Find and read reviews with confidence

I have had a wonderful experience with Trupanion thusfar.

I have had Pets Best for several years and the process is very easy. I am reimbursed within a week to 2 weeks and it is always correct. The Customer Service is always responsive; there is never a wait to get help. I think they're great.

I have had pet insurance on my american bulldog Bandit for 2 yrs unfortunately he developed cancer in his testicles and had to have them removed. I wish i would have had pet insurance on my other american bulldog who was diagnosed with a brain tumor which cost me about $7,ooo.00 to try to cure. Unfortunate he was diagnosed to late and I had to put him down. MAYBE with earlier diagmostics he would lived longer then 6 years old. I now think that all animals with the food that they eat are now prone to human health problems. pets have been domesticated for centuries, only since the 1930's when the FDA originated and the food was not allowed for human consumption was it made into dog and cat food. I am up in age now and Bandit is like another son and he depends on me to protect and take care of him. Thank You.

I extremely unhappy with the service provided by Embrace. At their advisement, we had the vet provide an orthopedic exam for our puppy which was not required to ensure that should our puppy break a leg or something in the upcoming 6 months, it would be covered. After making a note on the exam, Embrace felt it incumbent upon them to deny a string of "potential" issues that, as expressed by our vet, were unrelated. Making things even worse, when inquiring with "Claims Embracer", she acknowledged that had we not done the suggested exam and been less responsible puppy parents, our puppy would have likely been covered. When attempting to address this concern, she sidestepped the issue and effectively told me (not in so many words) that they would be happy to continue taking my money even though they wouldn't be willing to provide coverage. To be fair, I like this company on paper. They provide rates that appear competitive and they offer policy options that are flexible to most needs. My experience with them however, told another story.

We have healthy paws for our 7mth old French bulldog. He ended up getting a skin infection that he needed 4 treatments for. We claimed the treatments with healthy paws and almost exactly a week after our vet sent in the claim forms there was a check waiting in our mailbox for the exact amount they said they would repay under our 90% reimbursement level. They even checked up on our little guy after he was done treatment to make sure that everything was ok. They have been a wonderful insurance company for us and I would recommend it to anyone looking to make sure their pets stay healthy.

The policies at Pets Best Insurance are fair,the personnelreview claims immediately upon submission, and the Company pays the amount due the provider or pet owner promptly. Having the ability to pay the veterinarian directly is definitely a plus.

Very limited coverage. They nickel and dime you, saying that just about everything you were charged by the vet cost more than their "standard" reimbursement rates, so you only get 80% of a portion of what you paid. Plus they don't cover lots of things that vets charge you for.

Healthy Paws had my claim processed and a check in my hand before my dog's biopsy was even back! Luckily it was negative, but I am confident if she had needed further treatment the process would have been easy. Awesome service. THanks

Wow! I just signed up for Embrace for my puppy who is 12 weeks old. I submitted our first "wellness" claim and got an immediate response by email. It was then reviewed and the payment is on the way. It only took ten days. I was afraid they would look for every reason not to pay as some insurance companies do...not the case here! Looking forward to Embrace coverage for many years to come.

I am so grateful I signed up with Healthy Paws. I did a lot of research & not only liked their mission of supporting homeless animals but also read good reviews. I never imagined we'd need to submit a claim within one year of signing up, but they reimbursed me so quickly, absolutely no hassle with the claim, it couldn't have been easier, & the customer reps are so sweet!