Find and read reviews with confidence

My 7 month old kitten developed cystine crystals when he around 5 months old.This is caused by a birth defect in his kidney. Mattie had to be catheterized many times to remove these rare crystals.He has been on so much medication to help him with this and control his pain. To see my baby on the floor with his back legs stretched out behind him and his front leg straight out in front while his little body went in spasms, broke my heart. A few days ago he had another episode of a urinary blockage. His doctors managed to pass a catheter and release the crystals but a few hours later he block up again. This time they could not pass a catheter through. Things were not looking good for my baby. The last resort was to air lift Mattie to P.E.I to Atlantic Veterinary Hospital. After many tests, Mattie went into surgery to have an opening created above his anus so he can pee without getting blocked. If I didn't have Pet Secure behind me, my baby would be dead. I could never afford the surgery that Mattie had to go through today. Mattie will remain in intensive care for three weeks and hopefully will be coming home to Newfoundland after that. I know the surgeons hands did the miraculous work on saving Mattie, but none of this would have been possible without Pet Secure. You may have insurance and never use it...but you could fall in to a situation like ours and then what? I would highly recommend Pet Secure to every one who has a pet. When I called Pet Secure the staff at were genuinely

My husband and I adopted Bruno, a cat, last summer. We took him for his vaccines, and the vet told us about Trupanion and it first month free policy. It looked like a good deal, so we took it. The following month we took Bruno for completing his vaccines and he was diagnosed with a heart murmor. Trupanion covered ALL the expenses related to this problem and the check was mailed within days. One year later Bruno had another accident: he got inside the dryer without us realizing. He slightly fractured his pelvis, requiring Xrays and medication. Again, Trupanion covered all the expenses related to this accident immediately. I am extremely satisfied with Trupanion's service.

My husband and I adopted Bruno, a cat, last summer. We took him for his vaccines, and the vet told us about Trupanion and it first month free policy. It looked like a good deal, so we took it. The following month we took Bruno for completing his vaccines and he was diagnosed with a heart murmor. Trupanion covered ALL the expenses related to this problem and the check was mailed within days. One year later Bruno had another accident: he got inside the dryer without us realizing. He slightly fractured his pelvis, requiring Xrays and medication. Again, Trupanion covered all the expenses related to this accident immediately. I am extremely satisfied with Trupanion's service.

We rescued Lola from a family that could no longer take care of her when she was 12 weeks old. She was a very sweet puppy, but didn’t have a very spirited personality. We figured that it was due to her breed, and didn’t think too much of it. As she grew we started to notice the tell-tale “bunny hop” that often points to a hip injury and brought her in for some x-rays. The films revealed that she suffered from hip displaysia so sever e that both of her femoral heads were completely out of socket and were essentially being held into place by muscle and skin. The next step was to visit our local veterinary orthopedic surgeon, and they told us that surgery should be scheduled ASAP. They also told us that the total cost for both hips to be replaced would be roughly $10,000. My husband and I love our animals very much, but if not for Trupanion we would not have been able to afford the surgery. Lola had her first hip replaced in February of 2011, and her second one replaced in May. We started to notice the change in her personality immediately! She was starting to act like a puppy for the first time. We soon realized that Lola was not an especially mellow dog as we had previously assumed. She was simply in constant pain due to her hips, and as soon as that pain went away she was able to act like herself. We are so thankful for Trupanion for having such great rates, great service, and for giving Lola the chance to be a puppy.

We rescued Lola from a family that could no longer take care of her when she was 12 weeks old. She was a very sweet puppy, but didn’t have a very spirited personality. We figured that it was due to her breed, and didn’t think too much of it. As she grew we started to notice the tell-tale “bunny hop” that often points to a hip injury and brought her in for some x-rays. The films revealed that she suffered from hip displaysia so sever e that both of her femoral heads were completely out of socket and were essentially being held into place by muscle and skin. The next step was to visit our local veterinary orthopedic surgeon, and they told us that surgery should be scheduled ASAP. They also told us that the total cost for both hips to be replaced would be roughly $10,000. My husband and I love our animals very much, but if not for Trupanion we would not have been able to afford the surgery. Lola had her first hip replaced in February of 2011, and her second one replaced in May. We started to notice the change in her personality immediately! She was starting to act like a puppy for the first time. We soon realized that Lola was not an especially mellow dog as we had previously assumed. She was simply in constant pain due to her hips, and as soon as that pain went away she was able to act like herself. We are so thankful for Trupanion for having such great rates, great service, and for giving Lola the chance to be a puppy.

I submitted my first wellness claim for my dog. I was impressed that I recieved all $200.00 owed to me based on my wellness benefits. For a year and half, I was a customer of a competitor, where more than half of my expenses were not reiembursed because they followed a benefit schedule and the prices in my area exceeded what they remiembursed. Needless to say, I am very happy with Embrace. Part of my claim was also applied to my $200.00 deductable, no questions asked and was very fair. It took about two weeks for my claim to go through, but I was personally written emails updating me on why it was taking two weeks. They were training new employees. I like that I recieved emails updating me. I was able to respond back to the emails with any questions. It was a very personable experiance.

Recently I got 2 little Maltese puppies at 6 weeks old. Some people recommended I get insurence. Some people (who also have dogs) said it was a rip off and cheaper to just pay the vet bills over-all. I signed up for Embrace but was thinking about canceling it. Soooooo glad I didn't! 2 days after the insurence kicked in I came home to find a lethargic very sick little puppy with out any appetite. He was vomiting and couldn't keep food down. I rushed him to the vet and my bill ran up to over $1200. The claim was very easy to fill out and send in and they covered $781 of it. Definately Not Going To Cancel! It really paid off and its nice to know its there when you really need it :)

I tried PetSecure for 6 months. It was a constant fight regarding my dog's so called "pre-existing" conditions. They were not reading my vet's records correctly and as hard as I tried they would not take the time to re-read the documents. Finally when they refused a claim for a condition they had already paid for, I cancelled. They later reexamined the claim and paid the amount. Also, from a letter I received from them, they do not recommend yearly dental cleaning however their brochure states that they pay for this. Since they do not listen to their clients, I will move on the Trupanion.

We have an older dog who we've spent about $7500.00 on in the last two years due to cancer. Of course, she doesn't have any insurance, so it's all been out of our pockets. So when we got another dog, I immediately decided to get him insurance. I'm so glad I did! My thinking was to get coverage for emergencies, not for preventive care. So we got a $500.00 deductible, 80% coverage, maximum $10,000 per year policy. So far, he's had to visit the vet three or four times for various semi-emergencies including a bee sting reaction and dermatitis. The customer service at Embrace is very good, and I just received an email today that we had met our deductible, and a check is on the way. This is the first time we've bought pet insurance, but after comparison reading of plans (we considered VPI and Trupanion also) Embrace seemed like the best one for us. Even if for some reason you decided to go with another company, I would say get pet insurance. You don't want to have to decide on what treatment to give your beloved pet solely based on money. Insurance gives you options.

I am the sad owner of this pet insurance policy. My Collie had a gastric attack that required emergency vet care. He was diagnosed with Pancreatitis and deathly ill. Total cost was $2,400. I was confident that his pet insurance would take care of 90% of the bill. WHAT A JOKE! I submitted the claim and did not hear for nine weeks. I had to call customer service and although I had submitted the billing statement from the vet, they wanted more info from the vet. Never contacted me, and so I waited and waited and waited. NEXT JOKE- They reinbursed 1,571.00 because that was the anual limit! They tell you about lifetime limits but never about annual limits. WHAT A RIP-OFF!!! Now I can look elsewhere, but this condition will not be covered.PEOPLE, THEY ONLY COVER A PERCENT OF EACH MEDICAL CHARGE. BUYER BEWARE!!! I have another provider-24 PetWatch- on my Sheltie and they are the best. Fast turnaround, refund exactly what I expect.