, so we made that change online. They billed two premiums: one on April 4th, one on April 7th! Billed again on May 7th! Sent an email, and they apologized and said they would take the next payment in July. As promised, no payment was taken in June. July arrived, and they took another double payment! They now a had 5 premiums for 4 months of billing. Wrote again and called: they refused to remedy the extra month billed and said the next payment would be due August 7th, and we'd just be paid a month in advance throughout the life of the policy! When I became angry and said I would cancel, they didn't seem to care at all. I've asked them to cancel the cat's policy; I may follow suit with the dog. Absolutely disgusted with them.

My Dobie, Annie, was injured by a dog who attacked her in our yard. Her canine tooth was dislodged and emergency extraction was necessary..it was a weekend of course,and Annie had to be taken to an emergency clinic. ASPA promptly paid most of the cost. Several months later a fracture of a molar was discovered and the doctor felt it was related to the earlier injury. Again ASPCA insurance came through with prompt payment and no hassle.THEY PAID FOR MORE OF THE BILL THAN I CLAIMED !! Annie and I are very pleased with ASPCA and will we will insure our newly rescued Dobie with ASPCA also!!!!

I'm so glad I have ASPCA pet insurance and I recommend it to everyone. That said, I found that what you think is "reasonable and customary" was more realistic. In Chicago where I live I found your prices were significantly lower than what my otherwise reasonable vet charges. To pay me $100 after a $100 deductible on a $400+ bill, seems really lame.

My dog Sierra is a handful.. and gets sick from time to time. She had an episode where the vet didn't know what was wrong with her and she had to stay 2 nights at the hospital!! Thank GOD for ASPCA pet insurance.. we were lucky to get some money back on the whole ordeal.

The medical claim for my cat's recent vet care was handled in a timely fashion. I even received a phone call from a representative inquiring as to my experience and how my cat was doing after his medical treatment.

This is one of the few insurance companies that cover genetic problems that may occur in your dogs. That is a big relief knowing things that may happen, are covered. They pay in a timely manner, and always friendly and helpful. I would not be without this insurance on my dogs.

They paid what they agreed to in the policy and tokk care of me and my DOG!!!

They paid what they agreed to in the policy and tokk care of me and my DOG!!!

We chose, after careful deliberation, to go with Embrace for our 3 yr old bulldog. We were a little nervouse because our dog has some kind of random issue throughout the years and we were afraid that he wouldn't be covered. We have already been to the doctor 2 times for these random issues since we enrolled with Embrace and we know we made a great choice. Each time we filed a claim, they responded right away via e-mail and were very easy to work with to complete the claim. We have saved so much money already and I wish we would have set this up earlier.

I received an email advising that there was an error for my claim filing and I should have received an reimbursment. I wanted to give Embrace a big thank you for double checking this for me and being honest! They sure are a great company to trust!