Excellent coverage and customer service
My 10 month old puppy swallowed a bullystick whole and was choking and in pain. I had to take him to an emergency clinic where he could be monitored overnight. The bill came to $1500 to be paid up front. As Im in the waiting room a man was talking to the receptionist. His dog swallowed a corn cob and the required surgery was $7000. He didn’t have any pet insurance nor the funds to pay for the necessary operation. He decided to put his dog to sleep as he couldn’t afford the treatment. At that moment I knew I made the right decision to get pet insurance. And once I submitted my claim I new I made the right decision to go with Embrace!!! The claims process was very easy and they have excellent customer service! Embrace sent out emails confirming the receipt of the claim and notifications on where they were at in the claim review process. It was processed quickly and I received a check in the mail in about 10 days.
As long as I have pets I will insure them with Embrace!
- INSURER:
Embrace
- POSTED: 09/22/2011
- BY: Pam
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Superior
I can't even begin to express how thrilled I am with Embrace. When I got my puppy a several months later he was diagonsised with Severe Bilateral Hip Dysplasia. Thankfully I made the right choice for insurance and had him covered with Embrace the day we got him. Embrace has paid for surgery, paid for RX, paid for rehab, x-rays, consultations, etc. I do not have one negative thing to say. Honestly I could not ask for a better provider. Claims are paid promptly, customer service is amazing. I could not be happier with this company. A TRUE PROVIDER of PET INSURANCE from PET LOVING PEOPLE! Embrace -- is a WIN, WIN!
- INSURER:
Embrace
- POSTED: 09/22/2011
- BY: Tucker's
- BREED: Collie
- AGE OF PET: 7 - 10
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Best product out there - hands down
Trupantion has been supporting the care of my dog - Kalu - for around 7 months now. He is a great little pit, and has been struggling with right sided heart failure and pulmonary hypertension. This has required A LOT of diagnostic processes and A LOT of ongoing medicine, and Trupaion has been a great company to work with throughout. They really don't penalize their clients for making the right medical decisions for their animals, and that is very impressive. Thank you Trupanion!
- INSURER:
Trupanion Canada
- POSTED: 09/22/2011
- BY: Jesse
- BREED: Pit Bull
- AGE OF PET: 7 - 10
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Best product out there - hands down
Trupantion has been supporting the care of my dog - Kalu - for around 7 months now. He is a great little pit, and has been struggling with right sided heart failure and pulmonary hypertension. This has required A LOT of diagnostic processes and A LOT of ongoing medicine, and Trupaion has been a great company to work with throughout. They really don't penalize their clients for making the right medical decisions for their animals, and that is very impressive. Thank you Trupanion!
- INSURER:
Trupanion
- POSTED: 09/22/2011
- BY: Jesse
- BREED: Pit Bull
- AGE OF PET: 7 - 10
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You Can't Ask for More!
Embrace has PROVEN to be an outstanding provider in everyway. We have 4 of our pups insured with Embrace, the claim processing is prompt - very prompt! Customer Service is beyond outstanding. The actual coverage is like NONE OTHER in the VERY BEST OF WAYS and SUPERIOR QUALITY is the policy! I feel assured that my pups have the very best provider in Pet Insurance and I benefit since it is ALWAYS a pleasure dealing with such compotent and knowledgeable organization. I would recommend every time and have! Thank you Embrace!
- INSURER:
Embrace
- POSTED: 09/22/2011
- BY: Riley's
- BREED: Collie
- AGE OF PET: 7 - 10
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Amazing insurance company
Trupanion is truly a lifesaver. My 15 month old dog began limping badly a couple months after I took out a policy with Trupanion. He was diagnosed with severe hip dysplasia and needed operations on both of his hips. Luckily, I had paid for the hip dysplasia amendment. Thanks to Trupanion, he had his first operation three weeks ago. He will have his second surgery in a coupe of weeks. We could not have afforded to provide these operations for our dog without financial help. Trupanion has been paying 90% of all costs of this operation and we are forever grateful. Initially, they looked at all of his medical records and determined that his condition was not pre-existing. Since then, all claims we have put in have been approved in a matter of two days. Checks have come as promised and in time to pay off our credit card.
The only things that I feel is lacking is that they don't pay for physical therapy. I can understand not paying for alternative medicine, but physical therapy is very needed after extreme orthopedic surgery. The price of physical therapy is out of our reach. Again, though, we are so grateful that Trupanion came to our rescue and saved our dog's life. The staff is wonderful, all angels. They are an honest company and do what they advertise without any hassle.
- INSURER:
Trupanion Canada
- POSTED: 09/22/2011
- BY: Julie
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Amazing insurance company
Trupanion is truly a lifesaver. My 15 month old dog began limping badly a couple months after I took out a policy with Trupanion. He was diagnosed with severe hip dysplasia and needed operations on both of his hips. Luckily, I had paid for the hip dysplasia amendment. Thanks to Trupanion, he had his first operation three weeks ago. He will have his second surgery in a coupe of weeks. We could not have afforded to provide these operations for our dog without financial help. Trupanion has been paying 90% of all costs of this operation and we are forever grateful. Initially, they looked at all of his medical records and determined that his condition was not pre-existing. Since then, all claims we have put in have been approved in a matter of two days. Checks have come as promised and in time to pay off our credit card.
The only things that I feel is lacking is that they don't pay for physical therapy. I can understand not paying for alternative medicine, but physical therapy is very needed after extreme orthopedic surgery. The price of physical therapy is out of our reach. Again, though, we are so grateful that Trupanion came to our rescue and saved our dog's life. The staff is wonderful, all angels. They are an honest company and do what they advertise without any hassle.
- INSURER:
Trupanion
- POSTED: 09/22/2011
- BY: Julie
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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ASPCA insurance saved me $$$$
My cat was ill, throwing up many times. He eventually began throwing up blood. It was the middle of the night and I had to take him to a 24 veterinarian care. The bill was pricey, but I submitted my first claim and was paid a reasonable amount of it back.
- INSURER:
ASPCA
- POSTED: 09/22/2011
- BY: Kim
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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ASPCA paid as stated on our contract.
Our adopted dog, unfortunately, got a fish hook up his nose. We submitted our claim and were paid according to our policy. It was prompt payment and without hassle.
- INSURER:
ASPCA
- POSTED: 09/22/2011
- BY: Ann
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Remarkable Responsive Folks
Our dog, Dayton, a combination of whatever it took to get the sweetest twenty pound woofer in the world, was T-boned three times by a big, nasty dog whose master was out to lunch. When our guy got to his feet, only three of them were working. We took him to our vet who, having taken the customary expensive X-Rays, determined that the little guy hadn't broken anything and sent us home with an anti-inflammatory.
We submitted the claim (through the vet) on a Saturday. Early the following week we provided detail on the incident that the vet had not included in his report. Ten days after the claim was submitted, we were notified that a check was in the mail.
I'm as impressed by the fact that Embrace trusted our account of the incident as I am with the speed of their reimbursement. It's impossible to verify the facts of such an encounter when the human and canine players have dispersed, and another company might have tried to deny our claim for lack of any supporting facts. Embrace didn't, an all-too-rare display of integrity in today's business world.
I paid a bit more for this insurance because every comment I read suggested the company was in a class by itself. I second that sentiment.
- INSURER:
Embrace
- POSTED: 09/21/2011
- BY: Mark
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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