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Having tried a number of other companies, with poor service results by any measure, we were referred to Embrace. Their policy options allowed selection to meet our needs, and it just got better. Beginning with the first claim, and for all subsequent claims, the response was prompt, any questions and necessary clarifications were handled quickly, and payment was delivered when promised. This was our first experience with a company committed to service and the well-being of our dogs (all 5 of them). We were so impressed that we established a link from our web-site as our sincere effort at promoting this great company.

I don't usually send emails like this, but healthy paws service has been so outstanding I had to let everyone know! As you know, pets are like extended family members just with 4 legs and Sarge is no different to me. He is the most sweet loving puppy, and the poor guy for being only 8 months old has had his fair share of problems. Beings this is my first dog, I didn't know what to expect from a pet insurance provider. Let me tell you, ANY expectations I had Healthy Paws FAR exceeded!!! I have had enough stress worrying about the well being of Sarge and they have made one thing MUCH less stressful forme. To anyone looking for health insurance for there pet, LOOK no further. They are cost effective, super courteous, and FAST! What more could one ask for? A+ from me and my pup Sarge! :0)

My 6 month male Golden Retriever has Osteochrondrosis, as well as panosteitis. My vet said they may not pay it out because it is a genetic condition and happens very frequently in larger breed dogs it's very common. But they paid it out no issues at all. He is healthy otherwise. I am so impressed with Healthy Paws, even my vet was impressed and he is going to call and get some brochures for his office. My vet even said this is the best pet insurance company he has seen.

To be fair, I'll mention up front that I have already given Healthy Paws a rave review, but I recently had another claim and think it warrants a second. My little knucklehead, a French Bulldog named Remy, didn’t notice that the sliding glass door was closed and ran into it full tilt. He seemed a little bit dazed at first but we later found that he’d compressed two discs, rupturing one, and needed back surgery. Not only were we very stressed out about our dog being in pain and having to go through so much, but the financial impact was significant. Once again Healthy Paws took care of us. Our reimbursement was lightning fast and exactly what we expected. There isn’t one person I dealt with that didn’t ask how Remy was doing. It’s obvious these people are animal lovers.

My recent experience with Pets Best was nothing short of outstanding.

I have two boxers that are insured by Embrace. The reason that I chose Embrace was because they cover breed-specific conditions and their ratings were all the best that I had seen. I have been with Embrace since 2009 and have had nothing but good experiences with them. They truly live up to their ratings. I've emailed and/or called them multiple times over the past couple years with questions about my claim, policy, etc. Each individual that i've spoken with has been wonderful in explaining things. They are a truly straight forward company, what they say that they cover, they will cover. My refunds are deposited into my bank account automatically, and I receive an email that tells me what my deposit is going to be, and when I should expect it. I also love the Wellness flex accounts that have come out. You spend ~$150 and get ~$200 in Wellness refunds (Savings of $50). Truly worth it, in my opinion...

I really like having this insurance. It gives me peace to know that if anything happens to Abby I have a little helpfinancially with having this insurance.

Embrace just covered our latest doggie issue -- entropian eyelid surgery for our bulldog. They also covered our other bulldog's elongated soft palate surgery a couple years ago. Both issues are genetic for bulldogs, but Embrace covers them which is what makes them superior to so many other pet insurance companies. I so wish I had Embrace a few years ago for my only other little guy who passed away of pulmonic stenosis. I won't ever be without Embrace's coverage on my dogs again. I have to pay the $500 deductible and the monthly premiums, of course, but after that it's total peace of mind. I don't have to worry about making difficult decisions if they get sick or in an accident or who knows what, and that makes it worth it.

Trupanion was extremely cooperative. The system is easy for me and our doctor. Payment was made promptly, even before the credit card bill arrived so I had $'s in hand to pay. When I spoke to people in the office they were helpfull polite and knowledgeable. Wish my people insurance was this good. Politician could use a few lessons from Trupanion. By the way, my son and daughter also have policies with Trupanion and feel the same way. Great company with great people.

Trupanion was extremely cooperative. The system is easy for me and our doctor. Payment was made promptly, even before the credit card bill arrived so I had $'s in hand to pay. When I spoke to people in the office they were helpfull polite and knowledgeable. Wish my people insurance was this good. Politician could use a few lessons from Trupanion. By the way, my son and daughter also have policies with Trupanion and feel the same way. Great company with great people.