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I'm so glad that we have insurance on Ruby..she was so sick that she needed 24 hours of care for aleast 3 days being in the hospital. I didn't care what it cost... cause i knew we had insurance on her...

I'm so glad that we have insurance on Ruby..she was so sick that she needed 24 hours of care for aleast 3 days being in the hospital. I didn't care what it cost... cause i knew we had insurance on her...

Very good! Would recommend/have recommended to others.

Very good! Would recommend/have recommended to others.

Atthis point I have no comment on Embrace Pet Insurance. Its too soon to tell and it seems like it took so much red tape to get to this point of you finally sending me a check and I felt that you weren't tusting my word?? The one person that I felt was really helpful and I like talking with her alot was Megan at ext. #125 I believe it was. Everyone else (and there were many) that contacted me seemed so skeptical, which I really didn't care for and was almost ready to cancel. I marked "no" below regarding if I would recommend this company only because it is too soon for me to tell and my first experience with that recent claim was not positive at all and I felt you weren't trying to help me out at all.

Pets Best? Like pulling teeth! They'll do everything they can to get out of paying a legitimate claim. If you enjoy doing battle every time in order to receive what is coming to you, then maybe this is the company for you. As for myself, I'm looking elsewhere!!

Our puppy has been dealing with a bad case of Dermetitis, which has required numerous vet visits. I faxed the forms into Embrace and they immediately responded that they had received them. Within a few weeks I did receive a check, for a part of the claim. The customer service has been exceptional.

My dog ran into the street and was hit by a car, I think.I never saw it happen. All I know for sure is that he was hurt and scared and trying to reach me. A visit to my vet included exam and xrays, meds and advise. $292. After insisting upon a review of Franke's entire medical histort and tine and frustration, the claim to be paid was $50 or so. I am not pleased.

I have had a great experience with Embrace.

I am once again humbled by the graciousness, and promptness of how Embrace has taken care of me, and more importantly, my pet. With every email they ask how my pet is doing, and I am always amazed by how much they care. My 3 year old Havanese just ruptured her CCL, and she's had other medical issues this year. Embrace paid 80% of her surgery bill, and saved my life. I honestly don't know what I'd do without them.