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I received an email advising that there was an error for my claim filing and I should have received an reimbursment. I wanted to give Embrace a big thank you for double checking this for me and being honest! They sure are a great company to trust!

My Yorkie Duke pulled out one of his nails while attempting to jump a baby gate. Sent in the claim and in three weeks received a check for 80% after the $100.00 deductible. Couldn't be more satisfied.

good to have it when you need it. Without insurance, some years ago, it cost $2,000 to fix a broken leg in our Yorkie.recently our silky, LuLu, injured her paw.

Embrace has been great with me. They are always there to answer my questions and are very patient indeed.

I have made yet another claim, and it has once again been handled SO efficiently, and in a very timely manner. The customer service at this company is second to none, and I don't understand why every pet owner doesn't have pet insurance. Embrace makes it so easy.

overall, happy with services

We signed up our ten-week-old pup Cleo for a free Petsecure trial from our vet. The 48-hour waiting period after they faxed our application ended on a Friday night...and first thing Saturday morning, we had a rapidly declining Cleo at the vet with what turned out to be Parvo. She was hospitalized for five long days and nights of excellent veterinary care, and after submitting extra medical records (and a long postal strike), today we received our cheque totaling almost $1300. Cleo has made a fast and thorough recovery, so of course, we are very thankful, but are considering other insurance companies due to the disparate monthly rates. Petsecure and Purina Care are underwritten by the same company, but the monthly rates for their premium plans differ by over $20. Whatever company we choose, we were certainly glad to give Cleo a fighting chance without the stress of the mounting bills.

What a blessing it was to find such a PERFECT pet insurance company! Everyone is so polite. Reimbursements are quick. I can't imagine not having pet insurance now days with the high cost of vet bills. My dog is my precious baby and I want to take care of him the best I can and with Embrace I have been able to do that without worrying. THANK YOU EMBRACE!

Healthy Paws has been terrific. I didn't get Healthy Paws insurance until my dog was 11-years old and had already experienced a major medical issue. There weren't many insurance choices when my dog was a pup. At that time the couple of insurances available were expensive and the coverage wasn't very good. When I decided to get insurance for my dog last year, I compared price and coverage. Healthy Paws offered the coverage I needed at the right price. Their customer service has been wonderful. Less than a year after getting the insurance, my dog got colitis. They not only reimbursed me promptly, but called to follow-up on how he was feeling. They encouraged me to return to the vet if I had any concerns about my dog and assured me that any follow-up, including diagnostic tests and medicine in connection with this illness, would be covered. When the time comes to get another dog, Healthy Paws will be his insurance provider from the start. Their coverage is exactly what they say it will be -- no surprises -- and their customer service is terrific.

This is the first time we had pet insurance, started in 1/2011 when we got a few kittens from the shelter and an adult at home. I have three cats all on embrace. I just give the forms to the vet and they fill it our and fax it for me. Very little for me to do. One previous kitten died of FIP a few months ago after numerous expensive tests and treatments. She was an Embrace kitten. They paid the bills quickly, kept me informed with timely emails, and was supportive when our poor kitten passed away. No issues with payment at all. I have called customer service a couple of times to add cats to the policy and the representative was informative, professional, and friendly. I was talking to my coworkers a month ago soon after my one kitten died of FIP about the major expenses the ordeal had placed on us. They said - I bet you wished you had pet insurance. I said - yah I had it. They said - that was real smart. Best decision ever to sign up with embrace.