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I took a while but they paid the claim

I was totally beyond words the day "my friend called me on vacation to say, I have to know should I have Tittles put down??????????" She had inadvertenly backed over her while watching them that day and I Yelled back....NO! So I called a Vet I didn't even know to tell them to operate and try to save her life. Short story They did operate and amazingly enough she survived. Thank you for your insurance.

ASPCA helps to offset the high costs of veterinary care for our dog who happens to be pretty healthy. But the costs themselves are so high, the exclusions so big and important, and the reimbursements so modest, that it is of only limited helpfulness. I think a lot of people go without veterinary care for their pets because they just can't afford the costs.

You have been great with processing my claims. I have had you for over 5 years and I can't find any complaints about you. Next dog I get you can bet I will be getting them insurance like I had for Bear. Thanks

This company raised my monthly premiums by 70% after the first year despite the fact that my dogs had not been sick, injured or diagnosed with any disease. They got perfect bills of health from vet check ups, were current on vaccinations and were not overweight. When I called to ask why the monthly premium went up 70%, they told me that it was adjusted based on the rising cost of treating pets in my area. Nothing should have an annual inflation increase of 70%. This Company likely quotes low rates for the first year, only to raise them once they get you to sign up. If they are not straight foward on rates when initially signing me up, then I don't trust them when I actually have a claim. When calling to cancel, the service rep told me that a special representative needed to talk to me before processing my cancelation, but that person was not available. I don't know why the service rep I had a 10 minute conversation with could not process my cancellation. I am now waiting for the call back.

I'll admit that I was skeptical about pet insurance in general, believing that one will pay far more in premiums than could ever getting back in reimbursements. I used to work in a veterinarian office and even told clients it was not worth it. Who knew that only 8 years later I would find Embrace.I am so greatful for the comprehensive coverage for my three "fur-kids". I took all three of them in for annual exams, labs, fecals. This was reimbursed at 100% with no waiting period. Then I scheduled my eldest for her dental -this was also covered up to the maximum benefit under the plan. The claim was faxed by my vet office and I recieved a confirmation e-mail from Embrace in 24 hours. All claims have been reimbursed in 2 weeks. I couldn't be happier. I cannot express enough how much I appreciate the complete coverage available, and peace of mind knowing that my dogs will have insurance coverage in case of illness or emergency. I just wish I had this coverage for my last best friend - his vet bills exceeded $15,000.00 in the 4 years that we had him. So, kudos to Embrace. Keep up the great service, and thank you. I have given positive feedback to the staff at my animal hospital - they too wanted to know if there was any pet insurance worth getting...the answer is yes!

I have had Embrace pet insurance for the last 4 years. It is by far the friendliest, easiest and quickest paying company out there. Communication is quick and friendly. I went 3 years without a claim and this year has definitely made up for it. My German Shepherd had a major infection which ended up needing surgery. Every bill (minus my copay and deductable) was reimbursed. There were no payment schedules or nitpicking involved. I love this company and highly recommend it.

Knowing Tucker (my rescued Tennessee Lab) had pet insurance made me feel very confident about being able to assure him of great medical care without financial worries.

For only $40 a month I have my 2 puppies, Guppy and Ishbu covered and Guppy was treated for what turned out to be a virus. The bill was over $960.00 and within a week of filing a claim (which is very easy to do) I recieved a check. Without this great insurance I wouldn't be able to afford the care my dogs deserve and need. It's so nice to not have to worry about any emergency pet bills, I know my insurance will be there. I've had it for less than a year and it has already paid off greatly.

Our sweet, almost 3 year old Welsh Springer Spaniel, Lucy, has had a tough summer with enbedded cheetgrass in her feet and deep in her ears on several occasions. On vacation, we had to see 2 different vets in Nebraska and in Montana and follow up with our vet when we returned home. With a total of 5 vet visits, which included sedation twice to retrieve grass from her ear canal. I was extremely pleased with how quickly our claims were handled and issuances of checks. This is my first experience with pet insurance and I highly recommend this company. The staff kept us updated on the claims, and I appreciated the personal notes from them - not just a form email.