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So disappointed in this service. We started coverage on our dog 16 months ago when he was only 4 months old because if what they offered and because they were recommended by our vet. However, just like every other player in the insurance industry, they are only out screw you. The promise of no rate increases based on the pet's age is false. My dog turns 2 next month and conveniently the premium is increasing from $39 to $97, more than doubling what we have been paying. They claim it is because of increased costs in vet care, but my visits to my vet haven't cost me any more than they did a year ago, let alone double. I will be terminating their service, and do what I should have been doing all along; putting the monthly payments into my own account. I do not recommend them, unless you only want reasonable service at a teaser rate for the first few years of your let's life.

I am so thankful for Trupanion! I bought my policy about a year and a half ago and have had to make three claims, one for a major surgery after my lab swallowed rocks and they got stuck in his intestines (almost a $3,000 bill), and two other smaller claims. Every time my claims have been processed quickly and I received my check within ten days. It is a very easy process and I know exactly what to expect from them. Can't say enough good things about this company!

I am so thankful for Trupanion! I bought my policy about a year and a half ago and have had to make three claims, one for a major surgery after my lab swallowed rocks and they got stuck in his intestines (almost a $3,000 bill), and two other smaller claims. Every time my claims have been processed quickly and I received my check within ten days. It is a very easy process and I know exactly what to expect from them. Can't say enough good things about this company!

My healthy dog was denied any reimbursement for her annual check up and meds (flea and tick and heart worm) prescribed by the vet. Also, her one time only emergency hospital visit bill took 2 months to be reviewed and the reimbursement was approx. 55% even though the total was less than the single visit limit. The annual premium sounds reasonable but I will not renew due to the low level of reimbursement. Was warned that this was not the best plan but it seemed simple and legit. Not saying that it is not simple or legit, just that it leaves the owner with a much larger liability than anticipated.

I have not had this insurance for the last 2 yrs...BUT i had it for more then 7 years prior to this. I paid my premiums and never had to file claims for the first few years...when i started making claims they were HORRIBLE. I am a reasonable person...i knew (which was ridiculous) that when the new policy renews yearly whatever you treated the previous year would not be covered again because it now becomes preexisting. That being said...my policy period started march 1st. On the 22nd of march that year my cat was diagnosed with stomach cancer..the Insurance company said that even though we didn't know about the cancer...it was there prior to the policy renewal of march 1st and there fore they weren't covering it.. .Technically i should have been covered for that entire year for this illness till the following policy period but they didn't want to pay anything. Needless to say i sued them. They called me the night before the court date and told me i had to prove the cancer wasn't there before march 1st...i told them as i laughed...i'm suing you...you have to prove it was and i have 2 vets that are the practice owners stating there were no clinical signs and we did not know prior to march 1st. Lets just say i won the case without a problem. NEXT..this insurance company pays "reasonable cost" they go to a town with a population of 10 and that's where they get their reasonable cost from. I would like to know where they got the prices they paid me for some of the vet bi

It gets repeated alot in the reviews, and there must be a reason why. Great customer service, excellent coverage, decent premiums, great pay outs, timely service. I've used others, and they can't even come close to Embrace. Thank you Embrace for your wonderful service, and for caring about our pets as much as we do!

I was satisfied with the coverage and the plan pricing, but they suddenly increased the monthly payments to an outrageous cost. I see other insurance companies almost 80% lower and provide the same coverage with a 9.2 rating. I would go with them if I were you.

I was satisfied with the coverage and the plan pricing, but they suddenly increased the monthly payments to an outrageous cost. I see other insurance companies almost 80% lower and provide the same coverage with a 9.2 rating. I would go with them if I were you.

I cannot say enough about how wonderful the service has been that I have received from Healthy Paws. A little over a month ago, my dog woke up with a very red, swollen eye. After 2 vet visits, she was diagnosed with a retrobulbar abscess that would likely require an MRI and surgery (the estimate I received from the vet was for $3000). We decided to try medications first, and in the meantime, I called Healthy Paws to ensure that the MRI and surgery would be covered if it were necessary. The woman I spoke with, Jen, assured me that it would and that she would do her best to make sure it was processed as quickly as possible. It turned out that the medications only worked temporarily, so our dog did end up having to have surgery to drain the abscess (the MRI was not necessary). Her eye is beginning to swell again, so again, we are trying medications and hoping that the abscess does not return. I just put my claims forms in the mail today to file my first claim, but since my initial phone call to Healthy Paws I have received 2 phone calls and an e-mail from Jen checking on my dog and following up with me on her healthcare needs. Additionally after receiving only a fax from my vet, Jen began processing the invoice from my first vet visit to ensure that I would be quickly reimbursed - that is without even officially receiving a claim from me. I researched several pet insurance companies before deciding to go with Healthy Paws, and I am so grateful that I chose them. It is

I have 3 cats, they all have PetsBest Insurance. It has paid for itself 100 times over. My male cat, Snowball, had to have bladdery surgery for bladder stones. The total vet bill was $855.00; my portion of the bill was $167, PetsBest paid $688. I have another male cat, Jake, who has hyperthyrodism. He has to have his blood checked every six months and is on a medication called Tapazole, one month supply of Tapazole is $44.25; I pay $10.00. I only pay 20% of the total cost for his bloodwork. I can go on and on, but just do yourself a favor, purchase PetsBest, you won't be sorry. You do your claims online, and they do direct deposit into your account within 3 or 4 days.