Find and read reviews with confidence

I've had my three dogs insured for two years now. Having the insurance has been helpful.

Stay away from this insurance company! My dog was itching and scratching quite a bit, and I took him immediately to the vet to see what was wrong. The vet assumed it was either anxiety or allergies, but with his persistent scratching over time, she said it was allergies. Here I am about a year later, trying every treatment possible, I scheduled to have an allergy test for my dog. I spoke with Trupanion, and they said they are pretty sure my dog's test will be covered. 3 days later, no response from Trupanion, they said they've contacted me several times. Lies! They lied to me, and they won't cover the test. Secondly, while my dog continues to scratch, he also scratches his eyes. So I took him to the vet again to have them look at this eye and noticed it was a little cloudy and suggested I took him to the specialist. The specialist diagnosed him with cataracts. CLAIM DENIED AGAIN. Being fed up with paying monthly premiums and no payout, I called to cancel my policy. The lady on phone rambles on about how my dog is bad luck and he will continue to have problems. She told me I needed Trupanion (WHO NEVER PAYS ANYTHING OUT AND DENIES EVERY SINGLE CLAIM!) STAY AWAY FROM THIS INSURANCE, THEY'RE CROOKS! OUT TO GET YOUR MONEY!!!

Since having ASPCA insurance, my precious little Maltese, Marily, has undergone ACL surgery, eye surgeries, and most recently anal gland removal. I really don't know how I would have afforded it all without the insurance. Marilyn is like my own child and just knowing I have ASPCA insurance gives me comfort and peace because I know I have help in keeping her healthy. I have been very pleased with the efficiency and speed in receiving a check after my claims have been filed. Furthermore, the representatives I have spoken with have been knowledgeable and very polite. ASPCA insurance has been one of the best things I have ever done for my little Marilyn....and for me.

My beagle, Chloe, was bitten by a large dog while we were out walking. Chloe was on her leash when the other dog broke out of his yard, ran across the street and bit her. The result was 2 rather deep puncture wounds. The vet had to sedate her, shave and clean the wounds, culture them and give us a prescription for an antibiotic. I was so glad that I had your insurance and did not stress about the cost of her care. The owner of the other dog was also glad to hear about my insurance because she immediately offered to pay Chloe's vet bill.

Awesome service..made the whole process easy and convenient. Couldn't have asked for better service. Thank you!

Awesome service..made the whole process easy and convenient. Couldn't have asked for better service. Thank you!

My 40 lb lab-mix Pepper has been under Embrace insurance ever since she was 4 months old. This past month showed me just how much it was worth it. Just a few days shy of her 3rd birthday, she had been attacked by a giant American bulldog and needed to get $886 worth of vet care after the x-rays, anesthesia, medication and stitches. When I sent the claim, I personally was not expecting more than half the amount (at best) for the reimbursement. Embrace sent me $745 back! I ended up paying only about $140 in total! Embrace has always been good to us in their wellness plan, but their care and service during this time has shown that us that they truly care for us during the bad times as well as the good. Count me in as a loyal client for life!

I enrolled in this insurance a few years ago. When my cat finally got sick, they denied most of the claim. They are NOT a part of the ASPCA and the only reason they are doing well at all is because they are using their affiliation with the ASPCA to build their reputation. They are not a great insurance, Im switching to Trupanion when my plan is up. I hope the ASPCA doesnt get a bad reputation because of them!

I am very happy using ASCPA Pet Insurance. I truly believe it is for major not day to day costs. In past my Mandy had a ruptured spleen ,having insurance would have been much better than $3500 out of pocket. I am currently experiencing eye problems w my Matti and insurance is my easier.

After an initial bad experience with my first claim (confusion over the fact that I see several vets due to my rural location), we finally cleared things up and it has been smooth sailing ever since. It is SO easy to file a claim, and they are very quick to come to a decision and send a check. I've had very little issue with what they have decided to cover and what they have not. I have a holistic vet and so many of my expenses are supplements and not medicine - they won't cover that, and that is not surprising. I wish my own health insurance was this easy to deal with, and provided good coverage. Very good customer service which is hard to find these days.